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The Alest Hotel

4.5 star property

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Photo gallery for The Alest Hotel

Front of property
Property video
Breakfast, lunch, dinner served; international cuisine
Interior
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Lincoln Park
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Deluxe Suite

Grand Deluxe Suite | Premium bedding, free minibar, in-room safe, individually decorated

Grand Deluxe Suite

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Junior Suite

Designer toiletries, hair dryer, bathrobes, slippers

Deluxe Junior Suite

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 1 King Bed

Grand Deluxe Room, 1 King Bed | Premium bedding, free minibar, in-room safe, individually decorated

Grand Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Grand Deluxe Room, 2 Queen Beds

Grand Deluxe Room, 2 Queen Beds | Premium bedding, free minibar, in-room safe, individually decorated

Grand Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Alest Hotel

A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Additionally, coffee/tea in a common area, spa services and 24-hour room service are on-site. Change of towels is available on request
The Alest Hotel offers 20 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 23-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and free newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at The Alest Hotel. During your stay, you're just a quick walk from Paseo de la Reforma. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking
  • Enjoy international cuisine while dining at 45 Bar & Restaurante
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Avenida Presidente Masaryk and 9 minutes on foot from Paseo de la Reforma
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury The Alest Hotel. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
45 Bar & Restaurante – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • 45 Bar & Restaurante

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift (191 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 23-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 70 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 295 out of 326 reviews
Rating 8 - Good. 21 out of 326 reviews
Rating 6 - Okay. 9 out of 326 reviews
Rating 4 - Poor. 0 out of 326 reviews
Rating 2 - Terrible. 1 out of 326 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Katherine Sunghee, Seattle

Great staff and service
Stayed 3 nights in Dec 2025

10/10 Excellent

Jose, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Esta es la segunda vez que me hospedo ahí y quedé invitado a volver en otra ocasión
Stayed 3 nights in Dec 2025

8/10 Good

Nir

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.
Stayed 6 nights in Nov 2025

8/10 Good

Susanna

Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Stayed 2 nights in Nov 2025

10/10 Excellent

Margaret

Stayed 3 nights in Oct 2025

10/10 Excellent

Giulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. We loved our stay there. Would stay again!
Stayed 2 nights in Nov 2025

10/10 Excellent

luis, miami

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Boutique hotel, very good at details with friendly staff and excellent location
Stayed 7 nights in Oct 2025

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Rogelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Boutique Hotel, clean, quiet and safe
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

FEDERICO, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Hreat
Stayed 3 nights in Aug 2025

10/10 Excellent

Gjorgi

Business traveller
Liked: Amenities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel that pampers you.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis, Bloomfield Twsp

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Gerardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.
Stayed 3 nights in Aug 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Just a lot of noise above me in room
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

CECIL, LaCanada

Liked: Cleanliness, staff & service, property conditions & facilities
Staff really set those HotelCerart - they certainly delivered!
Stayed 1 night in Aug 2025

10/10 Excellent

melisaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025