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Casa de la Condesa

4.0 star property

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Photo gallery for Casa de la Condesa

In-room safe, desk, soundproofing, iron/ironing board
Front of property
Suite (Master) | In-room dining
Lobby
Studio ( with Balcony) | In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Plaza Luis Cabrera 16, Col. Roma Sur, Mexico City, 06700
  • Place, MUCA Roma
    ‪8 min walk‬
  • Place, Cibeles Fountain
    ‪14 min walk‬
  • Place, Angel of Independence Monument
    ‪3 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Double Room

In-room safe, desk, soundproofing, iron/ironing board

Junior Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio ( with Balcony)

In-room safe, desk, soundproofing, iron/ironing board

Studio ( with Balcony)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite (Master)

Suite (Master) | In-room safe, desk, soundproofing, iron/ironing board

Suite (Master)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Casa de la Condesa

Along with a restaurant, this smoke-free hotel has a fitness centre and a rooftop terrace. Self parking is free. Other amenities include a coffee shop/cafe, a business centre and a meeting room.
Casa de la Condesa offers 27 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Casa de la Condesa, you're just a quick walk from MUCA Roma. Free self-parking, a restaurant and a gym are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at El ocho
  • Breakfast is offered for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 2-minute drive from Paseo de la Reforma and a few minutes from Angel of Independence Monument
There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business centre and a meeting room. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Casa de la Condesa. Free self parking is available.

This 4-star Mexico City hotel is smoke free.

El ocho – This restaurant specialises in local cuisine and serves breakfast, brunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee: MXN 120 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El ocho

Things to do

  • Gym

Family friendly

  • Babysitting
  • Laundry facilities
  • Living room
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request

More

  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: MXN 400

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately MXN 120 per person
  • Early check-in fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Condesa Extended Stay Mexico

Casa Extended Stay Hotel Condesa Mexico

Casa Condesa Extended Stay Mexico Hotel

Casa Condesa Extended Stay Hotel

Casa Condesa Extended Stay

Casa Condesa Extended Stay Mexico Aparthotel

Casa Condesa Extended Stay Aparthotel

Casa de la Condesa Hotel

Casa de la Condesa Mexico City

Casa de la Condesa Hotel Mexico City

Casa de la Condesa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 59 out of 346 reviews
Rating 8 - Good. 142 out of 346 reviews
Rating 6 - Okay. 76 out of 346 reviews
Rating 4 - Poor. 34 out of 346 reviews
Rating 2 - Terrible. 35 out of 346 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
There was a lot of construction going on when we were there, so hard to judge some aspects. The reception people were exceptionally nice and helpful. Great location. Our room was more a suite, with a separate room with kitchenette and dining/seating area.
Stayed 3 nights in Nov 2018
Verified

2/10 Terrible

Tish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Excellent position but should not have accepted our booking. In midst of major refurband we were only guests in the only accessible room. Not a good experience.
Stayed 4 nights in Oct 2018
Verified

2/10 Terrible

Bernarda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
La ubicación estaba bien. Sin embargo el hotel fue una pesadilla. El polvo era tanto que no se podía respirar bien. No tenían nungun servicio para comer, ni tomar si queira café. No hay nada ahí. Terrible.
Stayed 3 nights in Oct 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimas condiciones del hotel

Estuve esperando media hora afuera sin que nadie me abriera la puerta. La habitación terrible, olía mucho a humedad, tenía al menos 5 goteras que hicieron ruido toda la noche y la cama estaba mojada por las mismas goteras. De la regadera apenas salía agua. Nada recomendable.
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Gabriel

Liked: Staff & service, room comfort
Deberían avisar que el hotel se encuentra en remodelacion. En el día hay mucho ruido
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel is situated in a wonderful location, in the center of the action and right acress the street from a charming little park. Unfortunately the rooms are pretty dated and the bed was 2 small bed pushed together to make a larger one. The is also construction going on and as a result there is noise and dust. The staff however was wonderful.
Stayed 3 nights in Aug 2018
Verified

2/10 Terrible

Franco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es una vergüenza

Fatal hotel en obra, sucio, falta mantenimiento, bichos olor a cigarro, falta mobiliario, no cumplieron con el desayuno, personal inexperto. Muy mala experiencia
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No regresaría

En mal estado el hotel, la habitación con hormigas, con óxido en el baño, las sábanas gastadas. La decoración horrible y viejos los muebles. El patio sucio y sin funcionamiento, las fotos de la página es una ilusión. La regadera con sarro y se desperdicia demasiada agua para regular la temperatura del agua. Lastima porque está bien ubicado.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Alvaro

Liked: Staff & service
Decía tener aire acondicionado, me cambiaron de cuarto y tampoco
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location

Condesa opposite park with fountain that cools surrounds. Lots of dog walkers. Good local cafes and bars. Excellent location out of madness of Centro Historico
Stayed 7 nights in Apr 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Quite and plenty of room

