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Hotel Madeira

3.5 star property

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Photo gallery for Hotel Madeira

Front of property
Lobby sitting area
Traditional Room, 2 Double Beds | In-room safe, blackout curtains, iron/ironing board, free WiFi
Business centre
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
El Potrero, Atizapan de Zaragoza, MEX, 52975
  • Place, Mundo E Shopping Center
    ‪6 min drive‬
  • Place, Rodeo Santa Fe
    ‪6 min drive‬
  • Place, Sentura Mall
    ‪6 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪43 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds | In-room safe, blackout curtains, iron/ironing board, free WiFi

Traditional Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Junior Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Madeira

Hotel connected to a shopping centre in Atizapan de Zaragoza with a restaurant
A restaurant, a 24-hour fitness centre and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, a 24-hour front desk and a computer station. Housekeeping is available on request.
Hotel Madeira offers 48 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
With your stay at Hotel Madeira, you'll be connected to a shopping centre and close to Plaza Satelite Shopping Center. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Free extended parking
  • Enjoy a bite to eat at Madeira, a bistro that serves international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a business centre, a computer and a lift
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from Paseo de la Reforma and 14 minutes from Angel of Independence Monument
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Hotel Madeira also features a 24-hour fitness centre, 24-hour room service, and complimentary use of a nearby fitness facility.

This 3.5-star Atizapan de Zaragoza hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Madeira – This bistro specialises in international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 200 for adults and MXN 100 to 200 for children
  • A restaurant

Restaurants on site

  • Madeira

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request
  • Proposal/romance packages

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Madeira

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults and MXN 100 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Madeira Ciudad López Mateos
Hotel Madeira Atizapan de Zaragoza
Madeira Atizapan de Zaragoza
Hotel Hotel Madeira Atizapan de Zaragoza
Atizapan de Zaragoza Hotel Madeira Hotel
Madeira
Hotel Hotel Madeira
Madeira Atizapan De Zaragoza
Hotel Madeira Hotel
Hotel Hotel Madeira Ciudad López Mateos
Hotel Madeira Ciudad López Mateos
Ciudad López Mateos Hotel Madeira Hotel
Madeira
Hotel Madeira Atizapan de Zaragoza
Hotel Madeira Hotel Atizapan de Zaragoza

Hotel Madeira Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 192 reviews
Rating 8 - Good. 56 out of 192 reviews
Rating 6 - Okay. 17 out of 192 reviews
Rating 4 - Poor. 8 out of 192 reviews
Rating 2 - Terrible. 6 out of 192 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet place
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel, la comida
Stayed 1 night in Jul 2025

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
It was good overall. The a/c wasn't working well.
Stayed 4 nights in Oct 2024

10/10 Excellent

Beatriz

Stayed 2 nights in Sep 2024

10/10 Excellent

Mirtha

Liked: Staff & service, amenities, property conditions & facilities
Everything is okay

4/10 Poor

Arthur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed with check-in Had confirmation of a double room. Had a local resident call the hotel to advise late check-in was required and acknowledged by hotel staff. On arrival and check in they had no double room available. Ended up getting two singles for first night (at the price of a double) and a double for the rest of our stay.
Stayed 12 nights in Aug 2022

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran comodidad y servicio al cliente .

Es el segundo Año consecutivo que nos hospedamos en este hotel, no solo mi esposa y yo también algunas amistades, que viajan por separado, y nos reunimos aqui,gracias por su excelente servicio.
Stayed 2 nights in Sep 2020

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 2 nights in Sep 2019

4/10 Poor

Maria, Santa Barbara, California

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I liked the cleanliness of the room. I did not like the service in front desk. They charge a lot for extra guests and are not very good at customer service. We where 3 guests staying in a double room and they did not provide towels for all guests. I called front desk to request towels and shampoo and was told that housekeeping was changing staff. I waited and never received my request. Over priced and did not receive good service.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

8/10 Good

Lorenzo Antonio Hernández

Liked: Cleanliness, staff & service, amenities
Solamente quiero mencionar que están descuidando el mantenimiento, la vez anterior la regadera salpicaba el acceso y lógicamente salías y todo mojado Ahora me tocó una tapa del sanitario suelta, le falta un tornillo de sujeción, pero el de mantenimiento ya había salido, ni hablar
Stayed 1 night in Oct 2025

6/10 Okay

ROGELIO, Matamoros

Liked: Staff & service
No me gusto que ya instalado en la habitacion, entrara la encargada de la limpieza, segun yo tenia cerrado y con subllave entro, pidio disculpas y se salio, pero fue muy incomodo. No me gusto que la sabana estaba con agujeros, se siente un hotel espacioso pero viejo y le urge mantenimiento. El shampoo estaba a la mitad y las cortinas no se sierran,
Stayed 1 night in Oct 2025

10/10 Excellent

José

Stayed 3 nights in Oct 2025

10/10 Excellent

Dalia

Liked: Staff & service, property conditions & facilities
Nos gusta hospedarnos ahí, es tranquilo, cómodo y limpio
Stayed 1 night in Oct 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien, pero una mañana en el restaurant, estaba una sola persona con no muy buena presencia, se veía muy sucio
Stayed 1 night in Sep 2025

6/10 Okay

Fany

Liked: Cleanliness, property conditions & facilities, room comfort

Necesitan amabilidad y empatía al servicio brindad

Mi registro en línea no fue validad ya que no entraba esa aplicación en su convenio , por lo tanto realizaron nuevo registro . Al entrar a estacionamiento entramos en área incorrecta del otro lado del no hotel perteneciente al mismo hotel la persona fue grosera al contestar de mala manera. Que esa no era su entrada de estacionamiento hotel. Era del otro lado . Ciertos detalles no gratos. Ni gratis ya que se paga servicio.
Stayed 1 night in Sep 2025

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities
bien
Stayed 1 night in Sep 2025

8/10 Good

Jeaus

Liked: Cleanliness, staff & service, property conditions & facilities
Solamente recomendaría poner un extractor en la cocina del restaurante ya que en ocasiones los olores de la cocina llegaban hasta los pisos.
Stayed 4 nights in Aug 2025

8/10 Good

JAVIER

Stayed 1 night in Aug 2025

4/10 Poor

Raul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Hotel de paso

Es un hotel de paso!! No debería de estar en esta pagina
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge Alberto

Stayed 1 night in Aug 2025

8/10 Good

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Es un hotel agradable y tranquilo. Siempre que estamos en la zona nos hospedamos ahí
Stayed 1 night in Aug 2025

4/10 Poor

jesus

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Pésima atención de las recepcionistas, siempre están de mal humor y no pueden contestar bien las preguntas
Stayed 1 night in Aug 2025