In order to open our door to the room you would have to hit it hard, using your hip, took several attempts to finally open, happened every time we came back to our room. Breakfast was not very appealing, coffee was good. Pool area was dark, looked closed, jets in hot tub barely worked. No ice, all ice machines were broken, they did provide bottled water, not cold, sat on counter. Will not stay here ever again. Waste of money.