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Hotel Pal

3.5 star property

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Lobby
Double Room | Free WiFi, bed sheets
Restaurant
View from property
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Av Arcos de Belén 73, Colonia Centro, Cuauhtémoc, Mexico City, Ciudad de México, 06070
  • Place, Centro de la Imagen
    ‪2 min walk‬
  • Place, Arena México
    ‪10 min walk‬
  • Place, Paseo de la Reforma
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Room

Room | Free WiFi, bed sheets

Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Pal

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a 24-hour front desk.
Hotel Pal offers 92 accommodations with complimentary bottles of water and a hairdryer. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

With your stay at Hotel Pal, you're connected to a railway/underground station and just a quick walk from Arena México. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include luggage storage
  • Within a 15-minute walk of Arena México and Alameda Central
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Pal also features 24-hour room service and a lift. Free self parking is available.

This 3.5-star Mexico City hotel is smoke free.

Hotel Pal has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 17 April 2026 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Pal Hotel
Hotel Pal Mexico City
Hotel Pal Hotel Mexico City

Hotel Pal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 51 reviews
Rating 8 - Good. 21 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is excellent, you can walk to many places.
Stayed 12 nights in Jan 2023
Verified

6/10 Okay

Terrill

Liked: Cleanliness, staff & service, property conditions & facilities
Many activities were very walk-able and super close to transit.
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness, location, customer service,
Stayed 6 nights in Jul 2021
Verified

4/10 Poor

Héctor Alejandro

Liked: Cleanliness, staff & service, amenities
El hotel es muy viejo, y no tienen aire acondicionado, y hay muy poca ventilación
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Guillermo Flores

Liked: Cleanliness
buena ubicación y muy centrico
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable lugar Miuy limpio y buena atencion
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

コスパ最高のホテル。

建物は古いタイプですけど、掃除は行き届いていて清潔ですし部屋は広く、お湯も十分にたくさんでます。 駅にも近くコンビニも食べる場所にも困らずに便利な立地です。アレナ・メヒコやシウダレラ市場にも近いです。 予約が取れれば今後もメキシコシティの定宿として利用したいと思ってます。
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Insang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel céntrico con el metro y metrobús muy cercas, hay muchos lugares cercas y puedes llegar caminando a la alameda centrar muy fácil, el trato en el hotel es excelente y muy tranquilo, tienen un buen restaurante.
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities

Bien el hotel, cuidado con la seguridad fisica

La estacia bien, solo se tengan cuidado porque en la entrada dejan agua tirada y tuve un accidente, ya que las escaleras no tienen pasamanos por seguridad, al resbalar me pege en la espalda y cabeza. La habitación bien y las chicas de recepción de limpieza muy hamables
Stayed 3 nights in Nov 2022
Verified

8/10 Good

Lutz Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Verkehrsanbindung, Innenstadt fußläufig erreichbar, zuverlässiger Zimmerservice, großes Zimmer, Dusche heiß, Bett etwas hart.
Stayed 6 nights in Nov 2022
Verified

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel con habitaciones pequeñas, pero muy limpio, instalaciones en buen estado, personal muy amable. Está centrico, el centro historico esta cerca.Lo recomiendo
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

PAOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención fue muy amena
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities

Bueno para el precio

Una cama incómodo. Todo más bien .
Stayed 1 night in Oct 2022
Verified

8/10 Good

JD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto su ubicacion, con relacion a metro Balderas y metrobus. La habitacion confortable, precio razonable y el servicio del Sr gerente Jose Manuel
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Manuel Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy muy bueno el hotel, lo único que debe hacer en mejor un poco la señal de internet, al menos en la habitación que me asignaron era poca.
Stayed 7 nights in Oct 2022
Verified

8/10 Good

Sara

Liked: Staff & service, amenities, property conditions & facilities
Accesible
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Yazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la limpieza
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Sandra

Disliked: Cleanliness

Regular

Desde la atención en recepción. Me querian cobrar más de lo que la reserva me envió por correo. La habitación olia a cigarro y las 3 noches permaneció ese olor. Lo único que vale la pena es que está céntrico.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

jose alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación

Muy bien, el hotel muy cerca de donde tenía que hacer mis cosas
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Raul Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la gente que se pone a vender afuera del hotel
Stayed 2 nights in Jun 2022
Verified

8/10 Good

CARLOS ESTEBAN RIVERA

Liked: Cleanliness, staff & service, amenities
Le falta mantenimiento a las instalaciones
Stayed 9 nights in Jun 2022
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
No ac or fan in the room. No warderobe in room. Has a good on site restaurant. Has daily cleaning with change of towels and soap.
Stayed 4 nights in May 2022
Verified

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para los precios que tienen es buen hotel y muy bien ubicado. Como única queja es que al hacer limpieza de mi habitación se llevaron la toalla y tapete del baño
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Yrais araceli acevedo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación, buen precio
Stayed 1 night in May 2022