This smoke-free hotel features an outdoor pool, a 24-hour front desk and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Hotel Santa Lucía offers 20 air-conditioned accommodations, with a ceiling fan. 32-inch LCD televisions come with satellite channels.
Bathrooms include a shower with a rainfall showerhead. This Mérida hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Santa Lucía. During your stay, you're just a quick walk from Plaza Grande. Free WiFi in public areas, free self-parking and an outdoor pool are available.
Free Wi-Fi (speed: 25+ Mbps)
Free self-parking
Cooked-to-order breakfast served daily for a fee
Take a swim in the outdoor pool
Services include tour or ticket assistance
Within a 10-minute walk of Plaza Grande and Paseo de Montejo
As a guest of Hotel Santa Lucía, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.
This Mérida hotel is smoke free.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 180 for children
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Outdoor furniture
Terrace
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch LCD TV with satellite channels
More
Air conditioning
Ceiling fan
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately MXN 180 for adults and from MXN 180 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Hotel Santa Lucía Hotel
Hotel Santa Lucía Mérida
Hotel Santa Lucía Hotel Mérida
Hotel Santa Lucía Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 215 out of 462 reviews
10 - Excellent
215
Rating 8 - Good. 142 out of 462 reviews
8 - Good
142
Rating 6 - Okay. 62 out of 462 reviews
6 - Okay
62
Rating 4 - Poor. 23 out of 462 reviews
4 - Poor
23
Rating 2 - Terrible. 20 out of 462 reviews
2 - Terrible
20
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
Reviews
Verified
6/10 Okay
Zelma
7 Mar 2026
Good service, room was clean with AC, excellent location, close to restaurants.
Zelma
Stayed 1 night in Mar 2026
Verified
8/10 Good
Carole
11 Feb 2026
Room was spotless and staff very accommodating and close to many shops restaurants and mercados
Room was clean, staff was courteous, location is close to everything and anything. There are several shops, restaurants, and hangouts nearby. You wan walk and feel safe in this area. I would definitely recommend Hotel Santa Lucia! There is no breakfast, so please correct that on the description of your hotel.
The location of the Hotel is great, it is on the center of the Mérida Downtown. Very close to the Airport Bus and close to Cathedral, restaurants and stores.
It is great Hotel different to the big chain Hotels
Jorge
Stayed 7 nights in Jul 2025
Verified
8/10 Good
Paul
13 Jul 2025
Liked: Cleanliness
Great location. Nice staff. Good for a home base for a few nights.
Great location and rooms are decent/comfortable enough.
Self parking is a pain. Lot is located 4 walk.. if you pay for breakfast is at another hotel.
But u would stay there again.