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Aparthotel

Quest Sanctuary Lakes

4.0 star property

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Property grounds
55-inch Smart TV with digital channels, TV
55-inch Smart TV with digital channels, TV
Hallway
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Dryer
  • Bar
  • Pool
  • Washer
  • Room service

Explore the area

View in a map
9 Greg Norman Drive, Point Cook, VIC, 3030
  • Sanctuary Lakes Golf Club
    ‪5 min walk‬
  • Werribee Mercy Hospital
    ‪8 min drive‬
  • Werribee Open Range Zoo
    ‪10 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪31 min drive‬

Room options

View all photos for Studio Apartment

Studio Apartment | Desk, blackout curtains, soundproofing, iron/ironing board

Studio Apartment

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Townhouse

55-inch Smart TV with digital channels, TV

Two Bedroom Townhouse

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Townhouse

55-inch Smart TV with digital channels, TV

One Bedroom Townhouse

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedrooms Apartment

Desk, blackout curtains, soundproofing, iron/ironing board

Two Bedrooms Apartment

  • Sleeps 4

View all photos for Studio

Desk, blackout curtains, soundproofing, iron/ironing board

Studio

  • Sleeps 2

View all photos for One Bedroom Apartment

Desk, blackout curtains, soundproofing, iron/ironing board

One Bedroom Apartment

  • Sleeps 2

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About this property

Quest Sanctuary Lakes

Aparthotel in Melbourne with fitness centre and outdoor tennis courts
Along with an indoor pool, this smoke-free aparthotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts and a sauna are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area.
Quest Sanctuary Lakes offers 43 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. 55-inch Smart televisions come with premium digital channels. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the aparthotel include outdoor tennis courts, an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Quest Sanctuary Lakes, you're just a quick walk from Sanctuary Lakes Golf Club. Free WiFi in public areas, free self-parking and an indoor pool are available. This upmarket aparthotel has 43 apartments over 2 floors. Enjoy your stay with amenities like a kitchen and a washer/dryer in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a furnished balcony
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast offered for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • Just a 1-minute drive from Sanctuary Lakes Golf Club and 5 minutes from Point Cook Coastal Park
As a guest of Quest Sanctuary Lakes, you'll find an indoor pool, outdoor tennis courts, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Quest Sanctuary Lakes. Self parking is free.

This 4-star Melbourne aparthotel is smoke free.

Guests can enjoy continental breakfast for a fee.
Quest Sanctuary Lakes has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • In-room massages
  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Family friendly

  • Cot: AUD 10 per day

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Continental breakfast available for a fee: AUD 10 per person
  • A bar/lounge
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 55 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch Smart TV with premium digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • Golf driving range
  • Gym
  • Golf lessons nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 2 floors
  • 43 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 9:00 PM) and Friday - Sunday (9:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 10 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Sanctuary Lakes
Quest Sanctuary Lakes Aparthotel
Quest Sanctuary Lakes Aparthotel Point Cook
Quest Sanctuary Lakes Point Cook
Sanctuary Lakes Quest
Quest Sanctuary s Aparthotel
Quest Sanctuary Lakes Aparthotel
Quest Sanctuary Lakes Point Cook
Quest Sanctuary Lakes Aparthotel Point Cook

Quest Sanctuary Lakes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 213 out of 359 reviews
Rating 8 - Good. 103 out of 359 reviews
Rating 6 - Okay. 31 out of 359 reviews
Rating 4 - Poor. 8 out of 359 reviews
Rating 2 - Terrible. 4 out of 359 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zhongmin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All fine.
Stayed 1 night in Feb 2025

10/10 Excellent

Zhongmin

Liked: Cleanliness, amenities, property conditions & facilities
All good.
Stayed 1 night in Apr 2025

8/10 Good

Hung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay if you have your own car and do your own cooking. The property is clean with good facilities. Funiture is a bit aged but sufficient. Plenty of airconds with big screen TV.
Stayed 2 nights in Mar 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, room comfort

Good location

Modern and clean. Very close to golf course and dining options. Friendly check in by Jasmine. Tv options was not good
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a great location
Stayed 2 nights in Feb 2025

10/10 Excellent

gregory

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, spacious, comfortable, and would stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Syed

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place highly recommended, friendly staff.
Stayed 10 nights in Jan 2025

2/10 Terrible

Sarah Berry

Travelled with partner
Getting a bit of age about it and a few housekeeping/ basic cleaning issues but worst thing was that I didn’t sleep a wink due to a piece of our apartment flashing being lose and flapping and banging very loudly all night in the heavy winds.
Stayed 1 night in Feb 2025

10/10 Excellent

Ann-Maree

Liked: Cleanliness, room comfort

Great place to stay!

Great location, friendly and helpful staff, comfy beds.
Stayed 8 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Fabulous place to stay!

Excellent stay. King bed was very comfy. Large room with whirpool tub and kitchenette. Front desk staff were amazing! Close to train, highways and waterfront.
Stayed 4 nights in Jan 2025

10/10 Excellent

Varghese

Travelled with family
Liked: Cleanliness, property conditions & facilities
An amazing property around a golf course and the staff was extremely friendly. Special mention goes to Tan, who went above and beyond to help us whenever we needed anything.
Stayed 11 nights in Dec 2024

8/10 Good

Lindi

Travelled with family
Liked: Cleanliness
Very comfortable and clean. Very big rooms. The only downfall for us with 2 children is that the pool and gym were a 5-10 min walk away and was very crowded.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rohini

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place will come back again
Stayed 3 nights in Dec 2024

8/10 Good

Thiam Lok Francis

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Likes: Spacious, quiet, free parking, well-maintained & shopping centre within 5 mins drive. Dislikes: Didn’t clear ashtray & stairs carpet looks dirty, could be due to dark colour. Overall, will stay with them again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Palepa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing staycation with my kids.
Stayed 1 night in Dec 2024

8/10 Good

Rick

Liked: Cleanliness, amenities, property conditions & facilities
The unit was very good and clean, the only problem was because of a Medical condition, it was quite difficult.to negotiate the steepness of the staircase to the bedroom area, I stumbled a couple of times. The bed was very comfortable and shower was a good size to accommodate me and my problems.
Stayed 1 night in Dec 2024

10/10 Excellent

Mina

Liked: Cleanliness, property conditions & facilities
Very nice stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Abuk

Liked: Cleanliness, amenities, property conditions & facilities
Really good
Stayed 2 nights in Nov 2024

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Property was a little dated, but comfortable and well equipped. Area is stunning and everything at your finger tips. Would recommend this property and happily stay again.
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Property conditions & facilities
Disliked: Cleanliness
Property was nice but our toddlers white socks came back black from walking around on the carpet and tiles
Stayed 3 nights in Oct 2024

10/10 Excellent

Soniane

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Collen

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

10/10 Excellent

ziad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and quiet excellent for families
Stayed 4 nights in Oct 2024

8/10 Good

Derral

The Cleanliness of the Property could have been a little better. Also over all Presentation was average condition. Of the property.
Stayed 1 night in Sep 2024