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Platinum Apartments at Freshwater

4.0 star property

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In-room safe, individually decorated, individually furnished
2.5 Bedroom - 2 Bathroom Penthouse Level (Internal Bunk) | Private kitchen | Full-sized fridge, microwave, oven, stovetop
2 Bedroom - 2 Bathroom Mid Level City View | Living room | 50-cm flat-screen TV with cable channels, TV
2 Bedroom - 2 Bathroom Mid Level City View | In-room dining
1 Bedroom - 1 Bathroom Penthouse Level | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1 Freshwater Place, Southbank, VIC, 3006
  • Place, Southbank Promenade
    ‪2 min walk‬
  • Place, Crown Casino
    ‪7 min walk‬
  • Place, SEA LIFE Melbourne
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for 1 Bedroom -1 Bathroom Mid Level with Balcony

1 Bedroom -1 Bathroom Mid Level with Balcony | Living area | 50-cm flat-screen TV with cable channels, TV

1 Bedroom -1 Bathroom Mid Level with Balcony

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom - 1 Bathroom Mid Rise

2 Bedroom - 1 Bathroom Mid Rise | In-room safe, individually decorated, individually furnished

2 Bedroom - 1 Bathroom Mid Rise

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedroom - 1 Bathroom Midrise, King +Double bed

2 Bedroom - 1 Bathroom Midrise, King +Double bed | In-room safe, individually decorated, individually furnished

2 Bedroom - 1 Bathroom Midrise, King +Double bed

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedroom - 2 Bathroom Mid Level City View

2 Bedroom - 2 Bathroom Mid Level City View | Living area | 50-cm flat-screen TV with cable channels, TV

2 Bedroom - 2 Bathroom Mid Level City View

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds

View all photos for 2 Bedroom - 2 Bathroom Mid Level with Balcony

2 Bedroom - 2 Bathroom Mid Level with Balcony | Living area | 50-cm flat-screen TV with cable channels, TV

2 Bedroom - 2 Bathroom Mid Level with Balcony

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for 2 Bedroom - 2 Bathroom Sub Penthouse Level

2 Bedroom - 2 Bathroom Sub Penthouse Level | Living area | 50-cm flat-screen TV with cable channels, TV

2 Bedroom - 2 Bathroom Sub Penthouse Level

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds

View all photos for 2 Bedroom - 2 Bathroom Lower Level Bal

2 Bedroom - 2 Bathroom Lower Level Bal | City view

2 Bedroom - 2 Bathroom Lower Level Bal

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for 2.5 Bedroom - 2 Bathroom Lower level with King and Double

2.5 Bedroom - 2 Bathroom Lower level with King and Double | In-room safe, individually decorated, individually furnished

2.5 Bedroom - 2 Bathroom Lower level with King and Double

  • City view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Bed

View all photos for 2.5 Bedroom - 2 Bathroom Penthouse Level (Internal Bunk)

2.5 Bedroom - 2 Bathroom Penthouse Level (Internal Bunk) | Living room | 50-cm flat-screen TV with cable channels, TV

2.5 Bedroom - 2 Bathroom Penthouse Level (Internal Bunk)

  • City view
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Large Single Beds and 1 Single Bunk Bed

View all photos for 3 Bedroom - 2 Bathroom City View

3 Bedroom - 2 Bathroom City View | Living area | 50-cm flat-screen TV with cable channels, TV

3 Bedroom - 2 Bathroom City View

  • City view
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Large Single Beds

View all photos for 3 Bedroom - 2 Bathroom Penthouse Level

3 Bedroom - 2 Bathroom Penthouse Level | Living area | 50-cm flat-screen TV with cable channels, TV

3 Bedroom - 2 Bathroom Penthouse Level

  • City view
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Large Single Beds

View all photos for 3 Bedroom - 2 Bathroom with Balcony

3 Bedroom - 2 Bathroom with Balcony | In-room safe, individually decorated, individually furnished

3 Bedroom - 2 Bathroom with Balcony

  • City view
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Large Single Beds

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About this property

Platinum Apartments at Freshwater

Hotel with a restaurant, 8-minute walk to Collins Street
Along with a restaurant, this hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Housekeeping is available on request.
Platinum Apartments at Freshwater offers 16 air-conditioned accommodations with washers/dryers and a safe. This individually decorated and furnished accommodation has separate sitting areas. 50-cm flat-screen televisions come with premium cable channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Platinum Apartments at Freshwater, you're just a quick walk from Collins Street. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Collins Street and Crown Casino
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. A library, tour/ticket assistance, and concierge services are also featured at Platinum Apartments at Freshwater. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Platinum Apartments at Freshwater has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Rice cooker
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 PM
Late check-in subject to availability
Late check-in fee for check-in between 5:30 PM and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 2 weeks before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 35.00 per night (in/out privileges)
  • Late check-in fee for check-in between 5:30 PM and 2:00 PM
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in information. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Platinum Apartments Freshwater Apartment
Platinum Apartments Freshwater Southbank
Platinum Apartments Freshwater
Platinum Apartments Freshwater Apartment Southbank
Platinum Apartments at Freshwater Hotel
Platinum Apartments at Freshwater Southbank
Platinum Apartments at Freshwater Hotel Southbank

Platinum Apartments at Freshwater Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Isabelle Jade

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
-
Stayed 4 nights in Oct 2024

8/10 Good

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is was lovely location
Stayed 4 nights in Feb 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartment with nice views. Very spacious,well furnished
Stayed 3 nights in Jan 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great well presented apartment and spectatular views. There were a couple of minor issues that require attention but we will definitely stay again.
Stayed 3 nights in Oct 2023

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we were very happy with this apartment. Hard to find faults with the apartment itself, clean and had all the amenities, however we found it noisy at night. Police/ambulance sirens and train noice regularly, had to use ear plugs to get to sleep. Staff very helpful and loads of restaurants, although expensive, around. Would recommend this apartment for short stays
Stayed 3 nights in May 2023

8/10 Good

NEALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Michelle, Melbourne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2020

10/10 Excellent

Kari, British Columbia

Business traveller, Travelled with partner
Liked: Amenities
We booked this property very last minute when we found out that the apartment we had reserved months in advance had been double booked, leaving us scrambling to find somewhere else to go in Melbourne. Easy booking though Expedia and then contact with James, saved the day. We got our check in instructions and met James at the apartment to go through further details. This property was one of the best stocked rental apartments we've ever stayed in. Whatever you need in the kitchen, it's there - nice wine glasses, cheese grater, plastic cutting boards, a small grill/press, plastic food storage containers, and literally everything else that we needed for our one week stay. The towels and bedding were both spotless and comfortable, and so was the king bed. The building had great amenities, pool, gym, outdoor BBQ and eating spaces, and the location is perfect. We would book with Platinum Apartments again in a heartbeat.
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third bedroom should not exist. Is a virtual cupboard with poor air circulation, no windows, no door Views fabulous
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very stylish apartment in the heart of Melbourne walking distance from CBD and many attractions.
Stayed 6 nights in Nov 2019