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NH Collection Mexico City Santa Fé

4.0 star property
VIP Access

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Photo gallery for NH Collection Mexico City Santa Fé

Experience the grandeur of our lobby, featuring a central staircase, comfortable seating area, and a beautiful art piece.
Relax in a spacious room with a large bed, desk, and city view.
Enjoy a beautifully set table with fine linens, elegant glassware, and fresh floral arrangements.
Experience the sleek, curved facade of TH COLLECTION, where modern architecture meets urban style.
Relax in a spacious, open-plan area with a central reception desk, comfortable seating, and a large window offering a city view.

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Pet-friendly
  • Gym

Explore the area

Map
Juan Salvador Agraz, 44, Mexico City, 05109
  • Parque La Mexicana
    ‪10 min walk‬
  • Santa Fe Center Mall
    ‪10 min walk‬
  • Expo Santa Fe Mexico
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room (Extra Bed 2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Extra Large)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room (Extra Large)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (2 Double Beds)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Superior Room (2 Double Beds)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Extra Large with Extra Bed 3 Adults)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room (Extra Large with Extra Bed 3 Adults)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Superior Room

9.2 out of 10
Wonderful
(27 reviews)
  • 30 sq m
  • Sleeps 2

View all photos for Junior Suite (Extra Bed 3 Adults)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Suite (Extra Bed 3 Adults)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 2

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Experience the hotel's sleek, curved design with expansive windows and balconies.

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  • Free WiFi
  • Restaurant
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4.5 out of 5, Wonderful, (2305)
The price is €80
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includes taxes & fees
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About this property

NH Collection Mexico City Santa Fé

Eco-certified hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
NH Collection Mexico City Santa Fé offers 135 accommodations with minibars and espresso makers. Beds feature down duvets. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at NH Collection Mexico City Santa Fé. During your stay, you're just a quick walk from Santa Fe Center Mall. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at NH Collection Restaurant
  • Buffet breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Santa Fe Center Mall and 6 minutes from Paseo de la Reforma
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the eco-certified NH Collection Mexico City Santa Fé. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Mexico City hotel is smoke free.

The hotel hosts a free manager's reception daily.
NH Collection Restaurant – This bar specialises in international cuisine and serves lunch and dinner.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (MXN 110 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Weekday buffet breakfast available 6:30 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • NH Collection Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 690

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Valet parking fee: MXN 110 per day
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 690 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NH Collection Mexico City Santa Fé Hotel
NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé Mexico City
Mexico City NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé
NH Collection Mexico City Santa Fé Mexico City
Collection Fé Hotel
NH Santa Fe
Collection Fé

NH Collection Mexico City Santa Fé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1004 reviews
Rating 8 - Good. 273 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 51 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Marcela

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
had a great stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Anuj Arun

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 5 nights in Mar 2025

10/10 Excellent

Isaac, Mexico

Stayed 1 night in Feb 2025

10/10 Excellent

betahnia

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

8/10 Good

Mary Jo, winston salem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was nice , rooms were comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Fowana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

JAIME

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

Aida

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. There was a $600 pesos charge for having our pet with us. Usually hotels ask for a pet deposit not a charge. Other than that every else was good. Breakfast was good.
Stayed 1 night in Jan 2025

6/10 Okay

Mario

Travelled with family
The rooms were very tired looking, lack of typical hotel supplies and conveniences.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ninoska I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Enrique

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms look old, floor laminate broken and old furniture The room really need a refurbishment
Stayed 1 night in Dec 2024

10/10 Excellent

jimmy

Stayed 1 night in Nov 2024

10/10 Excellent

Phil

Stayed 3 nights in Oct 2024

10/10 Excellent

Esmilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , near shopping and restaurants. Available parking . Excellent service
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquí tienes un ejemplo de una reseña de 5 estrellas para un hotel en Santa Fe: --- **★★★★★ Increíble Experiencia en el Corazón de Santa Fe** Mi estadía en NH Collection fue absolutamente maravillosa. Desde el momento en que llegamos, el personal nos hizo sentir bienvenidos y atendidos. La ubicación del hotel es perfecta, a poca distancia de las principales atracciones culturales y los encantadores mercados de Santa Fe. La habitación era espaciosa, con una decoración que capturaba la esencia única de la región. Estaba impecablemente limpia y equipada con todas las comodidades necesarias para una estancia confortable. Sin mencionar la vista impresionante del paisaje desértico que nos daba la bienvenida cada mañana. El restaurante del hotel ofrecía un menú excepcional con auténticos sabores locales. No puedo dejar de recomendar el desayuno tradicional, que fue una deliciosa forma de empezar el día. El servicio al cliente fue excepcional; cada solicitud fue manejada con rapidez y profesionalismo. Sin duda, volveré a hospedarme en el NH collection Mexico, en mi próxima visita a Santa Fe. Es el lugar perfecto para disfrutar de la cultura y hospitalidad del suroeste americano. ¡Altamente recomendado!
Stayed 3 nights in Oct 2024

8/10 Good

amad

Stayed 2 nights in Sep 2024

6/10 Okay

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Room service was not good
Stayed 4 nights in Sep 2024

8/10 Good

ELOINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2024

10/10 Excellent

Nicolás

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024