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Ilusion Hotel

3.0 star property

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Photo gallery for Ilusion Hotel

Outdoor pool
A bedroom with a tufted headboard, two bedside tables, and a large window with a view of buildings.
View from property
A modern elevator with metallic doors and a control panel, located in a hallway with a tiled floor and yellow walls.
A logo with a concentric pattern and the text "ILUSION HOTEL" along with "Ponta Negra, Natal".

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
AV. Praia de Pirangi, 2182, Natal, RN, 59092300
  • Place, Craft Fair of Ponta Negra
    ‪12 min walk‬
  • Place, Morro do Careca
    ‪15 min walk‬
  • Place, Ponta Negra Beach
    ‪2 min drive‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Suite, 1 Queen Bed with Sofa bed, Sea View

A hotel room with a large bed, two bedside tables, and a window with a city view.

Deluxe Suite, 1 Queen Bed with Sofa bed, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Queen Beds, Accessible, Sea View

A hotel room with a large bed, two bedside tables, and a window with a city view.

Deluxe Suite, 2 Queen Beds, Accessible, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Queen Bed, Sea View

A bedroom with a tufted headboard, two bedside tables, and a large window with a view of buildings.

Presidential Suite, 1 Queen Bed, Sea View

  • Sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Queen Beds, Sea View

A hotel room with a large bed, two bedside tables, and a window with a city view.

Deluxe Suite, 2 Queen Beds, Sea View

8.0 out of 10
Very good
(7 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Single Beds, Accessible, Sea View

A bedroom with a tufted headboard, two bedside tables, and a large window with a view of buildings.

Deluxe Suite, 2 Single Beds, Accessible, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Queen Bed with Sofa bed, Balcony, Sea View (Casal)

A hotel room with a large bed, two bedside tables, and a window with a city view.

Executive Suite, 1 Queen Bed with Sofa bed, Balcony, Sea View (Casal)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Queen Beds, Balcony, Sea View

A hotel room with a large bed, two bedside tables, and a window with a city view.

Deluxe Suite, 2 Queen Beds, Balcony, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Ilusion Hotel

Along with an outdoor pool, this smoke-free hotel has a children's pool and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided.
Ilusion Hotel offers 121 accommodations with air conditioning. 32-inch Smart televisions come with cable channels. This Natal hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.
During your stay at Ilusion Hotel, you're just a quick walk from Artesanato Shopping Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a lift
  • Within a 10-minute walk of Artesanato Shopping Mall and Nordestão - Rota do Sol
  • Pets welcome free of charge
Ilusion Hotel offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Free breakfast is served daily. Free self parking is available.

This 3-star Natal hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Ilusion
Ilusion Hotel Hotel
Ilusion Hotel Natal
Ilusion Hotel Hotel Natal
Hotel Ilusion Ponta Negra
Hotel Ilusion (Soft Opening)

Ilusion Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 87 out of 177 reviews
Rating 8 - Good. 47 out of 177 reviews
Rating 6 - Okay. 25 out of 177 reviews
Rating 4 - Poor. 10 out of 177 reviews
Rating 2 - Terrible. 8 out of 177 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Ana P

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel não fornece nenhum tipo de cobertor, nem uma colcha fina, apenas lençol, o que atrapalhou muito o conforto térmico para dormir, já que com o ar condicionado ligado ficava muito frio e com o ar desligado muito abafado. Além disso o isolamento acústico do prédio é bem ruim e tinha um pagode num bar proximo que ficou até 1h da manhã. Atendimento dos funcionários ok.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Thiago Fernandes Teixeira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente custo benefício, ambiente amplo e limpo, apenas de eu achar que precisa de uma limpeza no ar-condicionado, confortável, pelo preço é maravilhoso, porém fiquei no quarto 501 e o barulho da avenida(carros e motos) muito alto, como tenho certa dificuldade para durmir, foi ruim, porém o resto da minha família dormiu de boa, o café da manhã é melhor que muito hotéis 4 e 5 estrelas por aí... Super bem localizado....
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Sim. Poderiam arranjar melhor o fluxo do atendimento para evitar o “engarrafamento” de pessoas e dinamizar o serviço. Os pratos são situados em local de difícil acesso; os talheres estão em outro local e o café também é deslocado. O restante está ok! Ampla variedade de alimentos no café da manhã.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Alan

