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Orchid House Mexico City

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Photo gallery for Orchid House Mexico City

Hallway
Standard Room, 1 Queen Bed | Bathroom | Free toiletries, hair dryer, bathrobes, towels
Exterior
Staircase
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, National Museum of Anthropology
    ‪7 min walk‬
  • Place, Paseo de la Reforma
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down duvets, minibar

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite, 1 King Bed, Bathtub

Master Suite, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, down duvets, minibar

Master Suite, 1 King Bed, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, minibar

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed, Bathtub

Superior Suite, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Suite, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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4.7 out of 5, Exceptional, 1,454 reviews
The price is €280
includes taxes & fees
10 Jul - 11 Jul
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About this property

Orchid House Mexico City

Along with a restaurant, this hotel has a snack bar/deli and a rooftop terrace. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, spa services and concierge services.
Orchid House Mexico City offers 17 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Orchid House Mexico City's walkable location gets high marks from our customers. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Aura
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the area's walkability
  • 9 minutes by foot from Paseo de la Reforma and a 2-minute drive from Chapultepec Park
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Orchid House Mexico City. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

Guests are served a free continental breakfast daily from 7:30 AM to noon.
Aura – This restaurant specialises in Italian cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (USD 11.11 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aura

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Covered self-parking fee: USD 11.11 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Orchid House Mexico City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Orchid House Hotels Hotel Mexico City
Orchid House Hotels Hotel
Orchid House Polanco Hotel
Orchid House Hotel
Orchid House Polanco
Hotel Orchid House Polanco Mexico City
Mexico City Orchid House Polanco Hotel
Hotel Orchid House Polanco
Orchid House Polanco Mexico City
Orchid House Hotels
Orchid House
Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City

Orchid House Mexico City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 339 out of 460 reviews
Rating 8 - Good. 80 out of 460 reviews
Rating 6 - Okay. 24 out of 460 reviews
Rating 4 - Poor. 9 out of 460 reviews
Rating 2 - Terrible. 8 out of 460 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Juliane

Liked: Cleanliness, property conditions & facilities
The room was wonderful, the location great.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and helpful staff. Loved the location!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't have been more helpful! And the hotel is in a lovely area. Each room is unique.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Terrific fun, professional staff, ultra clean rooms, and breaky included.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
The staff was wonderful, the room and bed extremely comfortable and the hotel was beautiful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean rooms, perfect location
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

yariv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in beautiful Polanco, walking distance from many attractions, cafes, parcs. Staff was welcoming and kind, rooms are clean and comfortable, the hotel is in a beautifully restored ancient mansion, with terrace and as its name says is, an abundance of colourful orchids. Would definitely come back!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Denise

Liked: Cleanliness
Lovely
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Erik was great and the location was beautiful. Great service highly recomend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Spacious room. Very clean and well appointed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

DYLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel! Walking distance to many attractions. Very comfy bed and pillows. Very friendly personnel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Carole

Liked: Cleanliness, property conditions & facilities
Incredible staff and service. Excellent area. Beautiful rooms.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, amenities, property conditions & facilities
The beauty of the building
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
We had the best stay! The staff, the accommodations, the decor, everything was perfect! It was my first time in Mexico City and this was a great first stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool area and fun boutique hotel for a reasonable price.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Natanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been more substantial and there was not much if nay natural light in our room sadly The welcome drink was lovely however and the location feels super safe and the property is lovely The beds are HUGE Would have been nice to have some assistance up the stairs with our luggage on arrival
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
Lovely colonial property in e very good location in Polanco. The continental breakfast was excellent except the coffee was weak. Wonderful fresh orange juice. Our only beef was the shower system was tough to negotiate and the hand soap was tiny.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Unique architecture, welcoming garden experience, thoughtful artwork.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
What a magical place! Highly recommend.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Reema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very kind and accommodating staff
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

mersema

Disliked: Cleanliness, amenities, property conditions & facilities
Very crammed rooms. Definitely not worth the money
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect for walking to major museums. There is an excellent coffee shop just across the street. The property itself is in a lovely old residence and some of the rooms have external balconies.
Stayed 6 nights in Nov 2025