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AO21 Apartments

3.5 star property

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Interior entrance
Property entrance
Classic Apartment | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets
Deluxe Apartment | Living room | 55-inch Smart TV with cable channels, TV, Netflix
Classic Apartment | Living room | 55-inch Smart TV with cable channels, TV, Netflix

Reviews

2.0 out of 10

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Spa
  • Outdoor space
  • Breakfast available

Explore the area

View in a map
21 Av. Álvaro Obregón Roma Norte, Mexico City, CDMX, 06700
  • Place, Arena México
    ‪9 min walk‬
  • Place, Cibeles Fountain
    ‪15 min walk‬
  • Place, Paseo de la Reforma
    ‪19 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Basic Apartment

Basic Apartment | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Basic Apartment

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Comfort Apartment

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Classic Apartment

Classic Apartment | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Classic Apartment

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Apartment

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Large Single Beds and 1 Large Single Sofa Bed

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About this property

AO21 Apartments

Aparthotel connected to the convention centre in Mexico City with a full-service spa
A full-service spa, a casino and a rooftop terrace are available at this aparthotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment has 2 bedrooms and offers free WiFi and a Select Comfort bed. Guests can enjoy a deep soaking tub, and other amenities include a kitchen with a fridge and an oven.
AO21 Apartments offers 5 accommodations with minibars and free newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels, first-run films and pay-per-view films. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include sports massages and massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
With your stay at AO21 Apartments, you'll be connected to the convention centre and within walking distance of Paseo de la Reforma. Features include free WiFi in public areas, plus a full-service spa and a casino. This comfortable aparthotel has 5 apartments. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchen, a washing machine and a Select Comfort bed
  • Free WiFi
  • Breakfast served daily for a fee
  • Treat yourself to aromatherapy or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes helicopter/aeroplane tours
  • Just a 2-minute drive from Angel of Independence Monument and a few minutes from Paseo de la Reforma
AO21 Apartments offers its guests a full-service spa. WiFi is free in public spaces. A casino, a rooftop terrace, and barbecue grills are also featured at the business-friendly AO21 Apartments.

Smoking is allowed in designated areas at this 3.5-star Mexico City aparthotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 9:00 AM to 1:00 PM.

Property amenities

Pool/Spa

  • Aromatherapy
  • Full-service spa
  • Sports massages
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 1 metre
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Family friendly

  • Baby bath
  • Cabinet locks
  • Changing table
  • Children stay free (see details)
  • Children's books
  • Children's dinnerware
  • Children's toys
  • Corner guards
  • Outlet covers
  • Stair gate

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Lobster/crab pot
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Rice cooker
  • Spices
  • Toaster
  • Toaster oven
  • Waffle maker
  • Water dispenser

Dining

  • Daily local cuisine breakfast available 9:00 AM to 1:00 PM for a fee: MXN 120 for adults and MXN 90 for children
  • Champagne service
  • Couples/private dining
  • Minibar
  • Private picnics
  • Wet bar

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Window screens

Entertainment

  • 55-inch Smart TV with premium cable channels
  • First-run films
  • IPod dock
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Portable hoist available
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free daily newspapers
  • Grocery/convenience store
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Lockers
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a historical district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Helicopter/aeroplane tours
  • Shopping centre
  • Bicycle rentals nearby
  • Casino nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Mountain climbing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 5 units
  • Cleaning products are eco-friendly
  • Electric car charging station
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 190 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 120 for adults and from MXN 90 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

AO21 Apartments
AO21 Apartments Aparthotel
AO21 Apartments Mexico City
AO21 Apartments Aparthotel Mexico City

AO21 Apartments Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

Reviews

2/10 Terrible

LUIS JAVIER

Disliked: Cleanliness, room comfort

Fraude

No nos recibieron. Es un fraude. De los peores dias de mi vida y las personas nos vieron la cara. Gracias a dios no estaba prepagado y no se cobro nada, pero ha sido un delirio espantoso esta experiencia.
Stayed 3 nights in Nov 2021