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Casa Cleo Boutique Stays by Viadora

4.5 star property

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Photo gallery for Casa Cleo Boutique Stays by Viadora

Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen | Terrace/patio
Front of property
City Double Room | 1 bedroom, minibar, in-room safe, individually furnished
Reception
Terrace/patio

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
32 Calle Mexicali Hipódromo, Mexico City, CDMX, 06100
  • Place, World Trade Center Mexico City
    ‪2 min drive‬
  • Place, Angel of Independence Monument
    ‪3 min drive‬
  • Place, Chapultepec Castle
    ‪7 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for City Room

City Room | 1 bedroom, minibar, in-room safe, individually furnished

City Room

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Design Suite

Design Suite | 1 bedroom, minibar, in-room safe, individually furnished

Design Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Double Room

City Double Room | 1 bedroom, minibar, in-room safe, individually furnished

City Double Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Design Apartment, 1 King Bed with Sofa bed

Design Apartment, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, individually furnished

Design Apartment, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen | 1 bedroom, minibar, in-room safe, individually furnished

Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Elite Suite

Elite Suite | Private kitchen

Elite Suite

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen | 1 bedroom, minibar, in-room safe, individually furnished

Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About this property

Casa Cleo Boutique Stays by Viadora

Luxury hotel with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe.
Casa Cleo Boutique Stays by Viadora offers 11 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower and hairdryers. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Casa Cleo Boutique Stays by Viadora. During your stay, you're just a quick walk from Mexico Park. You'll find features such as free WiFi in public areas, plus a gym and laundry facilities. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a terrace
  • On-site recreation includes a gym
  • Just a 3-minute drive from Angel of Independence Monument and a few minutes from World Trade Center Mexico City
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Casa Cleo Boutique Stays by Viadora, you'll find a fitness centre, a terrace, and tour/ticket assistance. Public spaces have free WiFi. The luxury Casa Cleo Boutique Stays by Viadora also features laundry facilities and a front desk safe.

This Belle Époque Mexico City hotel is smoke free.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Cleo Stays By Viadora
Casa Cleo Luxury Plus by Viadora
Casa Cleo Boutique Apartments by Viadora
Casa Cleo Boutique Stays by Viadora Hotel
Casa Cleo Boutique Stays by Viadora Mexico City
Casa Cleo Boutique Stays by Viadora Hotel Mexico City

Casa Cleo Boutique Stays by Viadora Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 127 out of 137 reviews
Rating 8 - Good. 8 out of 137 reviews
Rating 6 - Okay. 1 out of 137 reviews
Rating 4 - Poor. 1 out of 137 reviews
Rating 2 - Terrible. 0 out of 137 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in CDMX

Our 3rd trip to CDMX, staying at this location, will continue to come and stay here. The hotel is lovely, similar to having a one bedroom apartment in the city. La Condesa is full of excellent restaurants, lovely people, great parks, definitely worth a visit. Everything is close by or within a cheap Uber ride away.
Stayed 4 nights in Jun 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend, delightful stay - ten stars

The hotel was delightful. Friendly and charming front desk and doorman. Hotel is done to a high standard and no detail has been overlooked. The room itself was a fully equipped apartment, could stay here a month and be right at home. We felt secure and had a very enjoyable stay here. Appreciated that there was some water and soft drinks stocked in the fridge. Enjoyed the vinyl records and turntable. It was so nice to return to Casa Cleo after venturing out around the city. Easy to get Ubers and the Condesa/Roma Norte neighborhood is peaceful, green and walkable, coffee shops and restaurants around every corner. My only complaint is that we were only here for 2 nights. We will be back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. The staff were excellent.
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible spot

I can't imagine a better stay in CDMX. Having a quiet, cool room with a kitchen and a bath was heavenly. The staff was super fun, friendly, and helpful and the most amazing food options are within a ten minute stroll.
Stayed 4 nights in May 2025

