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The Park Hotel Ruapehu

3.0 star property

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Photo gallery for The Park Hotel Ruapehu

Reception
Aerial view
Outdoor spa tub
Restaurant
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services

Explore the area

View in a map
6 Millar Street, Tongariro National Park, National Park Village, 3948
  • Place, Fishers Track
    ‪10 min walk‬
  • Place, Marton Sash and Door Cycling Park
    ‪10 min walk‬
  • Place, Whakapapa Ski Area
    ‪17 min drive‬

Room options

View all photos for Super Family Mezzanine

Iron/ironing board, free WiFi, bed sheets

Super Family Mezzanine

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for King Room

King Room | Iron/ironing board, free WiFi, bed sheets

King Room

9.0 out of 10
Wonderful
(30 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

7.4 out of 10
Good
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Mezzanine

Iron/ironing board, free WiFi, bed sheets

Family Mezzanine

8.6 out of 10
Excellent
(26 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Queen + Single Room

Queen + Single Room | Iron/ironing board, free WiFi, bed sheets

Queen + Single Room

8.6 out of 10
Excellent
(21 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quad Mezzanine

Quad Mezzanine | Iron/ironing board, free WiFi, bed sheets

Quad Mezzanine

8.6 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Similar properties

Front of property
Mountain Heights Lodge
National Park Village
  • Hot tub
  • Spa
  • Parking included
  • Housekeeping
4.6 out of 5, Wonderful, 226 reviews
The price is €82
includes taxes & fees
13 May - 14 May
Mountain Heights Lodge

About this property

The Park Hotel Ruapehu

Along with a restaurant, this smoke-free hotel has a bar/lounge and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site.
The Park Hotel Ruapehu offers 78 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Park Hotel Ruapehu. During your stay, you'll be within walking distance of Fishers Track. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include conference space, laundry facilities and a terrace
  • On-site recreation includes 2 hot tubs -
  • Guests have great things to say about the helpful staff and the restaurant
  • 12 mi (19.3 km) from Mangatepopo Trail Head and 14 mi (22.5 km) from Whakapapa Ski Area
The Park Hotel Ruapehu offers its guests 2 hot tubs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 11 square feet (1 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at The Park Hotel Ruapehu. Free self parking is available.

This 3-star National Park Village hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
The Park Hotel Ruapehu has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: NZD 30 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 30 for adults and from NZD 15 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Park Travellers
Park Travellers Lodge
Park Hotel Ruapehu National Park Village
Park Hotel Ruapehu
Park Ruapehu National Park Village
Park Ruapehu
The Park Travellers Hotel National Village
The Park Hotel Ruapehu Hostel/Backpacker accommodation
The Park Hotel Ruapehu Hostel
The Park Hotel Ruapehu Hotel
The Park Hotel Ruapehu National Park Village
The Park Hotel Ruapehu Hotel National Park Village

The Park Hotel Ruapehu Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 358 out of 1002 reviews
Rating 8 - Good. 446 out of 1002 reviews
Rating 6 - Okay. 142 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Yes on both accounts.
Stayed 2 nights in Jan 2026

10/10 Excellent

jagdeep

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2026

8/10 Good

CJ

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel's service and atmosphere were both good, but it was inevitable that it had aged over time.
Stayed 3 nights in Jan 2026

8/10 Good

C

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lamb shank was an excellent dinner choice, according to my partner
Stayed 2 nights in Jan 2026

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities
Staff were very pleasant. We were a little disappointed with the room - fridge, kettle, cups and one teaspoon provided but no detergent or cloths to clean them. The bathroom was compact, as was the bedroom (maybe remove the 2 large chairs and replace them with something that takes less room?).
Stayed 1 night in Jan 2026

8/10 Good

James

Liked: Cleanliness
Room was small but comfortable. Cant get a better location.
Stayed 2 nights in Jan 2026

8/10 Good

Lynda

Stayed 1 night in Jan 2026

6/10 Okay

Nicolene, Lakelands

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean and well-maintained, but it could benefit from better soundproofing, as noise from guests walking above was quite noticeable. Additionally, the rooms are on the smaller side, and while the lovely windows offer nice natural light, they lack privacy since passersby can easily see inside. Installing sheer curtains could enhance privacy without sacrificing the view.
Stayed 1 night in Jan 2026

4/10 Poor

Mohammed

Stayed 1 night in Jan 2026

6/10 Okay

Ermin

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Cleanliness of the room
Stayed 1 night in Dec 2025

8/10 Good

Robert, Wellington

Travelled with family and small children
Liked: Cleanliness
It's the second time we've stayed here, 12 months apart. Everything seemed the same and was fine except for the restaurant which seemed to not be as good as it was a year ago.
Stayed 1 night in Jan 2026

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

6/10 Okay

Tan Yin

Travelled with family
Room is very small
Stayed 1 night in Dec 2025

8/10 Good

Tan Yin

Travelled with family
Room is very small
Stayed 1 night in Dec 2025

6/10 Okay

Dennis

Disliked: Property conditions & facilities
Flies everywhere and even in the rooms.
Stayed 2 nights in Dec 2025

8/10 Good

Sam

Liked: Cleanliness, amenities
Really good facilities and bar/restaurant. Rooms are pretty large. Only negative is noise from adjacent rooms.
Stayed 2 nights in Dec 2025

8/10 Good

Balthazar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good staff, good room, close to the mountain.
Stayed 1 night in Dec 2025

8/10 Good

Michael, Seattle

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great bar and lounge. Room was tidy and tight!
Stayed 2 nights in Dec 2025

8/10 Good

Kaitilin

Stayed 2 nights in Dec 2025

10/10 Excellent

Julie

Stayed 1 night in Dec 2025

10/10 Excellent

Sumit

Stayed 1 night in Dec 2025

8/10 Good

Lhizz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, excellent location, helpful staff, good size
Stayed 1 night in Dec 2025

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, Room was spacious and clean. Immense views all around and the food was amazing. Enjoyed our stay 😀
Stayed 2 nights in Dec 2025