Castle Hotel

3.0 star property

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Photo gallery for Castle Hotel

Reception
Dining
Outdoor dining
Restaurant
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
The Parade, Neath, Wales, SA11 1RB
  • Place, Gwyn Hall
    ‪2 min walk‬
  • Place, Victoria Gardens
    ‪3 min walk‬
  • Place, Neath Abbey Ruins
    ‪4 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪71 min drive‬

Room options

Single Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Classic Double Room

7.6 out of 10
Good
(10 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Classic Twin Room, 2 Single Beds

8.0 out of 10
Very good
(14 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Luxury Suite, 1 King Bed, Private Bathroom

  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Castle Hotel

A bar/lounge, a coffee shop/cafe and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk and wedding services are on-site.
Castle Hotel offers 30 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Satellite televisions are provided.

This Neath hotel provides complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Castle Hotel. During your stay, you're just a quick walk from Gwyn Hall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include 3 meeting rooms, multilingual staff and a lift
  • Steps from Gwyn Hall and 7 minutes on foot from Victoria Gardens
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Castle Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Neath hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Neath
Castle Neath
Castle Hotel Hotel
Castle Hotel Neath
Castle Hotel Hotel Neath

Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 174 out of 413 reviews
Rating 8 - Good. 134 out of 413 reviews
Rating 6 - Okay. 65 out of 413 reviews
Rating 4 - Poor. 23 out of 413 reviews
Rating 2 - Terrible. 17 out of 413 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Fantastic Hotel Fantastic Staff Perfect Room Staying again next week Am going again next week
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in, bar open until 3 for guests with great selection of beers on tap. Nice room. Good value for money hotel.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and clean comfortable room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay at this historic inn. Clean, comfortable rooms with amazing staff. Lunch and drinks at the lounge were very good. It’s a building built near the late 1600’s (as I was told) but has been well maintained and it’s in a great area of town. We’d recommend to anyone.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay staff are pleasant and helpful have stopped here on numerous occasions and will always go back
Stayed 1 night in Sep 2024
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice stay
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy check in, friendly staff, good breakfast
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, lovely food and clean rooms Would recommend
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Faultless
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful period hotel , lovely staff, great food
Stayed 1 night in Jul 2022
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Room was clean and modern. Room was cold though and took time to work out how the aircon worked. But apart from that very nice
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Melia

Liked: Cleanliness, staff & service
Would probably come back because it's in a convenient location and staff were friendly and helpful
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely short stay at this hotel room facilities good very comfortable bed neath botanical gardens are lovely food was very good at the hotel not overpriced staff very friendly nothing to mutch trouble for them I would recommend the castle hotel to anyone
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Lovely location easy check in room quiet
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Room was lovely, bed was really comfortable. Breakfast was great.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet breakfast
Stayed 1 night in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Hotel with history

A very pleasant stay. Friendly staff and good service. Continental breakfast was good though light for my taste. Loved the history of the hotel which gave it an added dimension. Would stay again. Diolch
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

B A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and Comfortable Place to Stay

Huge room - well and comfortably furnished Bathroom well equipped as was the tea/coffee facilities . Pleasant bar and breakfast (Continental only provided) was pretty good - although would benefit from more ambitions bread options rather than just sliced! Overall excellent and would recommend.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Anchor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay, nice staff, we were told brecy was till 9.30 we got there 9.10, and she finish 9.00,
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities and central location
Stayed 3 nights in Aug 2024
Verified

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, room comfort

Great location

A Grand old hotel but showing its age. Was in great location with plenty of food and drink options right outside
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Lovely stay! Great food and ambience. Breakfast quality was to high standards with friendly staff. The whole experience was great!! Bar area cosy and relaxed atmosphere.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant, comfortable and conveniently located

I've stayed at the Castle Hotel several times and it's always a pleasant experience. The staff are friendly and attentive, the rooms are comfortable and well-stocked, and the location is very convenient for the train station, the town centre and Neath Castle. Always my first choice of hotel when I'm visiting Neath.
Stayed 3 nights in Feb 2025