Disliked: Staff & service
Hotel Ilusion, pelo que vi, são flats onde tem alguns moradores, e o Ilusion Hotel detém alguns quartos. Ao lado tem um boteco com som ao vivo, incomodando demais na horas de dormir. Funcionários da recepção do hotel são totalmente mal educados. Café da manhã, aparenta ser terceirizado, e não do “hotel”, as funcionárias do café são totalmente despreparadas para atender os hóspedes. O café é razoável.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tudo top
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

André

Liked: Cleanliness
O quarto precisa de manutenção, pintura, trocar cortina, colocar um espelho, trocar o travesseiro por um mais confortável, disponibilizar um edredon, toalhas velhas, colocar papeleira, ter onde pendurar as toalhas, disponibilizar um copo para beber água.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

José Fernando

Liked: Cleanliness, staff & service, amenities
A equipe e o café da manhã, são ótimos.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Thiago

Liked: Cleanliness, staff & service, amenities
Tudo muito condizente ao anúncio. Sem supresas.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Paulo R

Liked: Cleanliness, staff & service, amenities
Café da manhã e localização
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Sara Ribeiro Almeida

Liked: Cleanliness
Tv deu problema e controle TB, lobby da recepção sema e condicionado, sem condições de aguardar transporte no local, toalhas em estado deplorável. Área da piscina escura à noite e café da manhã com reposição escassa e com mau humor da funcionária volante responsável por isso. O gerente indisponível no para reclamações e soluções. Um hotel caro para o que oferece.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities
Muito bol o hotel , bela localização, cafe da manhã divino , quarto amplo e confortável e funcionários prestativos. Faria uma observação sobre o hall de entrada , muito quente e sem climatização.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamento gratuito, quarto bom, café da manhã razoável, parecer ser racionado.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Anne Steen

Liked: Cleanliness
Kom om natten og til tross for at de ikke har sen sjekk inn, så var det ingen problem.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Daniel

Disliked: Staff & service, room comfort
Acústica do hotel horrível, restaurante do lado até de madrugada com som alto incomodando a noite.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Paula

Liked: Cleanliness
Café da manhã com poucas opções salgadas, e frutas. Máquina de cartão do hotel é vinculada a construção civil, logo o CNAE não é de fins hoteleiros, assim cartões corporativos não são autorizados, o que é um transtorno para quem viaja a negócio.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roupa de cama e banho precisam ser renovados
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

francimeire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ótimo custo benefício

A localização é muito boa, o hotel limpinho, quarto amplo. Funcionários prestam um atendimento muito bom. Só sugiro a renovação das toalhas, mas também não é algo que comprometa a avaliação. Excelente custo benefício. Café da manhã também precisa de reposição de frutas. Quando cheguei já tinha acabado e não foram repostas. Indico sim!
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Nathalia

Disliked: Staff & service
O hotel detém apenas de uma máquina para passar cartão. No uso corporativo, os cartões não passam em certos segmentos (CNAE). No caso do Ilusion, é uma máquina antiga e com o CNAE de material de construção.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Diogo

Liked: Cleanliness, property conditions & facilities, room comfort

Café da manhã dos Deuses

Hotel maravilhoso, vista lateral do mar muito linda. O café da manhã que é terceirizado no térreo do hotel é INCRIVELM, perfeito, maravilhoso, melhor café que já usei na vida, em todos os sentidos, valeu a pena cada real investido...
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Senti falta de cheiro de limpeza nos quartos, lençois e travesseiros
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Ricardo Valeriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Hotel bem localizado, próximo a praia de ponta negra. Comércio variado nas redondezas. Ótimo café da manhã, equipe prestativa e cordial. Possui estacionamento interno, mas na frente existia um público na rua que era tranquila. Fica colado ao restaurante Ô Bar, que é ótimo e para quem tem criança é excelente devido as recreações da area kids. Ficamos 6 dias e por causa do nosso filho e pela qualidade do local fomos todos os dias no jantar.
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente, quarto espaçoso, tirando a zoada de um pagode na esquina foi tudo ótimo. Café da manhã excelente !!!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado , muito espaço , café da manhã perfeito, estacionamento ótimo .
Stayed 1 night in Nov 2024