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The Westin Monterrey Valle

4.0 star property

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Photo gallery for The Westin Monterrey Valle

Outdoor pool
Property video
Breakfast, lunch, dinner served; Mexican cuisine
Front of property
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Ave. Manuel Gomez Morin, Rio Missouri Y, Punto Valle, San Pedro Garza García, NL, 66220
  • Place, Paseo San Pedro
    ‪12 min walk‬
  • Place, Plaza Fiesta San Agustin
    ‪4 min drive‬
  • Place, Galerias Monterrey
    ‪4 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Deluxe Room, 1 King Bed, Mountain View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Mountain view

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds, Mountain View

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Mountain view

View all photos for Premium Room, 1 King Bed, City View

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Premium Room, 2 Queen Beds, City View

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Mountain view

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Presidential Suite, 1 King Bed, Mountain View

Presidential Suite, 1 King Bed, Mountain View | Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite, 1 King Bed, Mountain View

  • Sleeps 3
  • 1 King Bed
  • City view

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The price is €334
includes taxes & fees
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About this property

The Westin Monterrey Valle

Hotel connected to a shopping centre in San Pedro Garza García with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a sauna. Housekeeping is available on request.
The Westin Monterrey Valle offers 174 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. LED televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Heavenly Spa by Westin. Services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
With your stay at The Westin Monterrey Valle, you'll be connected to a shopping centre and within walking distance of Paseo San Pedro. Features include free WiFi in public areas, plus 2 bars and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Terrae – Trattoria Regia
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, facials or body wraps at Heavenly Spa by Westin
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Just a 5-minute drive from Galerias Monterrey and 9 minutes from Fundidora Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Westin Monterrey Valle offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the business-friendly The Westin Monterrey Valle. For a fee, parking is available.

This 4-star San Pedro Garza García hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11 AM.
Terrae – Trattoria Regia – This restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Deck11 Rooftop – This restaurant specialises in Mexican cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (MXN 180 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11 AM for a fee: MXN 300 to 450 for adults and MXN 280 to 400 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Deck11 Rooftop
  • Terrae – Trattoria Regia

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,229 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height counter and sink (70 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (100 centimetre wide)
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 750 per pet, per night
  • Maximum 1 (weight limit: 79 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 800.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 300 to 450 for adults and MXN 280 to 400 for children
  • Covered self-parking fee: MXN 180 per night
  • Pet fee: MXN 750 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Westin Monterrey Valle Hotel
Westin Valle Hotel
Westin Monterrey Valle
Westin Valle
The Westin Monterrey Valle Hotel
The Westin Monterrey Valle San Pedro Garza García
The Westin Monterrey Valle Hotel San Pedro Garza García

The Westin Monterrey Valle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 353 out of 474 reviews
Rating 8 - Good. 72 out of 474 reviews
Rating 6 - Okay. 23 out of 474 reviews
Rating 4 - Poor. 15 out of 474 reviews
Rating 2 - Terrible. 11 out of 474 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Lourdes

Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious, comfortable and clean. Staff throughout hotel was friendly. Breakfast buffet was vast with good quality food. Stay was overall excellent!
Stayed 2 nights in Oct 2025

8/10 Good

Jens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bed madras too soft
Stayed 2 nights in Oct 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

JOSE ABRAHAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo perfecto
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Stayed 2 nights in Sep 2025

10/10 Excellent

JOSE

Stayed 2 nights in Sep 2025

2/10 Terrible

JoseAlfredo

Stayed 1 night in Aug 2025

10/10 Excellent

Joan

Stayed 2 nights in Aug 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel de lujo y cómodo

Camas cómodas, súper limpio y nítido, comida deliciosa! Junto a mall, súper conveniente
Stayed 3 nights in Aug 2025

10/10 Excellent

Magda, Pharr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We aleays have a great experience at Westin, we love this hotel and the shopping around
Stayed 2 nights in Aug 2025

10/10 Excellent

kalliopi

Stayed 4 nights in Aug 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Aug 2025

6/10 Okay

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting to the property, noticing a lambo dealer next to it along with Holsteins on the other side to the hotel is unmatched. Lobby is a masterpiece. 1. Unfortunately, since checking in, staff at reception Miguel Ramirez and Neivi (manager in charge according to them) they received me and checked me in with the most arrogant and undermining attitude and proceeded to give a room with the worst view to the roof of the mall and they very cute cables. 2. They were suppose to charge $200 for smoking odor fee , which I agreed but they instead charged $275. 3. I extended my stay 2 more nights, got my card requested by Miguel Ramirez and he confirmed it was added. Realized that was not true because coming down from the pool to my room they locked me out. Had to go down to the lobby, wet, half naked on swim trunks to see why I was locked out of my room. They made me wait for a new room, pack my stuff and move to a new room, after charging $275 as a smoking fee. Ridiculous and annoying things no one should ever have to go through at any Westin property. Miguel Ramirez & Neivy have a lot of room for improvement regarding how they treat the customers since the moment we for check in and through out the whole stay. If they dont enjoy what they do, they should let go as they are hurting the Westin brand. Would like to recognize the rest of the staff. Incredibly humble, sense of urgency, attention to detail; Oswaldo, Roberto, Rafael, Miguel from Rstaurant/rm service. Nayeli at the spa.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jaime

Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Roman

Stayed 2 nights in Jul 2025

10/10 Excellent

Yamile

Stayed 3 nights in Jun 2025

10/10 Excellent

Javier

Stayed 1 night in Jun 2025

10/10 Excellent

Lawrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The room was great and the bed was very comfortable. Great shower.
Stayed 1 night in Jun 2025

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Service in restorant very bad
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay again
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

8/10 Good

Lina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at the Westin. Service was excellent.
Stayed 3 nights in Apr 2025