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Aparthotel

Choapan 28 - Lux Apartments in Condesa

4.5 star property

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Photo gallery for Choapan 28 - Lux Apartments in Condesa

Balcony
Property entrance
Premium bedding, down duvets, memory-foam beds, desk
Balcony
55-inch Smart TV with digital channels, Netflix, streaming services

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi

Explore the area

View in a map
28 C. Choapan Hipódromo, Mexico City, CDMX, 06100
  • Place, Universidad La Salle - Mexico City Main Campus
    ‪5 min walk‬
  • Place, Mexico Park
    ‪12 min walk‬
  • Place, World Trade Center Mexico City
    ‪19 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Luxury Suite

Premium bedding, down duvets, memory-foam beds, desk

Luxury Suite

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Suite

Premium bedding, down duvets, memory-foam beds, desk

Luxury Suite

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, memory-foam beds, desk

Deluxe Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, memory-foam beds, desk

Deluxe Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment

55-inch Smart TV with digital channels, Netflix, streaming services

Luxury Apartment

  • City view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Double Sofa Beds

View all photos for Deluxe Apartment

55-inch Smart TV with digital channels, Netflix, streaming services

Deluxe Apartment

  • 84 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Double Sofa Beds

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About this property

Choapan 28 - Lux Apartments in Condesa

Concierge services and a porter/bellboy are available at this smoke-free aparthotel. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and a Smart TV with digital channels. Comforts include a memory foam bed and premium bedding, and guests will also find conveniences, such as a dining area and a sitting area.
Choapan 28 - Lux Apartments in Condesa offers 18 accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Memory foam beds feature down duvets and premium bedding. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 55-inch Smart televisions come with digital channels and Netflix.

During your stay at Choapan 28 - Lux Apartments in Condesa, you'll be within walking distance of World Trade Center Mexico City. You'll find features such as concierge services. Built in 2023, this luxury aparthotel has 18 apartments over 5 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a balcony and a memory foam bed
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include a concierge, a porter and luggage storage
  • Just a 3-minute drive from Paseo de la Reforma and a few minutes from Angel of Independence Monument
Choapan 28 - Lux Apartments in Condesa offers its guests concierge services, a porter, and a lift. The front desk is open around the clock.

This 4.5-star Mexico City aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Offsite parking available (MXN 10 per stay)
  • Street parking available

Kitchenette

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Spices

Bedrooms

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony

Work spaces

  • Laptop workspace

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Doorbell and phone notification
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free bottled water
  • Guidebooks
  • Luggage storage
  • Porter/bellhop
  • Restaurant dining guides
  • Virtual front desk

Location highlights

  • In a historical district
  • In an entertainment district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 18 units
  • 5 floors
  • Built in 2023
  • Connecting units available

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets and service animals are not allowed at Choapan 28 - Lux Apartments in Condesa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 10 per stay (33 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Choapan 28 Lux Apartments in Condesa
Choapan 28 - Lux Apartments in Condesa Apartment
Choapan 28 - Lux Apartments in Condesa Mexico City
Choapan 28 - Lux Apartments in Condesa Apartment Mexico City

Choapan 28 - Lux Apartments in Condesa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 95 out of 140 reviews
Rating 8 - Good. 27 out of 140 reviews
Rating 6 - Okay. 11 out of 140 reviews
Rating 4 - Poor. 4 out of 140 reviews
Rating 2 - Terrible. 3 out of 140 reviews