Quite and plenty of room. A very nice and professional staff
Stayed 5 nights in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all fantastic the room was spacious and clean. Breakfast was perfecto!
Stayed 3 nights in Mar 2018
Verified

2/10 Terrible

Iñaqui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo hotel, a una amiga le cancelaron la reservación y no les importo
Verified

2/10 Terrible

Adriana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo

Con tiempo reservé y el mismo día de llegada me enviaron a otro hotel en Polanco porque estaba sobrevendido el hotel, a parte muy lejos de donde yo necesitaba quedarme. El servicio pésimo para solucionar el grave problema en que me habían metido. Cero cordialidad, y tuve qué cancelar para buscar yo misma otro lugar. Lo que sí es que cobran en el instante y no se hasta cuándo me regresarán mi dinero.
Stayed 2 nights in Feb 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo hotel

NO LO RESERVEN!!!! No respetaron la reservación, la cobraron, dijeron que no era su problema sino de Expedia, Expedia pésimo xq lo único que hizo fue procesar el reembolso que se tarda 15 días cuando ellos cobran de inmediato y les valió gorro dejarme sin habitación todavía me dijeron que me hacían el favor de no cobrar gastos de cancelacion. Pésimo hotel. A otro amigo le hicieron lo mismo!
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Isa

Liked: Staff & service

Ubicación

El hotel tiene excelente ubicación para caminar, obtener diferentes medios de transporte. La plaza de Luis Cabrera le da una sensación de tranquilidad. El inconveniente que tuvimos es que no hay donde dejar el auto cuando toca no circular y los dos estacionamientos cercanos son caros. La ubicación del hotel también es excelente por todos los restaurantes a su alrededor..
Stayed 3 nights in Feb 2018
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel overlooking Plaza Luis Cabrera

Most of the hotel staff was very helpful. They did not have a map of the surrounding neighborhood, but the young man at night searched online and printed out a very nice one for me. They are renovating some of the upstairs rooms, which I didn't see, but the room I had was very nice. Rooms on the street side are noisier, but overlook the nice plaza below.
Verified

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es una Pesadilla.

El hotel esta pésimo, me despertaron albañiles a las 8:30 AM Taladrando y Perforando arriba de mi habitación, el agua del grifo salía de color Café.
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Erric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful relaxation

I liked the location of the property. The area in the complex was very relaxing and beautiful.
Stayed 2 nights in Feb 2018
Verified

6/10 Okay

Heli

Disliked: Property conditions & facilities, room comfort

Nice location

Nice location, but no hot water, very small entrance, noise frige, a lot a small restaurants near the hotel
Stayed 3 nights in Jan 2018
Verified

8/10 Good

Mike

Liked: Staff & service, property conditions & facilities, room comfort

Great location, awesome staff.

The place is located right in the middle of everything, with restaurants close by. The room was quiet and clean. The staff was very helpful with my questions. Booking it on Expedia was half of what they charge if you just called for a reservation, so that was nice.
Stayed 1 night in Jan 2018
Verified

8/10 Good

Alberto

Liked: Cleanliness

Habitaciones sencillas pero cómodas.

El hotel cuenta con la ubicación excelente en el corazón de la colonia Roma. Las habitaciones sencillas pero cómodas y con muestras de cuidado . Una buen una buena opcion Aunque si planeas estar visitando la ciudad un poco desconectado de medios de transporte
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful staff

Very helpful and central location
Stayed 2 nights in Dec 2017
Verified

4/10 Poor

Itta

Disliked: Staff & service, room comfort

Dishonest concierge and uncomfortable beds.

Positives: Located in a nice kind of quiet neighbourhood, good restaurants and coffee shops around. Front desk staff nice and friendly. During my stay, they tried to help me the best they could. Street noise and light to a minimum. Cleanliness is ok, will clarify on my negatives. Doorbell entrance to this hotel adds to the safety provided. Stayed at the master suit, its spacious and has a separate small sitting, kitchenette area. There is a safe in the room. NEGATIVES The concierge personnel was a bit dishonest by going through our belongings, nothing was stolen only my perfume was used to try to disguise the smoke smell. we found some cigarette ashes in the sink which she forgot to clean after her/his smokes. We left a message for management of this hotel but never heard back. I would have been more generous if this was addressed, a simple apology would have been sufficient to overlook all other negatives and recommend or stay again at this hotel. showers are decent but has no decent ventilation so it fogs immediately, our room had one giant popped bubble form by water leak. Beds are very uncomfortable and pillows are really hard and thick. Not close to main attraction but accessible through taxi and is also close to subway station.
Stayed 7 nights in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Hotel muy centrico

El hotel muy bien ubicado, el personal muy amable las habitaciones cómodas. Deficiencia en las instalaciones eléctricas pero el problema se soluciono de una manera rápida y conveniente.
Stayed 5 nights in Dec 2017