Best Western Franklin Inn

2.5 star property

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Photo gallery for Best Western Franklin Inn

Two single beds with white linens, flat-screen TV, and a seating area.
Relax in our spacious seating area with sofas and armchairs, featuring a large coffee table and flat-screen TV.
Welcome to our reception area, featuring a central desk and comfortable seating.
Welcome to our lobby, featuring comfortable seating areas, a reception desk, and a large television screen.
Enjoy a spacious room with a desk for work and a comfortable seating area, featuring a sofa and artwork on the walls.

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪5 min drive‬
  • Carnton Plantation
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪30 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(115 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(142 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Franklin Inn

Suburban hotel with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Best Western Franklin Inn offers 132 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Best Western Franklin Inn gets high marks from our customers. During your stay, you'll be within walking distance of Saint Thomas Medical Partners. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 11 minutes on foot from Saint Thomas Medical Partners and a 2-minute drive from SOAR Adventure Tower
Best Western Franklin Inn offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Franklin Inn. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Franklin hotel.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,604 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 679 out of 1238 reviews
Rating 8 - Good. 356 out of 1238 reviews
Rating 6 - Okay. 125 out of 1238 reviews
Rating 4 - Poor. 48 out of 1238 reviews
Rating 2 - Terrible. 30 out of 1238 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Timothy, Hartford

Travelled with partner
Liked: Cleanliness, staff & service
Check in was quick, staff is very friendly. Definitely an older property. Our room appears to be updated, will be fine for our one night stay. Shower looks nice. Bed feels comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very nice
Stayed 1 night in Apr 2025

8/10 Good

janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay Had housekeeping everyday Lobby had weird smell But overall a good stY
Stayed 4 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Waffle House
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy

Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 7 nights in Apr 2025

10/10 Excellent

Janet

Travelled with family, Travelled with partner
Liked: Amenities
We spent 4 nights at this hotel and it was perfect for what we needed. Breakfast in the morning was also good. The team at this hotel were always helpful and pleasant to deal with. If your not looking for a fancy place with all the bells and whistles, then this is the place for you😊plus they keep it extremely clean 😊
Stayed 4 nights in Apr 2025

8/10 Good

Jennifer

Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities
Great price, you can tell they have made an effort to clean it and update it. I would suggest a deep smell remover to try and help with the old smell.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Margaret, Cedarburg

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Martine

Liked: Amenities
Great place to stay . Will do it again
Stayed 2 nights in Apr 2025

10/10 Excellent

Treavie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Perry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay!

Friendly staff, comfortable bed, & excellent breakfast! Rooms are very small and no desk/table. Overall, good value for the money.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth A

Liked: Cleanliness, staff & service, property conditions & facilities
Office staff was very helpful, breakfast was delicious, convenient location.
Stayed 5 nights in Apr 2025

10/10 Excellent

beth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here to visit Nashville. Very clean. Great breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, safe and accessible to shopping and dining. Do wish they had an elevator.
Stayed 3 nights in Mar 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean room. No elevator, but the stairs were easy.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Good price

Very friendly staff rooms clean bed good all in all very satisfied
Stayed 1 night in Apr 2025

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one quick night on our way to our final destination. Looks a little shabby from the outside and breakfast wasn’t appealing so we didn’t eat there. But inside room was clean and comfortable.
Stayed 1 night in Mar 2025