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Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG

Exterior
Exterior
Lobby sitting area
Property amenity
A modern lobby with a hexagonal wall design, seating area with sofas and chairs, a reception desk, and a blue accent wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
301 CLAY STREET, Nashville, TN, 37208
  • Place, Cumberland River
    ‪18 min walk‬
  • Place, Bicentennial Capitol Mall State Park
    ‪2 min drive‬
  • Place, First Horizon Park
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(31 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Additional Living Area)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed (Additional Living Area)

9.8 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(89 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Hair dryer, towels, soap, shampoo

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds (Extra Floor Space)

9.2 out of 10
Wonderful
(32 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds (Additional Living Area)

8.8 out of 10
Excellent
(29 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Hair dryer, towels, soap, shampoo

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Additional Living Area)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 Bedroom (Additional Living Area)

10.0 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Hair dryer, towels, soap, shampoo

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 Bedroom, Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG

This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG offers 110 air-conditioned accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Bicentennial Capitol Mall State Park. You'll find features such as free WiFi in public areas, plus an outdoor pool and a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute drive from Broadway and a few minutes from Ryman Auditorium
Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 702 square feet (65 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG. For a fee, parking is available.

This Nashville hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 702 square feet of conference space

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 April and close on 30 November.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Nashville Metrocenter Downtown
Holiday Inn Express Suites Nashville Metrocenter Downtown by IHG

Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 48 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tamika

Travelled with family
Me and my son had a great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Romario

Stayed 1 night in Jan 2026

10/10 Excellent

Romario

Stayed 3 nights in Jan 2026

10/10 Excellent

Janiah

Stayed 1 night in Oct 2025

10/10 Excellent

Lester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was spotless with nice amenities and the staff was amazing. The breakfast crew are always warm and friendly and the pancake lady makes the best pancakes and has the best song to go with them! I look forward to staying here again on my next trip to the area. Having security on the property at nighttime was also a huge perk bc it made me and my family feel safe and secure.
Stayed 1 night in Jan 2026

2/10 Terrible

Cortez

Travelled with family
Disliked: Staff & service, amenities
The staff……. I informed them that I was enroute to Nashville from Atlanta when we had an accident on the highway which required me to go to the hospital with my daughter and the manager wouldn’t let me out of the reservation and I had to pay a one night fee for a room I didn’t use….. I will not be staying there again and I use your hotel all the time.
Stayed 2 nights in Jan 2026

2/10 Terrible

Jen

Stayed 6 nights in Dec 2025

10/10 Excellent

Markus

Stayed 2 nights in Jan 2026

10/10 Excellent

Clarissa

Stayed 3 nights in Jan 2026

8/10 Good

Mendy

Business traveller
Liked: Cleanliness, property conditions & facilities
The room was super clean
Stayed 5 nights in Jan 2026

10/10 Excellent

Jeremiah

Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

6/10 Okay

caitlyn

Stayed 1 night in Jan 2026

10/10 Excellent

Eunia

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff were exceptional!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Adrienne

Stayed 3 nights in Dec 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, the young lady that checked us in was very pleasent to deal with. The rest of the staff were wonderful to interact with. Very highly recomendable place to stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Excellent in everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Marcus

Stayed 1 night in Jan 2026

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby & outside area could be a little cleaner but overall room was clean & good experience
Stayed 1 night in Dec 2025

6/10 Okay

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All went well until I got up in the morning and I had no hot water. And the coffee maker did not work. They offered to let me go to another room to shower, however, I just decided to go to my next destination to shower. What is usually a great place to stay, I was disappointed about the hot water.
Stayed 1 night in Dec 2025

10/10 Excellent

omar

Stayed 1 night in Dec 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front Desk Staff was friendly and professional. Lobby and Room were clean. Lobby smelled wonderfully clean.
Stayed 1 night in Dec 2025

10/10 Excellent

ylva grace

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Barbara

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Omg!We had a wonderful stay at this hotel. Everything was spotless, and the location couldn’t have been better—close to everything we needed. The staff was incredibly friendly, and the ladies who worked the breakfast area were truly top‑tier. Their kindness and attention made our mornings feel extra special. We will definitely stay here again the next time we come back to Nashville.
Stayed 2 nights in Dec 2025

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