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Downtown Mexico, a Member of Design Hotels

4.0 star property
VIP Access

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Photo gallery for Downtown Mexico, a Member of Design Hotels

Breakfast, lunch, dinner served; international cuisine
Rooftop bar
Interior
Courtyard
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
Isabel La Catolica 30, Mexico City, CDMX, 6010
  • Metropolitan Cathedral
    ‪5 min walk‬
  • Palacio de Bellas Artes
    ‪7 min walk‬
  • Zócalo
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪8 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Suite (Independence (MI - ESTE))

Studio Suite (Independence (MI - ESTE)) | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite (Independence (MI - ESTE))

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Colonial Queen (MI - QUEN))

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed (Colonial Queen (MI - QUEN))

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Colonial King (MI - KING))

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed (Colonial King (MI - KING))

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite (Revolution (KSTE))

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite (Revolution (KSTE))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Downtown Mexico, a Member of Design Hotels

Luxury hotel with free breakfast and rooftop terrace
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Downtown Mexico, a Member of Design Hotels offers 17 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Downtown Mexico, a Member of Design Hotels. During your stay, you're just a quick walk from Zócalo. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Lobby
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Metropolitan Cathedral and 6 minutes on foot from Torre Latinoamericana
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the luxury Downtown Mexico, a Member of Design Hotels. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 11:30 AM. An additional breakfast is available daily for a fee.
Lobby – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Terraza – On-site rooftop bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 13 per night)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby
  • Terraza

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: USD 13.00 per night
  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Downtown Mexico, a Member of Design Hotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Downtown
Downtown Hotel Mexico City
Downtown Mexico City
Downtown
Mexico, Of Design Hotels
Downtown Mexico a Member of Design Hotels
Downtown Mexico, a Member of Design Hotels Hotel
Downtown Mexico, a Member of Design Hotels Mexico City
Downtown Mexico, a Member of Design Hotels Hotel Mexico City

Downtown Mexico, a Member of Design Hotels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 262 out of 433 reviews
Rating 8 - Good. 100 out of 433 reviews
Rating 6 - Okay. 41 out of 433 reviews
Rating 4 - Poor. 19 out of 433 reviews
Rating 2 - Terrible. 11 out of 433 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Agustin, North Hills

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was so beautiful—a real gem in the heart of the historic area of M. City. Our suite was so sexy—very much exceeded our expectations. My only criticism was the AC was loud (fan needs to be calibrated—sounded like it was rubbing something) and it didn’t seem to do much cooling. But, we kept the windows open to the outside and luckily it wasn’t too hot.
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent old building, sympathetically and well fitted out. Breakfast included is top quality. Perfect Mexico City base.
Stayed 3 nights in May 2025

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Denis

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is located close to a few historical sights and looks very nice. The breakfast was also great. Sadly, there were a few issues - the swimming pool area was closed one of the days, the sink in my room didn't drain properly, there was noisy construction on site one night that went on past midnight and the AC didn't work well.
Stayed 4 nights in May 2025

10/10 Excellent

Maria Francisca

Stayed 3 nights in May 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & stay! LOVE that the hotel has shops and restaurant (make sure you make reservations). The only suggestion to hotel is to give guests more light options in room. It was quite dark. Other than that, YOU WILL NOT BE DISAPPOINTED!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the historic centre.
Stayed 4 nights in Mar 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel, including room, was very dark.
Stayed 5 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, but needs more light!

Nice location. Very chic. Excellent breakfast in a beautiful old palacio, with friendly staff. The room was very chic, but it was very dimly lit. This is very challenging for a traveler--making it harder to find things in a room. It was even dimly lit in the bathroom--not friendly for a woman. This trend also extended to the check-in desk and even the restaurant within the building (which was beautiful, but unaffiliated with the hotel).
Stayed 5 nights in Mar 2025

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, staff & service
Good location. Modern, well appointed rooms with high ceilings but no window except the door - it is like sleeping in a tomb. Nice rooftop bar and pool, but pool not exclusive to hotel patrons and on the weekend, it was full of young people standing in pool and drinking (with glassware). Open public access to hotel floor - someone banged on our door late at night, Nice restaurant with beautiful candles in trees in courtyard entrance.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 2 nights in Feb 2025

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, exceptional rooftop pool and bar
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most unique and beautiful hotels I have ever stayed in. We loved it!
Stayed 3 nights in Sep 2024

6/10 Okay

Douglas

Travelled with partner
Liked: Cleanliness
I opted to pay at the hotel but got charged a hold and then got charged again at the hotel...so the double amount went on my credit card...unacceptable...and very inconvenient. Also, the roof was closed all of Saturday for a private party but only informed of this after booking...and party went until 12:30am...not fun when your room is right under the roof.
Stayed 2 nights in Jul 2024

10/10 Excellent

Reina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building in the heart of centro histórico. Would stay here again. Only con is the loud noise from the AC and the hotel is a bit too dark.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rodney

Stayed 1 night in Jun 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
That the property was very nice, and service also, the only thing was it had NO AIR CONDITION that works on the room at all.
Stayed 5 nights in May 2024

10/10 Excellent

Thomas

Stayed 1 night in Jun 2024

8/10 Good

Alejandro, Lutherville

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was ok, small boutique hotel, clean and good location. I cant give 5 stars because the AC in my room didn't work. They put a really noisy fan instead, that it was so loud I couldn't sleep well. My windowless room was really warm and I couldn't open the door for safety reasons. I had to drink quite a lot of overpriced water from the minibar and they still charged me.
Stayed 2 nights in May 2024