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Holiday Inn Express Swansea - East by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Swansea - East by IHG

Free daily buffet breakfast
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
Neath Road, Llandarcy, Neath, Wales, SA10 6GZ
  • Place, Neath Abbey Ruins
    ‪3 min drive‬
  • Place, Gwyn Hall
    ‪4 min drive‬
  • Place, Aberdulais Falls
    ‪5 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(17 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(18 reviews)
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.8 out of 10
Exceptional
(9 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(4 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Swansea - East by IHG

Hotel in Neath with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and a TV in a common area are on-site.
Holiday Inn Express Swansea - East by IHG offers 91 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Swansea - East by IHG. During your stay, you'll be close to Neath Abbey Ruins. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a meeting room and a car charging station
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Neath Abbey Ruins and 6 minutes from Victoria Gardens
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Holiday Inn Express Swansea - East by IHG also features a vending machine, a front desk safe, and a television in common area. Free self parking is available.

This 3-star Neath hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Holiday Inn Express Swansea - East by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Swansea East
Holiday Inn Express Swansea East
Holiday Inn Express Llandarcy
Holiday Inn Express Swansea East Llandarcy, Wales
Holiday Inn Express Swansea West m4, Jct 43 Hotel Llandarcy
Holiday Inn Llandarcy
Holiday Inn Swansea
Llandarcy Holiday Inn
Holiday Inn Express Swansea East Hotel
Express Swansea By Ihg Neath
Holiday Inn Express Swansea East
Holiday Inn Express Swansea East by IHG
Holiday Inn Express Swansea East an IHG Hotel
Holiday Inn Express Swansea - East by IHG Hotel
Holiday Inn Express Swansea - East by IHG Neath
Holiday Inn Express Swansea - East by IHG Hotel Neath

Holiday Inn Express Swansea - East by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 566 out of 1005 reviews
Rating 8 - Good. 337 out of 1005 reviews
Rating 6 - Okay. 70 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Saeed

Travelled with family
Liked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are what made this stay so enjoyable. The building was clean, and the breakfast was well stocked. The room was warm, but they did provide a fan.
Stayed 1 night in Aug 2025

8/10 Good

sampath

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ignesious

Stayed 1 night in Aug 2025

6/10 Okay

Jon

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Jon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our 5th stay here while we’ve been getting our house ready. The other 4 rooms have been ok, this one (140) was terrible. It stank of bleach, the sink was half blocked, carpet was dirty, the light didn’t work and the duvet cover was dirty and ripped. Very disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent 6 night stay, convenient location for golf tournament
Stayed 6 nights in Jul 2025

10/10 Excellent

Ha Jin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and clean linen. Loved the welcome pack for our dog. A room without a carpet would feel more hygienic as carpet felt a little dated and not particularly clean. Other than that a great stay. Polite and curtious staff. Breakfast was also plentiful and a good selection on offer. We would happily stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Ed

Stayed 1 night in Jul 2025

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel that offered exactly what we needed.

Great hotel at a reasonable price. Staff were friendly and helpful. Breakfast was great, lots of options hot or cold. Sofa bed was a little on the small side for our teens to share but for one night it did the job. Room was clean and quiet. Easy drive in to Swansea the next day for our graduation event. Really pleased with our stay here.
Stayed 1 night in Jul 2025

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Jul 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Wemimo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

This is the second time we have used this hotel and we will return. The hotel is on the outskirts of Swansea but it is easy to access the city. The room and ensuite are in good condition and clean and comfy. Breakfast is included in the price and there is a reasonabe choice of food available. All the staff are extremely helpful and friendly. Shane in particular was extremely helpful i giving us information restaurants in the city
Stayed 2 nights in Jul 2025

10/10 Excellent

Jon

Always a great stay here
Stayed 3 nights in Jul 2025

8/10 Good

GJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
downside was the TV, only had a handful of channels but seems to be the case at most hotels now
Stayed 1 night in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

The room was as expected from this class of hotel. Only real issue was that the lift was not working during our stay so we had to carry our luggage up the stairs.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian, Twickenham

Liked: Cleanliness, amenities
Excellent friendly service
Stayed 1 night in Jun 2025

6/10 Okay

Alan

Business traveller
Liked: Staff & service
Functional
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect overnighter

Just what we needed for an overnight stay, before travelling home after a long day at the seaside.
Stayed 1 night in Jun 2025

8/10 Good

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025