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Grand Cantalagua Hotel Morelia, BW Signature Collection

4.0 star property
VIP Access

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Photo gallery for Grand Cantalagua Hotel Morelia, BW Signature Collection

Ballroom
Property preview
Exterior
Lobby
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Spa

Explore the area

View in a map
Av Ventura Puente Esq Camelina, Morelia, MICH, 58070
  • Place, Morelia Convention Center
    ‪3 min walk‬
  • Place, Benito Juarez Zoo
    ‪12 min walk‬
  • Place, Morelia Cathedral
    ‪9 min drive‬
  • Airport, Morelia, Michoacán (MLM-General Francisco Mujica Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Living Room)

Presidential Suite, 1 King Bed, Non Smoking (Living Room) | Premium bedding, down duvets, in-room safe, desk

Presidential Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(96 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Grand Cantalagua Hotel Morelia, BW Signature Collection

Family-friendly hotel connected to the convention centre in Morelia with an outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Grand Cantalagua Hotel Morelia, BW Signature Collection offers 253 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Morelia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Grand Cantalagua Hotel Morelia, BW Signature Collection. During your stay, you'll be connected to the convention centre and just a quick walk from José María Morelos Theater. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Camelinas
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and tennis lessons
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Morelia Convention Center and a 4-minute drive from Morelia Cathedral
  • Train station drop-off shuttle service available for a fee
Grand Cantalagua Hotel Morelia, BW Signature Collection offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 0 square feet (0 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Grand Cantalagua Hotel Morelia, BW Signature Collection. Parking is available for a fee.

This 4-star Morelia hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.
Camelinas – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Lobby bar – This bar specialises in Mexican cuisine. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station drop-off shuttle (surcharge)
  • Parking on site (MXN 25 per stay)
  • Uncovered valet parking on site (MXN 25 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 295 to 359 for adults and MXN 148 to 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Camelinas
  • Lobby bar

Things to do

  • Children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Tennis lessons

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 290.0 per day.
  • Cots (infant beds) are available for MXN 200.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 295 to 359 for adults and MXN 148 to 180 for children
  • Self-parking fee: MXN 25 per stay
  • Valet parking fee: MXN 25 per stay
  • Crib (infant bed) fee: MXN 200.0 per day
  • Rollaway bed fee: MXN 290.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gran Hotel Morelia
Best Western Morelia
Best Western Plus Gran Hotel
Best Western Plus Gran Hotel Morelia
Best Western Plus Gran Morelia
Best Western Plus Morelia
Gran Hotel Morelia
Hotel Best Western Morelia
Hotel Best Western Plus Morelia
Morelia Gran Hotel
Best Western Plus Gran Hotel Morelia
Grand Cantalagua Hotel Morelia BW Signature Collection
Grand Cantalagua Hotel Morelia, BW Signature Collection Hotel
Grand Cantalagua Hotel Morelia, BW Signature Collection Morelia

Grand Cantalagua Hotel Morelia, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1014 out of 1521 reviews
Rating 8 - Good. 328 out of 1521 reviews
Rating 6 - Okay. 102 out of 1521 reviews
Rating 4 - Poor. 39 out of 1521 reviews
Rating 2 - Terrible. 38 out of 1521 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

WENDY, chatsworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the restaurant has great food and a variety of options. My whole family loved it.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 7 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Amenities
Quite and nice stuff
Stayed 1 night in Jul 2025

10/10 Excellent

Wilfrido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Francisco De Paula

Stayed 1 night in Jul 2025

10/10 Excellent

WENDY, chatsworth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere of the Hotel great. The staff was excellent especially in their restaurant. Ismael our waiter was the best!! He was always attentive to his customers and ready to help.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos e

Stayed 1 night in Jul 2025

10/10 Excellent

Andres

Stayed 2 nights in Jun 2025

8/10 Good

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 3 nights in Jul 2025

10/10 Excellent

Ildefonso Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area and felt safe
Stayed 4 nights in Jul 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceeded my expectations, will definitely be staying here again, everything about my stay was perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Felipe

Travelled with family, Business traveller
Liked: Property conditions & facilities
Todo estuvo bien
Stayed 1 night in Jul 2025

10/10 Excellent

Miriam

Stayed 2 nights in Mar 2025

10/10 Excellent

Eugenio, Coral Gables

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is updated with the new management and it shows, the gym facilites are outstanding
Stayed 2 nights in Jul 2025

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

6/10 Okay

Gerardo, Zihuatanejo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff at front desk really bad. Service at restaurant amazing Service bellboys amazing Room service food really bad, missed my order twice
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the AC was not working properly, not cold enough even when set at thelowest
Stayed 1 night in May 2025

10/10 Excellent

Juan

Stayed 1 night in Jun 2025

6/10 Okay

Angelica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice, and the pool view from our room was a great touch. Still, a few things fell short. Check-in felt rushed and not very welcoming. I didn’t receive the wine or room upgrade that comes with my Expedia Gold status. The shower had great water pressure, but the drain was slow and caused water to pool. After a long travel day, I didn’t feel up to asking for the missing perks, but I expected a bit more attention to detail.
Stayed 1 night in Jun 2025

4/10 Poor

Cristina

Travelled with family
Disliked: Property conditions & facilities

Baños /toilets con problems en dos habitaciones

Nos dieron la habitacion 430 , el baño se inundo, nos cambiaron a la habitacion 441 movimo todo y el cuarto estaba sucio y el baño se voivio a inundar , nos cambiaron 451 . Por fin la habitacion estaba bien. Pero no nos dieron una disculpa ni nada. Cabe mencionar q nos cambiaron a la 1 am y después a las 2 am. No dormimos mucho debido a los problemas con el baño en dos ocasiones .
Stayed 1 night in Jun 2025

10/10 Excellent

Gerardo, Zihuatanejo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean great staff
Stayed 2 nights in Jun 2025

8/10 Good

diego

Liked: Cleanliness
Esta bien. Esta en una zona algo alejada del centro. Pero está entre lo que parece ser la zona rica y el centro. Asi que estás alejado de la parte de Morelia donde vive la gente que va a trabajar a esa área.
Stayed 2 nights in May 2025