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Gran Real Yucatan

3.5 star property

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Photo gallery for Gran Real Yucatan

Outdoor pool, pool loungers
Lobby
Garden
Lobby sitting area
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping

Explore the area

View in a map
Calle 56 No. 474 por 55, Colonia Centro, Mérida, YUC, 97000
  • Place, Mérida Cathedral
    ‪7 min walk‬
  • Place, Plaza Grande
    ‪7 min walk‬
  • Place, U.S. Consulate General Mérida
    ‪8 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds,Kitchenette, Hot Tub

Junior Suite, 2 Double Beds,Kitchenette, Hot Tub | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 2 Double Beds,Kitchenette, Hot Tub

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite, 2 Bedroom, Kitchenette, Bathtub

Master Suite, 2 Bedroom, Kitchenette, Bathtub | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Master Suite, 2 Bedroom, Kitchenette, Bathtub

  • 28 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Plus, 1 King Bed, Fridge, Bathtub

Deluxe Plus, 1 King Bed, Fridge, Bathtub | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Plus, 1 King Bed, Fridge, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Gran Real Yucatan

Family-friendly hotel with spa services and 24-hour front desk
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Gran Real Yucatan offers 71 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature Egyptian cotton sheets, down duvets and premium bedding. LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Gran Real Yucatan. During your stay, you're just a quick walk from Paseo de Montejo. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at El Emperador
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 7 minutes by foot from Paseo de Montejo and a 3-minute drive from U.S. Consulate General Mérida
Gran Real Yucatan offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Gran Real Yucatan. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Mérida hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11:30 AM.
El Emperador – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Emperador
  • Los Vitrales

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gran Real Yucatan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 180 for adults and from MXN 120 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Gran Real
Gran Real Yucatan Hotel
Gran Real Hotel Yucatan
Gran Real Yucatan
Gran Real Yucatan Hotel Merida
Gran Real Yucatan Merida
Gran Real Yucatan Merida
Gran Real Yucatan Hotel
Gran Real Yucatan Mérida
Gran Real Yucatan Hotel Mérida

Reviews

Gran Real Yucatan Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 279 out of 812 reviews
Rating 8 - Good. 316 out of 812 reviews
Rating 6 - Okay. 127 out of 812 reviews
Rating 4 - Poor. 59 out of 812 reviews
Rating 2 - Terrible. 31 out of 812 reviews

Reviews

10/10 Excellent

Rosemary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
We stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the hotel. The employees were awesome. Thank you.
Stayed 2 nights in Feb 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to centro, clean, quiet.
Stayed 9 nights in Jan 2025

6/10 Okay

ROBERT

Travelled with partner
Liked: Staff & service
Disliked: Amenities
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
Stayed 2 nights in Jan 2025

10/10 Excellent

duncan

Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Raquel, Chula Vista

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s an old construction, beautiful, that needs some repairs … also, they need to add new towels … to make us feel more comfortable or just bring your own like I did for myself ! Other than that, it makes you feel safe and the staff is very helpful in case any problems! I will stay again for sure!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Vida

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

YOSHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Estubo bien, el servicio bien. Y bastante silencioso
Stayed 6 nights in Aug 2024

4/10 Poor

Oscar

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Gave us a room which was very far and we were traveling with an elder . Elevator did not work and our room was in the 4th floor. The personal very kind , specially the young guy. Don’t know who assigns the rooms but it was very unwise give us a room so far, and the room a/c did not work properly.
Stayed 6 nights in Jun 2024

8/10 Good

Julian

Stayed 2 nights in May 2024

10/10 Excellent

Ambrosio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 6 nights in Mar 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The city is beautiful and clean. People are friendly, respectful and helpful. The hotel andits service was equally amiable. Loved everything.
Stayed 2 nights in Mar 2024

4/10 Poor

Kian

Disliked: Staff & service, amenities, property conditions & facilities
The only saviour is Erick Arriaga,recent front desk recruit. The others seem disinterested in their work . The parking lot does not appear to be cleaned. Trash all over. 3 star rating is too generous. No restaurants within the block and the hotel serves.mediocre breakfast.
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service

Misleading "amenities" no laundry, wifi bad

Five star lobby. Two star rooms. Falsely advertise laundry on the page - they don't have laundry. I booked this room SOLELY to do my laundry as I was staying in a hostel previously - and would've gone somewhere else had I known. They told me "we have a laundry pick-up service that operates some days, if they're available." Had to spend a whole day walking to the laundromat and back to the hotel with bags of clothes, missed the museum I wanted to see. Wifi was broken. No microwave even though I paid extra for a fridge. How was I supposed to warm up food? Would love a refund as they have misleading information on the hotel page.
Stayed 1 night in Feb 2024

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Great ambience staff was great
Stayed 3 nights in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our home away from home in Merida.

This is really a lovely hotel with a good location. Kind of central to all the good spots of interest. Good parking situation too. Like everywhere they are having staff shortages but the staff they do have work really really hard to keep everyone happy.
Stayed 3 nights in Feb 2024

10/10 Excellent

Everleen

Nice hotel with friendly staff and great location within walking distance of square and restaurants. Staff very accommodating as our checkout time was 12:00 but our bus didn’t leave till 2:47 so they kept our luggage and let us use facilities until we had to leave.
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

4/10 Poor

Rachael

Liked: Staff & service
Disliked: Property conditions & facilities
I really wanted to enjoy this hotel but I wouldn't stay here again. My toilet didn't flush, so I had to constantly fiddle with it to fill with water and reflush. It was kind of yuck. The shower was dirty when I checked in so I had to clean it with wipes I packed. It's a little bit out of the way from decent food and entertainment but not too far. The bed was SUPER comfy though. Satin bedding was not changed which included the pillow cases which is not sanitary. The rest of the cotton bedding had been changed and smelled clean and fresh. The turn down was great! Customer service was excellent and the pool/garden is gorgeous!
Stayed 2 nights in Nov 2023

6/10 Okay

Angel

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Update furniture in sitting area
Stayed 7 nights in Jul 2023