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Aparthotel

Karen Plains Hotel

5.0 star property
VIP Access

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Photo gallery for Karen Plains Hotel

Exterior
Property video
Restaurant
Balcony
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Spa
  • Gym

Explore the area

View in a map
Karen Plains Rd, Nairobi, Nairobi County, 00100
  • Place, Karen Country Club
    ‪20 min walk‬
  • Place, The Karen Hospital
    ‪2 min drive‬
  • Place, The Hub Karen
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, Balcony

  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Bedrooms, Vision Accessible, Annex Building

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, Multiple Bedrooms, Vision Accessible, Annex Building

  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Double Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Apartment

  • Hill view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Royal Room

  • Hill view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Basic Double Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Double Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Exclusive Double Room

  • Hill view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Double Room

  • Hill view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Double Room

  • Hill view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Karen Plains Hotel

This aparthotel features a full-service spa, a health club and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and a business centre. Each apartment features thoughtful touches, such as a pillow menu and bathrobes, along with free WiFi and a flat-screen TV with cable channels. Comforts include a memory foam bed and Egyptian cotton sheets, and guests will also find conveniences, such as a dining area and a sitting area.
Karen Plains Hotel offers 70 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and complimentary bathrobes. This individually decorated and furnished accommodation has separate dining areas and includes day beds and dining tables. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Nairobi aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include offices and desks. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages and body wraps. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Karen Plains Hotel, you'll be within walking distance of Karen Country Club. Features include free WiFi in public areas and free self-parking, plus a full-service spa. Built in 2010, this luxury aparthotel has 70 apartments over 5 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment offers free WiFi and a memory foam bed.
  • Each apartment offers a memory foam bed, a dining area and a sitting area
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • English breakfast served daily for a fee
  • Treat yourself to manicures and pedicures, deep-tissue massages or body wraps at the spa
  • Amenities include a 24-hour business centre, 10 meeting rooms and a conference centre
  • On-site recreation includes a gym and fitness classes
  • 10 minutes by car from Nairobi National Park and 15 minutes from Yaya Centre
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Karen Plains Hotel offers its guests a full-service spa and a health club. There's a snack bar/deli on site. Business amenities include a 24-hour business centre, 10 meeting rooms, and coworking spaces.

WiFi is free in public spaces. Event space at this aparthotel measures 753 square feet (70 square metres) and includes a conference centre. The luxury Karen Plains Hotel also features a vending machine, laundry facilities, and discounted use of a nearby fitness facility. You'll have access to the health club at a partner property. Free self parking is available. A complete renovation of Karen Plains Hotel was completed in January 2025.

Smoking is allowed in designated areas at this 5-star Nairobi aparthotel.

For a fee, guests can enjoy a English breakfast daily from 9:00 AM to noon.

Property amenities

Pool/Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Manicures/pedicures
  • Sports massages
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

Dining

  • Daily English breakfast available 9:00 AM to noon for a fee: USD 10 for adults and USD 5 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Art gallery
  • Netflix
  • Streaming services

Laundry

  • Laundry facilities

Work spaces

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (753 square foot of space)
  • Coworking space
  • Laptop workspace
  • Office

Comfort

  • Portable fan

Pets

  • Pet friendly
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Area rug in room
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • High-pile carpet in room
  • In-room accessibility
  • Lever door handles
  • Lift (71 centimetre wide door)
  • Phone accessibility kit
  • Portable hoist available
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Local maps
  • Restaurant dining guides
  • Vending machine

Location highlights

  • In the suburbs

Things to do

  • Designer stores
  • Fitness classes
  • Gym
  • Health club
  • Shopping centre
  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 70 units
  • Access via exterior corridors
  • Built in 2010
  • Connecting units available
  • Gated community
  • Individual decor
  • Individual furnishings
  • Renovated - January 2025
  • Soundproofing

Policies

Check-in

Check-in start time: midnight; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 20 per cent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Strip any used beds and gather used towels
Remove personal items and remove leftover food and drinks
Turn off the lights, lock the doors and return the keys

Access methods

Staffed front desk, key retrieval

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by PayPal and is due within 48 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Credit card charges are subject to a surcharge of 20 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

karen plains hotel Nairobi
karen plains hotel Aparthotel
karen plains hotel Aparthotel Nairobi

Karen Plains Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.6/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ewart

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and comfortable. The staff, excellent. Thanks very much to Sharon, Sheila and Hellen for taking extra steps to ensure guests are comfortable. Wonderful job.
Stayed 11 nights in Jan 2026

6/10 Okay

euphrase, Goodyear

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent services but lack of mosquito nets made sleeping impossible- terrible bites and exhaustion.
Stayed 1 night in Jan 2026

10/10 Excellent

euphrase, Goodyear

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Hussain

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The stay was very comfortable
Stayed 7 nights in Jan 2026

10/10 Excellent

KELVIN

Stayed 2 nights in Dec 2025

8/10 Good

Pelagia

Business traveller
Liked: Cleanliness, amenities
The rooms are spacious. Really loved my stay there. Its opposite to a shopping mall which is a great advantage. The staff were absolutely amazing. Especially Sheila. She was outstanding. Very professional and helpfull. The only downfall was the water wwas cold on some days.
Stayed 5 nights in Sep 2025

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Jan 2026

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, room comfort
Very nice staff, nice hotel, very clean. I stayed her for 1 month. Will definitely come back.
Stayed 3 nights in Jan 2026

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, room comfort
Mall and grocery store within walking distance
Stayed 2 nights in Dec 2025