9.8/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Andy

Stayed 8 nights in Dec 2025

6/10 Okay

Robinson

Travelled with family
Liked: Cleanliness, room comfort
We are a family of four and stayed here from Sunday night to Friday morning (5 nights). We were given one towel each for the entire stay—no hand towels or face towels. We found this unhygienic. When we requested additional towels, we were told we could a replacement, but they would swap out the used towel. That’s fine, as we have no need for the used towel. However, guests should be informed in advance that they will only receive one towel per person for a 5-night stay, so we can at least bring our own. The listing also shows pictures and advertises that the sofa can be used as a bed to sleep on. Our son agreed to sleep on the sofabed and so we repeatedly asked for sheets for the sofa bed — three nights in a row — and never received them. The most frustrating part was the communication with the main property manager, Carlos. The listing says to call or text him, but he never responded to any of our messages. This was extremely disappointing—at the very least, there should be the courtesy of a simple reply. As you can imagine, when people go on vacation they have high hopes, and they count on the place they book to at least communicate clear expectations — otherwise the trip ends up being far less enjoyable.
Stayed 5 nights in Nov 2025

6/10 Okay

joshua

Liked: Cleanliness
Everything that everyone said is true. Communication is not ideal Got locked out once The stove isn't meant to be a real stove. The shower is only 6 mins of hot water. If you go in with the expectations, thanits 5 stars
Stayed 10 nights in Nov 2025

10/10 Excellent

Abe

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful apartment in excellent location. Highly recommended!
Stayed 6 nights in Nov 2025

10/10 Excellent

Maria

Stayed 2 nights in Oct 2025

10/10 Excellent

Kate

Stayed 5 nights in Oct 2025

10/10 Excellent

Felipe J

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room clean with all the necessary amenities.
Stayed 5 nights in Oct 2025

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, good price and quiet walkable area
Stayed 5 nights in Oct 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

10/10 Excellent

Diego

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is beautiful and everything was clean, host can work on communication though, took to long to answer, we asked for new towel (weather was to humid and rainy so towels wouldn't dry) but never got an answer to our request.
Stayed 3 nights in Sep 2025

10/10 Excellent

Philip, The Villages

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful apartment that was ideal for my daughter and I on four day trip. Apartment was clean, comfortable, and nicely situated outside of downtown, but near enough for a quick Uber ride. Nothing was lacking, and if I return to MC, I would definitely go back to this apartment.
Very nice apartment balcony
Stayed 4 nights in Sep 2025

10/10 Excellent

Shardai

Liked: Cleanliness, amenities, property conditions & facilities
Amazing apartment
Stayed 8 nights in Apr 2025

6/10 Okay

Julie

Travelled with group
Liked: Cleanliness
A few friends rented a few units in this building, which is nice for everyone to have their own space but still feel like they are together. We had unit 102b and would not recommend anything on the ground floor. It is extremely muggy and my clothing was constantly damp. We ended up moving to a higher floor and it was not damp at all. The location is loud at night with a lot of street traffic noise (honking, ect). Would not recommend to light sleepers
Stayed 8 nights in Aug 2025

10/10 Excellent

adam

Liked: Cleanliness, property conditions & facilities
Super nice property in a well located part of Condesa.
Stayed 5 nights in Jul 2025

10/10 Excellent

Pey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wow, this stay exceeded my expectations. It was my first time booking an apartment-style hotel with a virtual front desk, so I was a bit nervous. The night before check-in, I tried to reach out for the buzz code since the confirmation email said the entrance codes would be sent within 24 hours—but I hadn’t received anything, and there was no response on WhatsApp either, which worried me. Fortunately, the next morning during their business hours, I got a reply and received all the necessary codes. From that point on, everything went smoothly. The value is amazing—you get a full suite with a kitchen (even though we didn’t use it, it was nice to have, lol), not just a standard hotel room. Staff were also friendly and helpful—they helped us store our luggage after checkout. Tip based on my experience: The best way to reach them is through WhatsApp during their business hours—they respond quickly then. I’ll definitely come back to Mexico City (because I absolutely loved it!) and would happily stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mario Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was perfect for us (2 persons), it has the necessary amenities for the 8 days that we were there. The support the administrator and cleaning ladies gave was great. *The only down side is the communication before the travel was kind of difficult with the office that administers the property.
Stayed 7 nights in Jun 2025

