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Hyatt Regency Nairobi Westlands

5.0 star property

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Photo gallery for Hyatt Regency Nairobi Westlands

Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Creator video - submitted by Tootsie's
Lobby
Daily buffet breakfast (USD 30 per person)
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
38 MUTHITHI ROAD, WESTLANDS, Nairobi, 00800
  • Place, University of Nairobi
    ‪12 min walk‬
  • Place, Nairobi National Museum
    ‪12 min walk‬
  • Place, Sarit Centre
    ‪13 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Basic Apartment (Studio)

Basic Apartment (Studio) | Premium bedding, down duvets, in-room safe, desk

Basic Apartment (Studio)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment (Studio)

Deluxe Apartment (Studio) | Premium bedding, down duvets, in-room safe, desk

Deluxe Apartment (Studio)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Basic Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Shower, rainfall showerhead, free toiletries, hair dryer

Deluxe Room, 1 King Bed

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down duvets, in-room safe, desk

Executive Suite

  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchenette | Mini-fridge, electric kettle, eco-friendly cleaning products

Apartment, 1 Bedroom

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Access)

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed (Club Access)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club Access)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed (Club Access)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Club Access)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Single Beds (Club Access)

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, down duvets, in-room safe, desk

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

2 Twin Beds with Club Access

  • Sleeps 2

2 Twin Beds Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 3

Deluxe King Room-Club Access

  • Sleeps 3

Deluxe King Room-Accessible

  • Sleeps 3

View all photos for King Room

Premium bedding, down duvets, in-room safe, desk

King Room

  • Sleeps 2

King Room-Club Access

  • Sleeps 2

Similar properties

Lobby
Novotel Nairobi Westlands
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, 115 reviews
The price is €138
includes taxes & fees
23 Jan - 24 Jan
Novotel Nairobi Westlands

About this property

Hyatt Regency Nairobi Westlands

Luxury hotel with 24-hour health club and sauna
This hotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Change of towels is available on request
Hyatt Regency Nairobi Westlands offers 219 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. 65-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hyatt Regency Nairobi Westlands, you'll be within walking distance of Sarit Centre. Free WiFi in public areas, free self-parking and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 13 minutes by car from Nairobi National Park and 13 minutes from Thika Road Mall
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Regency Nairobi Westlands offers its guests an outdoor pool, a 24-hour health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

9 meeting rooms and limo/town car service are available. Event space at this hotel measures 6135 square feet (570 square metres) and includes conference space. The luxury Hyatt Regency Nairobi Westlands also features coffee/tea in common area, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
E.A.T. – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
District 6 – This sports bar only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Atrium – On-site delicatessen. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • District 6
  • E.A.T.
  • The Atrium

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,135 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per pet (varies based on length of stay)
  • Weight limit: 44 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 per person
  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property uses solar energy, plus eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
Property Registration Number 99221531
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Regency Nairobi Westlands Hotel
Hyatt Regency Nairobi Westlands NAIROBI
Hyatt Regency Nairobi Westlands Hotel NAIROBI

Hyatt Regency Nairobi Westlands Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 78 reviews
Rating 8 - Good. 7 out of 78 reviews
Rating 6 - Okay. 0 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 4 out of 78 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Melanie, San Tan Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, love the gym and food
Stayed 1 night in Oct 2025

10/10 Excellent

Sylvia

Clean room and staff is pleasant
Stayed 3 nights in Oct 2025

10/10 Excellent

AZAD, DOHA

Stayed 4 nights in Oct 2025

8/10 Good

Qiao

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some issues with our washroom during our stay. The staff were very helpful and friendly, especially Pauline who helped us dealing with our washroom problem. She also gave me some great recommendations when I asked for spa service near the hotel.
Stayed 1 night in Sep 2025

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. Clean with all the necessary conveniences. Staff were friendly and helpful. The only issue I had was the bathroom sink didn't work well. And it was a room with no window to see outside.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gobinath

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with staff always with a smile and ever willing to help. One of the best hotels I’ve stayed in.
Stayed 4 nights in Sep 2025

2/10 Terrible

maruja

Stayed 2 nights in Sep 2025

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and helpful. The rooms were spacious and very clean. There are some restaurants close by that are walkable, but should be cautious. The breakfast buffet is ok and a bit pricey.
Stayed 7 nights in Sep 2025

10/10 Excellent

James, calabasas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all super friendly and helpful. The breakfast buffet was bountiful allowing me to try many traditional Kenyan dishes.
Stayed 1 night in Sep 2025

2/10 Terrible

LIAQAT

Disliked: Cleanliness, staff & service
Stayed 17 nights in Aug 2025

10/10 Excellent

Donna

Stayed 1 night in Sep 2025

10/10 Excellent

EUN SEOK

Stayed 6 nights in Aug 2025

10/10 Excellent

Adnan, Holland

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, adjacent small mall few shops and couple restaurants. not walkable at night.
Stayed 4 nights in Aug 2025

10/10 Excellent

Wendy, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Carmen

Travelled with family
Disliked: Cleanliness
While the cleanliness of the two bedroom apartment we occupied (rm1424) was awful- stains on pillows and sofa, brown water coming out of bath taps, foul odor from one of the bathrooms-I was pleasantly surprised at how clean the spa facilities were.
Stayed 1 night in Aug 2025

10/10 Excellent

qaasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good until you walk outside
Stayed 2 nights in Aug 2025

4/10 Poor

Gagandeep

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Anil Kumar

Stayed 2 nights in Aug 2025

10/10 Excellent

Chisha

Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Jul 2025

10/10 Excellent

Avery

Stayed 1 night in Aug 2025

10/10 Excellent

Navinjai, Fremont

Excellent food and room service
Stayed 3 nights in Aug 2025

10/10 Excellent

Tarek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

HISASHI, Nairobi

10/10 Excellent

HISASHI, Nairobi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like very kind and friendly staff in this hotel.
Stayed 1 night in Jul 2025