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Wyndham Monterrey Ambassador Centro

3.5 star property

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Photo gallery for Wyndham Monterrey Ambassador Centro

Daily cooked-to-order breakfast (MXN 340 per person)
Ballroom
Exterior
Lobby sitting area
Dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Av Hidalgo 310 Oriente, Monterrey, NL, 64000
  • Place, Auditorium Pabellón M
    ‪5 min walk‬
  • Place, Macroplaza
    ‪7 min walk‬
  • Place, Fundidora Park
    ‪4 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe King Room

Bathroom | Shower, free toiletries, hair dryer, towels

Deluxe King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking

Family Suite, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Master)

Suite, 1 King Bed, Non Smoking (Master) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Master)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Master King Suite-Non-Smoking

  • Sleeps 2

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About this property

Wyndham Monterrey Ambassador Centro

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Wyndham Monterrey Ambassador Centro offers 229 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at Wyndham Monterrey Ambassador Centro, you're just a quick walk from Macroplaza. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • Just a 4-minute walk from Escenario GNP Seguros and 8 minutes on foot from Macroplaza
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9688 square feet (900 square metres) and includes conference space. The business-friendly Wyndham Monterrey Ambassador Centro also features multilingual staff, concierge services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11:00 AM.
Wyndham Monterrey Ambassador Centro has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (MXN 140 per stay; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 260 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 9,688 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per night
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 340 for adults and from MXN 260 for children
  • Self-parking fee: MXN 140 per stay (in/out privileges)
  • Pet fee: MXN 500.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Wyndham Monterrey Ambassador Centro Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 669 out of 1379 reviews
Rating 8 - Good. 265 out of 1379 reviews
Rating 6 - Okay. 196 out of 1379 reviews
Rating 4 - Poor. 129 out of 1379 reviews
Rating 2 - Terrible. 120 out of 1379 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Decent size rooms, stuff are helpful, and the shower works well. I often use this hotel when I’m in town
Stayed 2 nights in Dec 2025

10/10 Excellent

sara

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 3 nights in Dec 2025

8/10 Good

Steven

Stayed 1 night in Nov 2025

8/10 Good

Jose Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes! Sin manchas! Y muy amables al recibirnos Un problema! Mis invitados 4 personas que me visitaron, no quisieron darles el servicio de estacionamiento aun pagando.
Stayed 3 nights in Dec 2025

8/10 Good

Edgar

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Dec 2025

4/10 Poor

Celia

Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful, but the hotel's cleanliness was terrible, in addition to the bad smell and all the towels and sheets being smelly, old, and stained. Staff 4 starts Cleanliness 1 star
Stayed 1 night in Dec 2025

6/10 Okay

hiram

Stayed 2 nights in Dec 2025

8/10 Good

Edgar

Stayed 1 night in Dec 2025

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
all great
Stayed 2 nights in Nov 2025

2/10 Terrible

Karol

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
malo sucio y viejo
Stayed 1 night in Dec 2025

2/10 Terrible

Ana

Business traveller
Liked: Cleanliness, amenities
I don’t get breakfast the elevator doesn’t work and my room doesn’t work to many time i have to go to the front desk lobby to ask for other card to open my room 3 times i have video to proof,.
Stayed 1 night in Dec 2025

8/10 Good

MARTIN

Liked: Cleanliness, staff & service
REPAIR ELEVATOR
Stayed 2 nights in Nov 2025

10/10 Excellent

Natsuki

Stayed 1 night in Nov 2025

10/10 Excellent

isidra

Stayed 1 night in Nov 2025

10/10 Excellent

Mario

Stayed 2 nights in Oct 2025

10/10 Excellent

Baruch

Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Stayed 2 nights in Nov 2025

4/10 Poor

Jacqueline

Travelled with family
Disliked: Cleanliness
Room was dirty and outdated, not like pictures shown. Hotel was full and only one elevator was working.
Stayed 1 night in Nov 2025

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Amenities
The room felt neglected and the hotel is falling apart
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan F

Stayed 3 nights in Oct 2025

8/10 Good

amaury

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The carpets need to be cleaned / replaced. The elevator wasnt in service at the time of my stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great, and I was able to charge my car overnight!
Stayed 1 night in Oct 2025

6/10 Okay

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Only 1 elevator working, second one under maintenance (who knows for how long) but should be planned ahead. At least 10-15 min to be able to go up/down. Other than that comfortable mattresses, clean bathroom, shower etc.
Stayed 1 night in Oct 2025

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