Best Western Franklin Inn

2.5 star property

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Photo gallery for Best Western Franklin Inn

Lobby
Business centre
Pillow-top beds, in-room safe, individually furnished, desk
Lobby
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • Place, SOAR Adventure Tower
    ‪14 min walk‬
  • Place, Broadway
    ‪20 min drive‬
  • Place, Nissan Stadium
    ‪21 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

1 Queen Bed With Shower Wifi Refrigerator Working Desk Non Smoking

  • Sleeps 2
  • Free Wi-Fi

King Room-Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Accessibility - 2 Queen Beds, Bathtub, Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Shower Only)

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Shower Only)

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Refrigerator

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Refrigerator

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Best Western Franklin Inn

Along with an outdoor pool, this hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Best Western Franklin Inn offers 132 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Franklin hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Best Western Franklin Inn gets high marks from our customers. During your stay, you'll be within walking distance of Saint Thomas Medical Partners. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 11 minutes on foot from Saint Thomas Medical Partners and a 2-minute drive from SOAR Adventure Tower
Best Western Franklin Inn offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1604 square feet (149 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Franklin Inn. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Franklin hotel.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,604 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Franklin

Best Western Franklin Inn

Franklin Best Western

Best Western Franklin Hotel Franklin

Best Western Franklin Franklin

Best Western Franklin Inn Hotel

Best Western Franklin Inn Franklin

Best Western Franklin Inn Hotel Franklin

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 746 out of 1356 reviews
Rating 8 - Good. 372 out of 1356 reviews
Rating 6 - Okay. 150 out of 1356 reviews
Rating 4 - Poor. 50 out of 1356 reviews
Rating 2 - Terrible. 38 out of 1356 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

PRESTON D

Liked: Cleanliness, property conditions & facilities
Comfy
Stayed 1 night in Feb 2026

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness
It was a good stay
Stayed 1 night in Feb 2026

10/10 Excellent

Sergio

Nice place, excelent
Stayed 5 nights in Feb 2026

6/10 Okay

Bill

Stayed 1 night in Feb 2026

10/10 Excellent

Barbara

Stayed 1 night in Feb 2026

8/10 Good

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. Check in went quickly. Breakfast was good.
Stayed 1 night in Feb 2026

8/10 Good

Jeffrey

Liked: Cleanliness, amenities
We didn’t know that the rooms weren’t inside but the doors were on the outside. Other than that all was pretty good
Stayed 1 night in Feb 2026

10/10 Excellent

Timothy

My stay was great… thanks for having me
Stayed 3 nights in Jan 2026

6/10 Okay

Allan

Travelled with group
The door was hard to secure and seemed to be not be lined up correctly. the refrigerator had a horrible smell. the room was clean just a little run down
Stayed 1 night in Feb 2026

4/10 Poor

Debbie

Stayed 1 night in Feb 2026

10/10 Excellent

Trayce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The first room we were given smelled of whatever someone had been smoking. We asked for a different room and they took care of it immediately. Our second room was very clean and odor free. We were very happy with the room and breakfast.
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Large, clean room, quiet area, great breakfast, all at very good price providing great value
Stayed 1 night in Feb 2026

2/10 Terrible

Manuela

Rooms clean
Stayed 1 night in Feb 2026

6/10 Okay

Lynette

Liked: Cleanliness
Room was clean but body wash dispenser in shower was out of soap and TV had glitchy sound and you couldn’t change the picture to full screen.
Stayed 1 night in Feb 2026

6/10 Okay

Angie

We reserved the room for 3 adults and one child. When we got there, the room only had 2 towels, no washclothes. We asked the front desk and they brought us only 2 wash clothes. The next day, after our room was cleaned, they left us only 2 towels and 2 washclothes for 4 people. Again, we had to ask for more towels and washclothes. On checkout day, checkout was 11. The cleaning people knocked on our door at 9:30. We were not ready yet. They then parked their cleaning trolley right outside our door until we left. We felt very rushed.
Stayed 2 nights in Feb 2026

4/10 Poor

Jazzmin Alika

Stayed 2 nights in Feb 2026

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities
Room was great, staff helpful, breakfast was great!
Stayed 1 night in Feb 2026

6/10 Okay

Jonathan

It’s a tired place.
Stayed 1 night in Feb 2026

8/10 Good

Gayle

Liked: Cleanliness, amenities, property conditions & facilities
Actually, everything was good Breakfast was very good compared to some other motels we stayed at on this trip!
Stayed 1 night in Feb 2026

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
Room was clean, shower was hot, everything was great.
Stayed 1 night in Feb 2026

8/10 Good

Tom

Fine
Stayed 1 night in Feb 2026

10/10 Excellent

Joe

Stayed 1 night in Feb 2026

4/10 Poor

brian

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff nice, room clean but hotel has a lot of foot traffic with guests going to and from their rooms late into the night and starting early in the morning. Very noisy, did not sleep well.
Stayed 1 night in Feb 2026

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, plenty of towels, karge screen TV. Friendly helpful staff. Near a large grocery store and several restaurants
Stayed 1 night in Feb 2026