2/10 Terrible

Fabrizio, LOS Angeles

Stayed 4 nights in Mar 2025

6/10 Okay

Jenny

Travelled with partner
Disliked: Amenities
The location can’t be beat. Close the many restaurants and cafes. If you are a light sleeper bring some ear plugs as some nights can be loud.
Stayed 4 nights in May 2025

10/10 Excellent

Ece

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort

Absolutely awful experience – stay away

We had one of the worst hotel experiences we’ve ever had here. The property never sent check-in instructions. Only after we reached out did someone respond—and only via WhatsApp, not through Hotels.com. Even worse, the access code they gave us was wrong. We were locked out for hours and only gained entry at 2am, after several unanswered messages. There is no concierge or reception, just a WhatsApp number that’s only monitored between 10am and 4pm. If you need help outside those hours, good luck. Things got even worse at checkout. Not only were they unaccommodating, but they actually sent cleaners into our room an hour before checkout, trying to kick us out early. Completely unprofessional. To top it off, when we contacted Hotels.com for help, their customer service was shockingly unhelpful. Instead of resolving the issue, they pushed us to switch to a cheaper hotel in a random part of town, with no concern for our safety or preferences. The agents were pushy and dismissive, offering no real solution. We booked through Hotels.com expecting a vetted property and reliable support—neither delivered. As a Silver member, this was incredibly disappointing. Avoid this property, and think twice about relying on Hotels.com if something goes wrong.
Stayed 7 nights in Apr 2025

10/10 Excellent

Vanessa, Los Angeles

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loved it, safe and clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicolis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay at this property in Mexico City. The location was excellent and easily walkable to great local neighbourhoods that were both safe and had many dining/cafe/bar options. The building itself is very safe and quiet. Two things I would highlight are that there isn’t an air conditioning unit (we didn’t need one, the evenings are cool enough for open windows, but if you’re sensitive to hot weather) and that the hot water tank for the shower was quite limited and exhausted quickly. Besides that, the place was excellent. I’d definitely recommend it and would come back myself in the future. Thank you for the great stay!
Stayed 6 nights in Apr 2025

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
Pros: - super clean and well designed apartment - oxxo across the street which was convenient to buy water -near a juice spot/ esquina del chilaquiles, and popular taco spot on the corner Cons: -NO AC NO FAN got really hot during the day and night which made it hard to sleep and did not want to open the window/balcony for safety reasons. -luggage storage is only until 3:30 pm which was unhelpful for me since my flight was at night. -very loud at night, walls are thin? -hot water runs out which i understand trying to conserve but it was hard to shower as well because the showerhead was kinda spotty with its water streams which made me need to stay in the shower longer than i usually do. -communication via expedia was nonexistent? I was sending messages and got no replies. I had to reach out to expedia for a number/email then they were more responsive through those modes -code to one of the doors did not work when i checked in and a random door on my floor got closed and locked and i did not have the code to it. Small annoying things that could easily be avoided. -only 2 rolls of toilet paper,1/3 roll of paper towel. fine for me because i stayed by myself but prob not enough if you have more people for a longer stay.
Stayed 6 nights in Apr 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was my first time staying at Choapan 28, and overall it was a great experience. There were a few hiccups in the beginning—I didn’t receive my check-in emails 24 hours before arrival, and since it was my first time, I was a bit nervous. Thankfully, the cleaning staff on site were incredibly helpful and helped me get everything sorted out. We also had some issues with the door codes at first, but once that was resolved, everything went smoothly. The apartment was clean, safe, and in a perfect location—very walkable with great dining options, easy access to transportation, and a real local vibe. I’d definitely stay here again!
Stayed 5 nights in Apr 2025

8/10 Good

Mackenzie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely area and a beautiful, clean condo! There was a bit of noise from the upstairs neighbors at times, but otherwise, it was a great stay—I’d definitely book again.
Stayed 2 nights in Apr 2025