10/10 Excellent

Teena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Casa Cleo - A Hidden Gem in Condesa! We loved everything about this property! From the moment we arrived, the staff - Daniel, Adrian, and Alfredo made us feel incredibly welcome and taken care of. Everyone was warm, attentive and genuinely kind. Daniel’s food recommendations were absolutely spot-on and led us to some of the most delicious meals we had during our stay. The hotel is nestled in the beautiful, tree lined neighborhood of Condesa, which felt both safe and serene. There’s greenery everywhere-truly a breath of fresh air in the heart of Mexico City. Casa Cleo itself is charming and full of character. The rooms are clean and well-maintained, and the attention to detail really shows. We also appreciated the security: the front gate remains locked and is only accessible by room key or with the assistance of the porter, who always greeted us as we arrived. Overall, Casa Cleo is a wonderful place to stay in an unbeatable location. We can’t wait to return!
Stayed 3 nights in May 2025

10/10 Excellent

Paulina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and safe. The staff was very friendly.
Stayed 5 nights in May 2025

10/10 Excellent

Indy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and modern hotel. The staff is very friendly and helpful . The room was modern and very comfortable
Stayed 4 nights in May 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Yahel was fatastic. He worked very hard to make sure we had an amazing time.
Stayed 4 nights in May 2025

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and high end Boutique

We had such a wonderful time at Casa Chloe. The place is truly high end boutique hotel located in a prime area of cdmx. The staff was wonderful! Alfredo, the guard, made us feel at home and safe. Yanel, who checked us in was so charismatic and willing to help us with restaurant reservations. Daniel and Adrian were also very friendly, helpful and professional.
Stayed 2 nights in May 2025

10/10 Excellent

Manny, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Cleo is an excellent area Clair to Mexico park and lots of cafes and very clean and safe. The staff is very attentive and Yahel the front desk manager very good and helpful in getting reservations and just able to give good information. We would highly recommend any traveller to stay. The rooms are suites with separate living room and small kitchen great for longer term stays. Very clean as good or better than most top hotels.
Stayed 6 nights in Apr 2025

10/10 Excellent

Erick Daniel Villasenor

Stayed 4 nights in May 2025

10/10 Excellent

IRINA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True boutique hotel! Perfect service, super clean, beautiful rooms. Extremely attentive staff. Many thanks to Yahel, Martin and others. Very much recommended and definitely will be staying here next time.
Stayed 5 nights in Apr 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place.

Great place to stay, close to restaurants and parks. One of the best hotel experiences of my life (and I'm 80 and have traveled the world). The doorman (his name was Martin I think but I could be wrong) went to bat for us when a taxi tried to overcharge us and argued him down, was really exceptional.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly one of the best stays we could have had. Spacious rooms, comfy beds, attentive and kind staff. Beautiful neighborhood that felt safe to walk during the night. Incredible stay!
Stayed 4 nights in Feb 2025

10/10 Excellent

JOSE, SAN FRANCISCO DEL RINCON

Stayed 2 nights in Mar 2025

10/10 Excellent

Stefanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed at Casa Cleo this past week, and loved the staff and the property so much. Every member of the staff was super helpful and patient with my terrible attempts at speaking Spanish! The room was beautiful and it was in an awesome location, next to many great restaurants and coffee shops. It was a wonderful stay and would highly recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joseph

Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful boutique hotel in a lovely area! Highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Hayley Louise

Stayed 4 nights in Mar 2025

10/10 Excellent

Cristina Garcia, La Ribera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Casa Cleo, from the architecture of the place to the surroundings! The moment you walk-in you feel peaceful and the smell is delicious. It’s located on a quiet street and just a few steps you’ll find the first coffee shop and/or restaurant of many around the property. Thank you to all the staff, specially to Alfredo & Martin at the door, they took good care of us.
Stayed 2 nights in Mar 2025

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Casa Cleo. The staff were responsive to all of our requests and very knowledgeable about dining options. The location is perfect for exploring Condesa and Roma Norte. The rooms are spacious , clean and very comfortable. We would definitely stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodations in Condesa area

Lovely accommodations in CDMX. It felt centrally located to the places we wanted to go, enabling us to mostly walk or otherwise take short inexpensive Ubers. The bed was super comfortable, and I enjoyed the lovely terrace with a light complimentary breakfast in the morning (and appreciated that they did not put out too much food so as to save room for all the delicious food we planned to eat once we got our day started). Customer service was welcoming and friendly. Would be glad to stay here again.
Stayed 4 nights in Feb 2025