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SHEUEN PATAGONIA

2.5 star property

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Bar (on property)
Exclusive Apartment | Soundproofing, free WiFi, bed sheets
Reception
Superior Room | Soundproofing, free WiFi, bed sheets
Exclusive Apartment | Living area | 42-inch flat-screen TV with cable channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
847 Blanco Encalada, Natales, Magallanes y la Antártica Chilena
  • History Museum
    ‪13 min walk‬
  • Puerto Natales Casino
    ‪14 min walk‬
  • Costanera
    ‪17 min walk‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Superior Room | Soundproofing, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Soundproofing, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Soundproofing, free WiFi, bed sheets

Superior Room

  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Exclusive Apartment

Exclusive Apartment | Living area | 42-inch flat-screen TV with cable channels, TV

Exclusive Apartment

  • City view
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for Superior Room

Superior Room | Soundproofing, free WiFi, bed sheets

Superior Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior detail

Pristine Patagonia Hotel

  • Breakfast included
  • Free WiFi
  • Soundproof rooms
4.7 out of 5, Exceptional, (50)
The price is €66
for 1 room
1 Jun - 2 Jun
Pristine Patagonia Hotel

About this property

SHEUEN PATAGONIA

Hotel in Natales with free breakfast and coffee shop/cafe
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. Housekeeping is available on request.
SHEUEN PATAGONIA offers 13 accommodations, which are accessible via exterior corridors and feature a hairdryer. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a hydromassage showerhead. This Natales hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is provided on request.

During your stay at SHEUEN PATAGONIA, you're just a quick walk from Lago Nordenskjold. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Within a 10-minute walk of Lago Nordenskjold and Última Esperanza Fjord
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

SHEUEN PATAGONIA also features tour/ticket assistance, a garden, and a picnic area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Natales hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
SHEUEN PATAGONIA has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking (max 6 spaces per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 6:30 AM - 11:30 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

SHEUEN PATAGONIA Hotel
SHEUEN PATAGONIA Natales
SHEUEN PATAGONIA Hotel Natales

SHEUEN PATAGONIA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 29 reviews
Rating 8 - Good. 1 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 12 and it was huge! We had plenty of space to repack our suitcases. The shower was high-tech and amazing. The scrambled eggs for breakfast were cooked to order - so much better than eggs on a steam table! It was easily walkable to restaurants. The hosts were friendly and efficient.
Stayed 1 night in Feb 2025

6/10 Okay

Wonja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lil Lyle far away from bus terminal.
Stayed 1 night in Jan 2025

6/10 Okay

Wonja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The building was modern and clean but something was not use friendly. Staff was very kind and helpful though.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Property is very technology heavy, from the (small) Japanese style showers to the digital keys. Nice breakfast. Pretty walkable to nearby restaurants etc
Stayed 3 nights in Jan 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alicia and Louis take great care of you. Laundry on site. Puerto Natales feels like home.
Stayed 1 night in Dec 2024

10/10 Excellent

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, safe, and convenient to shops and restaurants. Staff was very helpful and friendly. Arranged a lunchbox and airport transfer for me. I would stay again.
Stayed 2 nights in Dec 2024

6/10 Okay

Adrián

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We would have been more dlthan delighted to stay here without an issue if this hotel was a) effectively a hotel and not a hostel, and b) the blinds in the rooms were actually blocking out the light from outside. Also the quality of the rooms seems fine on the surface but due to the paper thin walls you can hear absolutely everything around you. In my opinion this please is not worth what they charge for.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Jose, Medley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was very friendly and hospitable. Property was very well kept and very clean. Included breakfast was excellent. Highly recommended!
Stayed 1 night in May 2024

10/10 Excellent

Carlo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SHEUEN staff was very accommodating to our needs and requests. They were so great and took care of us. Extremely friendly people. Great free breakfast and nice and clean rooms. If I could give them an 6/5 stars I would.
Stayed 1 night in Apr 2024

10/10 Excellent

Ilana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was so clean. They let us keep our bags securely while we went to Patagonia. They gave recommendations on where to buy a hat and the breakfast was good! I would definitely stay here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Yang Thong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern property at a great value. Staff was very accommodating and was available to chat on WhatsApp. Loved the common kitchen and lounge area for standard rooms. 5-15 minute walk from everything in town.
Stayed 1 night in Dec 2023

10/10 Excellent

Jon

Travelled with group
Me and my 2 friends stayed here for a night, and it was absolutely great, would definitely stay again if in the area
Stayed 1 night in Nov 2023

10/10 Excellent

Jose C.

Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa estadia

O hotel é muito bom! O quarto é muito confortável e grande , com ótimas roupas de cama, excelente banho. Poderia ser melhor se tivesse uma vista para a paisagem do lugar.
Stayed 1 night in Jan 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

MENGYAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Daisuke

Stayed 1 night in Dec 2024

10/10 Excellent

MISAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siempre atentos

Excelente atención
Stayed 2 nights in Nov 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Pedro R L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

ILHWAN

Disliked: Staff & service, room comfort
This hotel is a little far from the center of the city. The room condition is good, but very cold at night. Furthermore, they had not cleaned my room for three days. They even charge the additional towel. What's even more troubling is they lipped me off the tour fee. They recieved CLP40,000 as a brokerage fee for two people. I will never stay this hotel again!
Stayed 3 nights in Jan 2024