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ibis Natal

3.5 star property

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Photo gallery for ibis Natal

Restaurant
Exterior
Standard Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains
Bar (on property)
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Avenida Lima e Silva 1921, Natal, RN
  • Place, Dunas Arena
    ‪3 min walk‬
  • Place, Federal University of Rio Grande do Norte
    ‪12 min walk‬
  • Place, Natal Sul Shopping Mall
    ‪14 min walk‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

ibis Natal

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Ibis Natal offers 144 accommodations with minibars and a safe. Smart televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Natal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at ibis Natal, you're just a quick walk from Dunas Arena. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Dunas Arena and Heart's Hospital - Natal
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis Natal. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Natal hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 11:00 AM.
Ibis Natal has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (BRL 25 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 53 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 78.75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 53 per person
  • Covered self-parking fee: BRL 25.00 per day
  • Pet fee: BRL 78.75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Natal Arena Das Dunas Apartment
ibis Das Dunas Apartment
ibis Das Dunas
ibis Natal
ibis Natal Hotel
ibis Natal Natal
ibis Natal Hotel Natal

ibis Natal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 381 out of 631 reviews
Rating 8 - Good. 165 out of 631 reviews
Rating 6 - Okay. 56 out of 631 reviews
Rating 4 - Poor. 16 out of 631 reviews
Rating 2 - Terrible. 13 out of 631 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Solange

Liked: Cleanliness, amenities, property conditions & facilities
Very good location!
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Amenities
The guy who checked us in, after midnight was super friendly. It was nice to see that kind of energy at that time of night. Unfortunately, we didn’t have hot water in the shower and our door wouldn’t close properly from the outside. The free breakfast buffet was ok, the young man who made us omelettes was very friendly and did a good job.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good if in a budget

Good budget hotel, not in the safest area, but good for a quick overnight.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk staff a bit grumpy, but the hotel is good
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Rafaela

Normal
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Solange

Disliked: Amenities
Rooms are to dirty, dirty walls, mold in the bathroom. The food is horrible. Stuff doesn’t help a lot. Never pay attention what you need it. Construction in the middle of the day.
Stayed 4 nights in May 2024
Verified

4/10 Poor

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place is ok, main issue is to stay for 3 full days without internet! I had meetings to attend and was required to find a cafe nearby with internet. The explaination was some throubleshootings during these days and internet should return to normal, that didnt happen during the stay. Another explaination that the internet was unstable and should return soon. Anyway, I would refrain to stay again if requires internet access.
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Guilherme

Liked: Staff & service
Disliked: Property conditions & facilities
Falta manutenção. Apartamentos antigos, com problema na iluminação, paredes descascando, toalhas rasgadas. A localização é boa, equipe simpática, café da manhã gostoso, mas a infraestrutura não está legal.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

maria alicia

Liked: Staff & service
Restaurante
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Maria da Conceição

Liked: Cleanliness
Disliked: Amenities
A cama individual disponibilizada era uma poltrona reversível e nada confortável. Isso deveria ter sido informado no momento da reserva, assim como o pagamento do estacionamento. O cliente no momento da reserva entende que está incluso na diária, o uso da garagem, assim como em outros hóteis. IMPORTANTE reforçar com a "RECEPÇÃO", a cordialidade no atendimento aos hóspedes. A qualidade da internet no quarto é péssima, e a tv apesar de ser smart tv não acessava internet
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Fabiano Marcelo

Liked: Cleanliness, staff & service, amenities
Excelente custo x beneficio. Localização e estacionamento favoráveis.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities
Quarto e café da manhã.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lígia

Liked: Cleanliness, staff & service, amenities
Maravilhosa.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Virgilio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
O atendente da madrugada nem citou ter estacionamento.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MedPrime Produtos Médicos

Liked: Cleanliness, staff & service, amenities
Comodidade
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Thais

Disliked: Staff & service, amenities
Quarto muito barulhento. Fica a menos de 3m de uma rodovia super movimentada. Equipe da recepção poderia pelo menos ter nos acomodado do outro lado do corredor; um pouco menos barulhento. Limpeza geral do quarto e banheiro precários; paredes sujas. Cortinas rasgadas.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diego Felipe

Liked: Cleanliness, staff & service, amenities
Hotel excelente, todos os funcionários muito bem solicitos e educados, nao tem piscina mas tem toda a infraestrutura que um hotel de ponta oferece a seus hóspedes, recomendoa todos!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, amenities
Gostamos do Ibis pois sempre sabemos o que vamos encontrar. Serviço atencioso, limpeza e comodidade com preço justo e sem excessos que não damos muita importância e por isso não queremos pagar. Foi a primeira vez que percebi o serviço de bar 24 horas, cardápio enxutíssimo mas suficiente para nos deixar satisfeitos principalmente porque fizemos o check in as 03:00.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpo, com bom atendimento. Café da manhã razoável.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Atendimento
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Isabela

Disliked: Staff & service, amenities
O café da manhã oferecido foi, sem exagero, o pior que já experimentei na região Nordeste. Às 9h30 — portanto ainda dentro do horário de funcionamento — não havia mais suco, ovos nem pão de queijo. O pão disponível estava duro, havia pouca variedade de frutas e, sobretudo, não existia reposição adequada dos itens. O principal problema não é apenas a qualidade, mas a falta de organização e de reposição. Se o café da manhã é anunciado até as 10h, é obrigação do estabelecimento garantir que todos os hóspedes sejam devidamente atendidos até esse horário, e não apenas os que chegam mais cedo. Solicito providências para correção dessa falha, a fim de evitar que outros hóspedes passem pela mesma experiência frustrante, incompatível com o padrão esperado do hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kjetil

Liked: Cleanliness, staff & service, amenities
Ryddig, fint, hyggelig betjening
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Leandro Augusto Alves da

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia maravilhosa, atendimento ótimo e a localização perfeita para o Evento que a minha família foi.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Rodrigo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel muito velho, roupas de banho sujas, cama desconfortável, estava sem água quente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nilma

Liked: Cleanliness, staff & service, amenities
Quarto limpo e confortável. Equipe atenciosa e prestativa.
Stayed 5 nights in Dec 2025