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Aparthotel

UTOPIC Polanco by ULIV

4.5 star property

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Photo gallery for UTOPIC Polanco by ULIV

Standard Double Suite | City view
Premium Suite with Spectacular Balcony | Dining room
Standard Double Suite with Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi
Standard Double Suite with Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi
Standard Suite with Balcony | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
568 Calzada General Mariano Escobedo, Mexico City, 11590
  • Place, Avenida Presidente Masaryk
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪8 min walk‬
  • Place, National Museum of Anthropology
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Studio

7.0 out of 10
Good
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | View from room

Standard Studio

8.4 out of 10
Very good
(5 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Double Suite

Standard Double Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Suite

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite with Spectacular Balcony

Premium Suite with Spectacular Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Premium Suite with Spectacular Balcony

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Suite with Balcony

Standard Suite with Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Suite with Balcony

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Double Suite with Balcony

Standard Double Suite with Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Suite with Balcony

  • 53 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio

Premium Studio | Premium bedding, in-room safe, iron/ironing board, free WiFi

Premium Studio

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

UTOPIC Polanco by ULIV

Luxury aparthotel with fitness centre and rooftop terrace
This aparthotel features a fitness centre, a rooftop terrace and valet parking. WiFi in public areas is free. Additionally, spa services, a business centre and concierge services are on-site. Each apartment features thoughtful touches, such as an espresso maker and bathrobes, along with free WiFi and a Smart TV with digital channels. Added amenities include a TV, premium bedding and a rainfall shower. Change of towels is available on request.
UTOPIC Polanco by ULIV offers 36 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. 55-inch Smart televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers. This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the aparthotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.
Our customers tell us they can't get enough of UTOPIC Polanco by ULIV's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, a gym and a business centre are available. This luxury aparthotel has 36 apartments. Each apartment offers free WiFi and a Smart TV.
  • Each apartment offers a Smart TV, premium bedding and a rainfall shower
  • Free Wi-Fi (speed: 50+ Mbps)
  • Valet parking available for a fee
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by foot from Paseo de la Reforma and a 2-minute drive from Angel of Independence Monument
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a business centre and coworking spaces. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury UTOPIC Polanco by ULIV. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Mexico City aparthotel.

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (MXN 170 per day)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Espresso maker
  • Mini-fridge

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • 1 partially-open bathroom
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 55-inch Smart TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Coworking space

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 800 per pet per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Safe

Location highlights

  • In a business district
  • Near a hospital

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 36 units
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, staffed front desk

Pets

  • Pets: MXN 800 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: MXN 170 per day
  • Pet fee: MXN 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Utopic Polanco by Uliv Aparthotel
Utopic Polanco by Uliv Mexico City
Utopic Polanco by Uliv Aparthotel Mexico City

UTOPIC Polanco by ULIV Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 493 out of 697 reviews
Rating 8 - Good. 128 out of 697 reviews
Rating 6 - Okay. 34 out of 697 reviews
Rating 4 - Poor. 19 out of 697 reviews
Rating 2 - Terrible. 23 out of 697 reviews

9.4/10

Cleanliness

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

GEOFFREY, San Francisco

Liked: Cleanliness, property conditions & facilities
This is the most amazing place to stay. It’s a hidden gem. It’s really really big. Dining, kitchen, living are, bath area and i had a balcony. Really enjoyed this place and will be a go to place. The rates were reasonable.
Stayed 5 nights in Aug 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and accommodating. The hotel was central to all boroughs of the city — a great location!
Stayed 8 nights in Aug 2025

8/10 Good

jesus jimenez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Aug 2025

10/10 Excellent

FJ VALMANA

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Vale mucho la pena, es un lugar al cual regresaría sin verlo.
Stayed 4 nights in Aug 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, room comfort

Excelente

Excelente ubicación en una muy bonita zona, hermoso loft, cómodo, con todo lo necesario, y super amables.
Stayed 1 night in Aug 2025

8/10 Good

Heriberto

Travelled with family
Liked: Cleanliness, room comfort

Las solicitudes en la página de hoteles no las hac

Pues en general buena, en la aplicación de hoteles realice una solicitud especial, al llegar al hotel y solicitarla no se pudo y la recepcionista muy cuadrada, mala experiencia, la página de hoteles no envía las solicitudes y causa confusión
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Stayed 3 nights in Aug 2025

10/10 Excellent

Oscar, Ashburn

Liked: Cleanliness, property conditions & facilities
Close to one of the best park in America .. Chapultepec and Polanco area Love it
Stayed 1 night in Jul 2025

10/10 Excellent

Destini

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Staff is very friendly! Good location
Stayed 5 nights in Jul 2025

10/10 Excellent

HECTOR

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Liliana, El Paso

Liked: Cleanliness, amenities, property conditions & facilities
Nice property.
Stayed 1 night in Aug 2025

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities
I like the new modern hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Ame todo de este hotel, nada de complicado para hacer check in y check out. Súper simple cuando sales y entres el edificio. Otra cosa fácil cuando ordenes el uber y cercas de todo. I really liked my stay here would definitely come again. Workers were super nice and very centered of all the attractions which made traveling around the city simple.
Stayed 5 nights in Jul 2025

8/10 Good

Jose Felix

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean for the most part our shower did look like it wasn’t cleaned it had some dirt particles in it. We shower with sandals on neway but that was my only complaint
Stayed 3 nights in Jul 2025

2/10 Terrible

GLIVER, MIAMI

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jodi-Ann

Travelled with family
Liked: Cleanliness, room comfort

Comfortable Experience

Checking into this hotel was a breeze. Any questions that I had, were answered promptly. They were able to provide a space heater for us at a moments notice and we were eternally grateful after coming in from an afternoon drenched in the cold rain. Christopher and all other personnel at the hotel were exceptionally friendly, welcoming, and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose, Weston

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, very nice staff and all services available
Stayed 3 nights in Jul 2025

8/10 Good

ELIZABETH

Stayed 6 nights in Jun 2025

8/10 Good

MARTHA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
En general, todo bien. Únicamente el tapete de la habitación estaba muy muy sucio, se ve que nunca lo han lavado. También hay que tomar en cuenta que la habitación no tiene ventanas, se puede sentir muy encerrada.
Stayed 1 night in Jul 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will come back again
Stayed 5 nights in Jul 2025

10/10 Excellent

yvette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My daughter and I truly enjoyed our overnight stay here. Staff was exemplary and very welcoming, even after check out I accidentally forgot my necklace in the hotel room and Christopher the hotel manager helped me to retrieve it immediately, jewelry was still in the room. I am so greatful for the staff there.I will definitely be staying there in my future trip to Mexico City. Location is perfect, short walk to famous museums, zoo and park. Thank you for the wonderful stay there
Stayed 1 night in Jul 2025