Along with a bar/lounge, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe.
Hotel Eden offers 40 accommodations with a safe and a hairdryer. This Naples hotel provides complimentary wireless Internet access. Bathrooms include a shower, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hotel Eden. During your stay, you're just a quick walk from Piazza Giuseppe Garibaldi. Enjoy features like free WiFi in public areas, plus a bar and concierge services.
Free WiFi
Enjoy drinks at the bar/lounge
Services include a concierge and luggage storage
12 minutes by foot from Spaccanapoli and a 4-minute drive from Molo Beverello Port
Hotel Eden offers its guests concierge services, a front desk safe, and a lift. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
This 3-star Naples hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Offsite parking available (EUR 20 per day)
Food and drink
A bar/lounge
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
More
Desk
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 3 years old or younger stays free when using existing bedding.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: EUR 20 per day
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1YFJGTBQ5
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Eden Naples
Hotel Eden Naples
Hotel Eden Hotel
Hotel Eden Naples
Hotel Eden Hotel Naples
Hotel Eden Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 126 out of 553 reviews
10 - Excellent
126
Rating 8 - Good. 185 out of 553 reviews
8 - Good
185
Rating 6 - Okay. 127 out of 553 reviews
6 - Okay
127
Rating 4 - Poor. 56 out of 553 reviews
4 - Poor
56
Rating 2 - Terrible. 59 out of 553 reviews
2 - Terrible
59
7.4/10
Cleanliness
7.4/10
Staff & service
6.2/10
Amenities
6.6/10
Property conditions & facilities
Reviews
8/10 Good
Graham
19 Jan 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was well situated, only 100m from the main train station. Very easy to find on the main road only 30m after McDonalds. The hotel is dated, but was very clean during my stay. The room was large, with a high ceiling and was very adequate for a one night stay. If you need to stay nearby the train station, this hotel is perfect.
Very dated hotel. There was only one towel for two people. The television and aircon didn’t work.
Smelled like cigarettes all over the place.
Avoid if possible.
The deadly sewer smell would be enough to disqualify them or have them shut down in an honest city. But, let us add the tv, safe and refrigerator didnt work. I gave them all day to attend to any. They did not. I left after night one. The room had no heat either and the noise was ever present and ear splitting. You wont sleep. I asked to change rooms 4x. They had many. They would not unless i paid 20e extra for a room that was vacant. I stayed here the year before. They did not remember or respect. It was ok then. I was going to book here again before this treatment. Not now. They are great business people. Not.
Nikolas
Stayed 2 nights in Nov 2025
6/10 Okay
Vincent
10 Nov 2025
Liked: Cleanliness
Disliked: Amenities
First of all, no amenities whatsoever. Mini fridge didn’t work. Heat didn’t work. Was never able to turn on heat rack in bathroom. Apparently Italians like their drinks and typically cold products that tend to be refrigerated warm and their living quarters cold. Staff very unfriendly and was warned at check in that this hotel was for sleeping only. In the ghetto section near the train station which was the only convenience since there was a McDonalds there. Go some place else if you want a hotel that is more than for sleeping.
Vincent
Stayed 2 nights in Nov 2025
10/10 Excellent
Michael
5 Nov 2025
Liked: Cleanliness, staff & service, amenities
Always a great stay. Great room, good staff, and excellent location
Michael
Stayed 5 nights in Oct 2025
6/10 Okay
Chris
3 Nov 2025
Chris
Stayed 2 nights in Oct 2025
8/10 Good
Declan
27 Oct 2025
Liked: Cleanliness
Located about 5 minute walk from main railway station,very convenient for use of public transport. Room was cleaned every day.
It is a trade off - you stay very near the train station for quick arrival and departure (if you are visiting only a day or two), but you have to walk or bicycle to the more interesting neighborhoods. And the price is very affordable, but I wouldn't want to stay more than a night or two at the hotel.
Worth it if you’re briefly checking out Napoli.
The wood making part of the door frame fell off when touched. The was no plug for either the wash hand basin or the bath, and there was nothing to hold the shower head on to the wall. There was a folder for information about the hotel that was unnecessary, as it was empty! The street outside hand a lot of rubbish lying around as well as several people who were sleeping rough. These things made it less than attractive.
Brian
Stayed 2 nights in Oct 2025
8/10 Good
Nigel
14 Oct 2025
Liked: Cleanliness, staff & service
Close to piazza garibaldi and station.Pillows a bit hard but bed good.Check in good with a real person there! Love it.
I booked a week’s stay in the hotel, whilst the room was cleaned every day the bed was not changed. Air conditioning was really good considering the room was very dated and needs a coat of paint.
No kettle to make yourself a cup of tea, no cups/glasses to drink from, not even a cup in the bathroom to rinse your mouth after cleaning your teeth. Not enough hangers and no iron.
The area the hotel was situated in wasn’t very nice lots of homelessness and alcoholics, lots of rubbish around the streets wheelie bins flowing and not emptied. Was a bit scary coming home after a night out. Hotel was very close to the train and bus station which was very good and we made use of every day.
The advert for this hotel is out of date as pictures are not realistic. Some amenities are no longer there and hotel is quite shabby
Good point is near main station
Hotel just needs some updates but otherwise good location just one block to the metro station.
Kathleen Jacque
Stayed 1 night in Oct 2025
10/10 Excellent
Mariana E
Business traveller
29 Sept 2025
Liked: Cleanliness, staff & service, room comfort
Fast check in. Helpful and friendly staff.
Spacious Room.
Mariana E
Stayed 1 night in Sep 2025
8/10 Good
Joseph
27 Sept 2025
Liked: Cleanliness, staff & service, room comfort
Joseph
Stayed 5 nights in Sep 2025
6/10 Okay
Dawn
11 Sept 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is old and well overdue for refurbishment particularly the bathroom. Street outside is very busy and noisy. Staff were helpful
Dawn
Stayed 3 nights in Sep 2025
2/10 Terrible
Lisa
31 Aug 2025
Disliked: Staff & service, amenities
A/C stopped working at night , went down to the front desk and the front desk clerk yelled at me. Had a very uncomfortable night since it was too hot with no AC.
The staff were very kind and went above and beyond to help me through a personal problem that arose during my stay. I will definitely stay here on my trips back to Naples!