See all properties

Suites Alcazar

3.5 star property

Choose dates to view prices

Photo gallery for Suites Alcazar

Terrace/patio
Standard Suite | In-room safe, free WiFi, bed sheets
40-inch flat-screen TV with cable channels, TV
Property entrance
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Ramon Alcazar 26, Colonia Tabacalera, Mexico City, CDMX, 06030
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Monument to the Revolution
    ‪3 min walk‬
  • Place, Alameda Central
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Suite

Standard Suite | In-room safe, free WiFi, bed sheets

Standard Suite

8.0 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, free WiFi, bed sheets

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Deluxe Room, Balcony, City View | Bathroom
Punta Alameda
Cuauhtémoc
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Soundproof rooms
4.7 out of 5, Exceptional, 446 reviews
The price is €68
includes taxes & fees
7 Jun - 8 Jun
Punta Alameda

About this property

Suites Alcazar

Concierge services, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front desk safe.
Suites Alcazar offers 28 accommodations with a safe and free toiletries. 40-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Suites Alcazar. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Monument to the Revolution and 9 minutes on foot from Paseo de la Reforma
  • Airport shuttle service available for a fee
Suites Alcazar offers its guests a terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Mexico City hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 1000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 800 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Suites Alcazar offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hostal Alcazar Hostel Mexico City

Hostal Alcazar Mexico City

Hostal Alcazar

Suites Alcazar Hotel

Suites Alcazar Mexico City

Suites Alcazar Hotel Mexico City

Suites Alcazar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 163 out of 282 reviews
Rating 8 - Good. 68 out of 282 reviews
Rating 6 - Okay. 31 out of 282 reviews
Rating 4 - Poor. 11 out of 282 reviews
Rating 2 - Terrible. 9 out of 282 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Clinton

Liked: Cleanliness, amenities, property conditions & facilities
Great room for a great price
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Really nice , staff are great
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! Centrally located! Will be staying there again in the future!
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent, l Will stay again
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet place
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I visit Mexico City. Everyone is so friendly the hotel is clean and the staff is great. The area is safe and it’s close by to everything. I will always return here!
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and efficient. Hotel clean, comfortable and secure.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Massaad

Liked: Cleanliness
Disliked: Property conditions & facilities
Beatup installations....everything is old and falling apart.....reception area seems from a 1970s Egyptian hostel....
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place close to everything in Mexico City great restaurants close to shopping as well great staff very friendly and respectful. The room was clean and comfortable. But the only thing I didn’t like was there was not a lot of channels to watch other than that it was great
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
I am definitely staying here again. The rooms are small and cozy, the front desk is always kind. I also felt very safe because the door is always locked and we have to ring the bell to get in but they answer it 24 hours a day. The cleaning staff is so nice and they keep the whole place super clean. Thank you!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable room. Access with elevator to the 2nd and 3rd floors with outdoor patio. Informative staff with tips and guides for nearby eatery and public transportation.
Stayed 6 nights in Feb 2024
Verified

4/10 Poor

Shevach

The rooms have not been restored in years. They look nothing like the photos they put you in the most basic room, even if the photo shows otherwise. The first room they put me in
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention was great!! Front desk guy is so kind, he helped us with our room. Housekepping are so friendly. Place is good with a great location but small in the rooms
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Gerardo

Liked: Amenities
It’s good for the money
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Medina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto!!!

Excellent choice for our 1st time to Mexico City!! Comfort, location, attentive & helpful staff. Stay was extended twice here! Good home base location. Not a single issue. Highly recommend!!!!
Stayed 7 nights in Oct 2023
Verified

6/10 Okay

Jose Alberto

Liked: Staff & service
Good for the price for a short stay. Cleanliness of the rooms could be improved. Very noisy and too much light at night. The shower was very nice with warm water and good preassure.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Sebastián

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Wallace

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very hot and had only a small fan for ventilation. The only window opened onto the public interior hallway. The bed was comfortable and the staff very friendly. Being an entirely interior room, it was very quiet. We didn’t see any other guests the two nights we were there, so it was incredible that they wouldn’t give us a better room.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Norma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No AC
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The name says ‘Suites’ my room was barely big enough for a bed with no windows. It was like sleeping in a closet. I requested a larger room - offered to pay the difference - but was told none were available. This was not true I found out later.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It ok
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities
Would stay again, but shower curtain shoud be a little longer, it did not run all the way to he floor and you can't help to make a mess when showering. Huge bummer for me who hate a wet bathroom floor. Taking that aside, nice hotel, courteous staff.
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Juan Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack of information

The hotel was under remodeling upon arrival. I had to look for another hotel in Mexico City at 9:00 pm... horrible experience!
Stayed 3 nights in Jul 2018