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Holiday Inn Express Swansea - East by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Swansea - East by IHG

Bar (on property)
Reception
Exterior
1 bedroom, desk, laptop workspace, blackout curtains
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Neath Road, Llandarcy, Neath, Wales, SA10 6GZ
  • Swansea.com Stadium
    ‪9 min drive‬
  • Swansea Marina
    ‪13 min drive‬
  • Swansea Beach
    ‪14 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast) | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds (with Free Hot Breakfast)

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room (with Free Hot Breakfast)

  • 11 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Swansea - East by IHG

Hotel in Neath with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and a TV in a common area are on-site.
Holiday Inn Express Swansea - East by IHG offers 91 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Swansea - East by IHG. During your stay, you'll be close to Neath Abbey Ruins. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a meeting room and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Neath Abbey Ruins and 6 minutes from Victoria Gardens
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Holiday Inn Express Swansea - East by IHG also features a vending machine, a front desk safe, and a television in common area. Free self parking is available.

This 3-star Neath hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Holiday Inn Express Swansea - East by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Swansea East
Holiday Inn Express Swansea East
Holiday Inn Express Llandarcy
Holiday Inn Express Swansea East Llandarcy, Wales
Holiday Inn Express Swansea West m4, Jct 43 Hotel Llandarcy
Holiday Inn Llandarcy
Holiday Inn Swansea
Llandarcy Holiday Inn
Holiday Inn Express Swansea East Hotel
Express Swansea By Ihg Neath
Holiday Inn Express Swansea East
Holiday Inn Express Swansea East by IHG
Holiday Inn Express Swansea East an IHG Hotel
Holiday Inn Express Swansea - East by IHG Hotel
Holiday Inn Express Swansea - East by IHG Neath
Holiday Inn Express Swansea - East by IHG Hotel Neath

Holiday Inn Express Swansea - East by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 556 out of 1000 reviews
Rating 8 - Good. 346 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOULD RECOMMEND

Great place. Clean and well maintained nice bfast
Stayed 1 night in Dec 2024

8/10 Good

tracey

Great location clean and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

R

Stayed 1 night in Feb 2025

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Clean well kept hotel with friendly helpful staff

Clean well-kept hotel with helpfull friendly staff. Complimentary breakfast was a bonus. The only negative was that my wife and I did not sleep particularly well as the room had a standard double and we are used to a super king. The mattress was comfortable tnough
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Feb 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tristan

Stayed 2 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Clean and convenient location. Evelator was out of order but everything else was fine
Stayed 2 nights in Feb 2025

8/10 Good

Tristan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, but parking can be tricky.

Parking can be difficult if you arrive late, despite a large car park, but it’s free, and I’ve always got a space with a little patience so can’t complain. Lift has been out of order for at least 4 months, but it’s only 2 storey so not the end of the world. Great staff, good breakfast. Clean. Quiet rooms.
Stayed 2 nights in Jan 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Joelle

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a decent stay with friendly helpful staff, including Bethan & Louise at reception / front desk other ladies & gentlemen helping me at breakfast times. Will stay again sometime.
Stayed 3 nights in Dec 2024

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless

Reception staff were all amazing. Breakfast was excellent plenty of choice. This was booked as a couple but we had 5 rooms in total with other members of the family joining us. My mum was in a wheelchair James in reception gave a super warm welcome to my mum and continued to provide an excellent experience for us throughout our 3 night stay. Rooms spotless, housekeeping excellent. The whole stay was faultless. We can 100% recommend staying here. Thank you all at the Holiday Inn Express for making our stay an excellent one.
Stayed 3 nights in Dec 2024

8/10 Good

Patricia Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
The lift was not working and our room was cold but the staff could not have done more to help us. They swiftly brought a heater and reset the thermostat.
Stayed 1 night in Dec 2024

10/10 Excellent

Wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice, room is clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with excellent service

Really good value for money in a lovely efficiently run hotel. The staff were so friendly offering excellent service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Would like to have toilet brushes in bathrooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff. Excellent from all perspectives!
Stayed 1 night in Dec 2024

10/10 Excellent

Johnny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but lift out of order

We had two single rooms. I had asked for adjoining rooms, but that didn't happen. One room was on ground floor and the other on 2nd floor. Lift wasn't working so that was difficult as person I was with has mobility problems. Apart from that, a good stay. Breakfast good. Rooms clean and comfortable beds. Harvester next door which was handy.
Stayed 1 night in Nov 2024

10/10 Excellent

A James N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Was surprised to have to pay for parking. No one on reception when we arrived and did not feel welcome. However, room and breakfast were satisfactory
Stayed 1 night in Oct 2024