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Candlewood Suites Morristown West by IHG

2.5 star property

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Photo gallery for Candlewood Suites Morristown West by IHG

Exterior
Indoor pool
Bed sheets
Property amenity
Bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
4354 VERDE CROSSING, Morristown, TN, 37814
  • Place, Merchants Greene
    ‪1 min walk‬
  • Place, Cherokee Crossing
    ‪6 min walk‬
  • Place, Manley Plaza
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Bed sheets

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Bed sheets

Studio Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Bed sheets

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible (Accessible Shower)

Bed sheets

Suite, 1 Bedroom, Mobility Accessible (Accessible Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Bed sheets

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

Bed sheets

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Bed sheets

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Bed sheets

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Bed sheets

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Bed sheets

Studio Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Bed sheets

Studio Suite, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite (Bed type assigned at check-in)

Bed sheets

Studio Suite (Bed type assigned at check-in)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Suite (Bed type assigned at check-in)

Bed sheets

Suite (Bed type assigned at check-in)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

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  • Parking included
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About this property

Candlewood Suites Morristown West by IHG

An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Candlewood Suites Morristown West by IHG offers 90 accommodations with a hairdryer.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
During your stay at Candlewood Suites Morristown West by IHG, you're just a quick walk from Cherokee Crossing. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Rose Center and Council For The Arts and 12 minutes from Panther Creek State Park
  • Pets welcome for a fee
Candlewood Suites Morristown West by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 300 square feet (28 square metres) and includes conference space. Candlewood Suites Morristown West by IHG also features a vending machine and laundry facilities. Self parking is free.

This Morristown hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Business services

  • 24-hour business centre
  • 300 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 30 March 2026 to 6 May 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 150 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Stes Morristown West

Candlewood Suites Morristown West Hotel

Candlewood Suites Morristown West Morristown

Candlewood Suites Morristown West Hotel Morristown

Candlewood Suites Morristown West by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 28 reviews
Rating 8 - Good. 3 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nickole

Liked: Cleanliness, staff & service, amenities
Cute and clean place to stay !
Stayed 1 night in Feb 2026

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, quiet and new!
Stayed 1 night in Nov 2025

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeremiah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful,courteous and gracious ❤️
Stayed 4 nights in Dec 2025

10/10 Excellent

Gustavo

Stayed 1 night in Dec 2025

8/10 Good

Abdiel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were small. Little to no seating in the room have kitchen but no where to seat and eat for 4 people have to eat on your bed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

room was nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Jamison

Stayed 1 night in Dec 2025

10/10 Excellent

Brooke

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient, and courteous staff
Stayed 1 night in Nov 2025

10/10 Excellent

Caryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The full kitchen was super helpful for holiday travel to family with food. Staff were super nice and helpful. Location is near dining, coffee, shopping! And if you don’t want to go out the hotel most likely has what you need!
Stayed 1 night in Nov 2025

6/10 Okay

Joseph

Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Gustavo

Stayed 1 night in Oct 2025

10/10 Excellent

Cody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They asked if I had a pet and I did not. So they seem to be pet friendly. The place was very clean and very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Williams Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very good
Stayed 3 nights in Oct 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New property. Very clean room, but one star removed due to a few dishes in the dishwasher, a dirty pot on the stove, the fridge was not clean, the shower overall was clean but had a dirty shelf and the lamps did not work in the room, which meant we could not plug into the attached outlets to charge phones. Our overall stay was comfortable and despite the fee issues tbese can be fixed and I would definitely stay herr again. Very friendly desk attendant, thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

Baylee

Stayed 1 night in Sep 2025

10/10 Excellent

Sara, Campbellsville

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Seemed safe and quiet.
Stayed 1 night in Sep 2025

8/10 Good

CASSANDRA

Liked: Cleanliness, staff & service, property conditions & facilities

New construction and good location

We booked this hotel for the Bristol night race because other facilities closer were booked or outrageously priced. This hotel was a good fit at only about an hour from the track. The hotel is new construction. It was very clean and well furnished. It is also located close to a Texas Roadhouse for dinner and a great local bagel place called TN Bagels. My only complaints are that the bed is not very comfortable and they don't provide many towels at all. Be advised that this hotel also does not offer breakfast. Overall I would book the hotel again for convenience.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice new property.
Stayed 1 night in Sep 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities
Best hotel!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Should have waited a few more weeks to open….

Stayed at the new Candlewood suites in Morristown, TN. Centrally located in an area that is surrounded by restaurants with more on the way, which was great for meeting up with family and dining options. Room was nice, clean and new. But the property wasn’t complete yet, with work still being done on the ground floor rooms, no working ice machines, and the pool area not finished and unusable. None of this was disclosed before booking. Also the employee who was out back three times a day smoking weed and the employee in the office smoking cigarettes in what is supposed to be a smoke free hotel was a little off-putting.
Stayed 1 night in Jul 2025

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So new it still smells like paint! Beds not very comfortable and bathroom floor not super clean but outside of that everything was 100.
Stayed 1 night in Aug 2025