6/10 Okay
Don
Travelled with partner
19 Apr 2025
Disliked: Cleanliness, staff & service, amenities
Pros:
About 18 minutes by Uber from the airport. Check-in was painless and the elevator works fine and fast. Room was spacious and comfortable. Anything I needed I just texted the front desk and they took care of it: more clothes hangars, drinking glasses, etc.
Location is “good”, about a 10 minute walk to Beale Street. Arrive Memphis is also almost right across the street from the National Civil Rights Museum at the Lorraine Motel, where ML King’s tragedy occurred, and one block from The Blues Hall of Fame. It’s a short walk to some nice restaurants and BBQ joints.
Cons:
Lousy amenities; no ice machine or ice bucket, the only bottled water was for sale in the minibar at $5 per bottle. NOTHING is complimentary.
The room has a finished (smooth) concrete floor, and around the bed there’s an area rug. I concur with another review I read here; they really, really, REALLY need to wash the concrete floor. If you walk on it in bare feet, it’s like walking outdoors on the sidewalk, your feet are filthy. I can’t believe they tolerate that. We saw the people who clean and make up the rooms and they definitely don’t have mops with them.
My impression is that this is an attractive property that needs some sharper customer focus.
Based on my experience, Arrive Memphis doesn’t give me a good reason to return.
Don
Stayed 3 nights in Apr 2025