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PrideInn Plaza Nairobi Airport

4.0 star property

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Photo gallery for PrideInn Plaza Nairobi Airport

Breakfast, lunch, dinner served; local and international cuisine
Front of property
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; local and international cuisine
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Signature Mall, Mombasa Road, Mlolongo, Nairobi County, 00501
  • Place, Signature Mall
    ‪1 min walk‬
  • Place, Nairobi National Park
  • Place, Thika Road Mall
    ‪24 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room

Superior Room | Interior

Superior Room

9.4 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Interior

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

PrideInn Plaza Nairobi Airport

Family-friendly hotel connected to the convention centre in Mlolongo with free valet parking
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free valet parking and free airport pick-up are also provided. Additionally, a rooftop terrace, a 24-hour business centre and a conference centre are on-site.
PrideInn Plaza Nairobi Airport offers 64 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Mlolongo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at PrideInn Plaza Nairobi Airport. During your stay, you'll be connected to the convention centre and just a quick walk from Signature Mall. Features include free WiFi in public areas, free valet parking and free airport pick-up service.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6.6 mi (10.7 km) from Nairobi National Park and 14.3 mi (23 km) from Kenyatta International Convention Centre
  • Free airport pick-up shuttle service
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 15 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 1000 square feet (93 square metres) and includes a conference centre. A rooftop terrace, barbecue grills, and a vending machine are also featured at the family-friendly PrideInn Plaza Nairobi Airport. A free shuttle from the airport to the hotel is free (available 24 hours). Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Mlolongo hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Shopping centre

Family friendly

  • Arcade/game room
  • High chair
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Conference centre (1,000 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • In the mountains
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower (60 centimetre high)
  • Hand-held showerhead
  • Handrails in hallways (60 centimetre high)
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Low-height bed
  • Low-height counter and sink (60 centimetre high)
  • Low-height desk (60 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Portable bathtub seat
  • Portable shower seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (60 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (150 centimetre wide)
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
PrideInn Plaza Nairobi Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

PrideInn Plaza Nairobi Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 230 reviews
Rating 8 - Good. 44 out of 230 reviews
Rating 6 - Okay. 24 out of 230 reviews
Rating 4 - Poor. 14 out of 230 reviews
Rating 2 - Terrible. 5 out of 230 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great the restaurant was average.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the stay.
Stayed 1 night in Jul 2025

6/10 Okay

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jaemun

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks.
Stayed 1 night in Jul 2025

2/10 Terrible

Roselyne

Stayed 2 nights in May 2025

10/10 Excellent

Sudeendra

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, spacious comfortable and offered airport transfer. Staff was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

CAROLINE

Stayed 1 night in Jun 2025

6/10 Okay

Yuqi

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Great staff, good breakfast buffet, poor soundproof, no window in the room
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel accommodations were very clean and comfortable. There were a lot of little things added that made our stay extra enjoyable. The one thing I will say was that the location was not as close to the airport as I had anticipated and was on the road to Mombasa away from city Central.
Stayed 1 night in Jun 2025

8/10 Good

Jaemun

Stayed 1 night in Jun 2025

10/10 Excellent

GARY, MAUMELLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was wonderful.
Stayed 1 night in May 2025

6/10 Okay

Denise

Liked: Cleanliness
Had an overnight stay before an early flight next day, read reviews and this looked ok foe our needs, it’s ok, a little tired around the edges, service in the restaurant (24hrs which is great to have) was slow, food choice and quality was good. Free one way transfer was a plus but I think I’d stay closer to the airport next time.
Stayed 1 night in May 2025

10/10 Excellent

Fiore

Stayed 1 night in May 2025

10/10 Excellent

Fiore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in May 2025

10/10 Excellent

Fiore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for travel
Stayed 2 nights in May 2025

6/10 Okay

Michael

Stayed 1 night in May 2025

8/10 Good

Ines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

sadika

Travelled with family
Liked: Amenities
The only thing they did was a room service, wrong order of the food but the rest was excellent,the shuttle driver went above and beyond his expectation very kind and generous and always smilingly excellent customer service
Stayed 1 night in Apr 2025

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, very nice restaurant with great food and free breakfast. Free room service 24 hr. Very attentive staff. My only complaint would be that I had trouble with the shower hot water my frist day there. It was fixed the following day though. Overall I would recommend this place and wouldn't hesitate to stay again.

10/10 Excellent

Cornelius

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property! clean, beautiful, and comfortable. I travel frequently and this hotel outshines some hotels in the US. Highly recommended!
Stayed 1 night in Apr 2025

8/10 Good

Edleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this property and will stay there again given the opportunity.
Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, big rooms and very clean. Breakfast buffet was delicious, so many options. Not a great area for walking, except to the small mall onsite, but it was close to the airport which was the point. Would definitely recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

avagayle

Stayed 1 night in Apr 2025