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Hyatt Place Nairobi Westlands

5.0 star property
VIP Access

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Photo gallery for Hyatt Place Nairobi Westlands

Exterior
Creator video - submitted by Tootsie's
Exterior
City view from property
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
10 Lower Kabete Rd, Nairobi, Nairobi County, 43114
  • Place, Sarit Centre
    ‪1 min walk‬
  • Place, Westgate Shopping Mall
    ‪3 min walk‬
  • Place, Nairobi Education Centre - Animal Orphanage
    ‪5 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, 1 Bedroom (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Forest)

55-inch TV with cable channels

Deluxe Room, 1 King Bed (Forest)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds

Shower, towels

Deluxe Room, Multiple Beds

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Minibar, laptop workspace, soundproofing, iron/ironing board

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Shower, towels

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby
Novotel Nairobi Westlands
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, 119 reviews
The price is €140
includes taxes & fees
7 Feb - 8 Feb
Novotel Nairobi Westlands

About this property

Hyatt Place Nairobi Westlands

Suburban hotel with 2 restaurants and bars/lounges
Along with 2 restaurants, this hotel has 2 bars/lounges and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and a seasonal outdoor pool.
Hyatt Place Nairobi Westlands offers 168 air-conditioned accommodations with minibars and complimentary bottles of water. This accommodation offers separate sitting areas and includes desk chairs. A pillow menu is available. Premium cable televisions are provided.

Bathrooms include a shower. This Nairobi hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
During your stay at Hyatt Place Nairobi Westlands, you're just a quick walk from Sarit Centre. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym
  • 13 minutes by car from Nairobi National Park and 13 minutes from Thika Road Mall
  • Pets welcome for a fee
Hyatt Place Nairobi Westlands offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, along with a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 4 meeting rooms, and coworking spaces. Event space at this hotel measures 3703 square feet (344 square metres) and includes a conference centre. A terrace, multilingual staff, and concierge services are also featured at the luxury Hyatt Place Nairobi Westlands. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Hyatt Place Nairobi Westlands has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (3,703 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Lift (173 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (76 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Maximum 2 (weight limit: 165 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hyatt House Nairobi
Hyatt Place Nairobi
Hyatt House Nairobi Westlands
Hyatt Place Nairobi Westlands Hotel
Hyatt Place Nairobi Westlands Nairobi
Hyatt Place Nairobi Westlands Hotel Nairobi

Hyatt Place Nairobi Westlands Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 65 out of 71 reviews
Rating 8 - Good. 4 out of 71 reviews
Rating 6 - Okay. 0 out of 71 reviews
Rating 4 - Poor. 0 out of 71 reviews
Rating 2 - Terrible. 2 out of 71 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Great staff. Quick check in Comfortable room Good location near Sarit Center
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Stayed 2 nights in Oct 2025

10/10 Excellent

Henry

Stayed 4 nights in Oct 2025

10/10 Excellent

Dave

Stayed 4 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness
My stay at the hotel was very successful. The only problem was the inability to receive an invoice, which I learned about shortly after arrival.
Stayed 11 nights in Sep 2025

10/10 Excellent

Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Excellent Hotel spacious rooms and directly oppisite Sarit shopping centre
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel. Breakfast was amazing. One day my safari left before breakfast so the hotel made me a breakfast to go! I would definitely stay at Hyatt Place again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and comfortable room Very clean and comfortable Staff were all very helpful and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Freida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel .
Stayed 1 night in Aug 2025

10/10 Excellent

Rajan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, best service, best breakfast, great location and the most lovely staff. Thank you so much for having us
Stayed 6 nights in Sep 2025

10/10 Excellent

Maphuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great facilities, especially the gym
Stayed 2 nights in Sep 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good
Stayed 3 nights in Sep 2025

10/10 Excellent

DANIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

JITENDRAKUMAR, Lilongwe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly and professional staff everywhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Abhijeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and friendly staff
Stayed 1 night in Aug 2025

2/10 Terrible

HARSH, kisumu

Liked: Cleanliness, staff & service, property conditions & facilities
Hello, room was not ready until 630 PM and check in was 2PM. We were still not given the room we paid for.
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with spacious and comfortable rooms. Staff were very friendly and ready to assist.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Nina, London

Travelled with family
Liked: Cleanliness
Great place to stay in westlands
Stayed 2 nights in Jun 2025

10/10 Excellent

Pierre

Stayed 3 nights in Jun 2025