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The Towers Hotel and Spa

3.5 star property

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Photo gallery for The Towers Hotel and Spa

Exterior
Property grounds
Indoor pool
Indoor pool
Banquet hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

View in a map
Ashleigh Terrace, Jersey Marine, Neath, Wales, SA10 6JL
  • Place, 1940s Swansea Bay
    ‪4 min drive‬
  • Place, Swansea Marina
    ‪11 min drive‬
  • Place, Three Cliffs Bay Beach
    ‪39 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Double Room (Ensuite)

Standard Double Room (Ensuite) | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room (Ensuite)

8.8 out of 10
Excellent
(6 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (Ensuite)

Superior Double Room (Ensuite) | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room (Ensuite)

9.0 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

7.0 out of 10
Good
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 4
  • 2 Large Single Beds

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About this property

The Towers Hotel and Spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
The Towers Hotel and Spa offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Neath hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at The Towers Hotel and Spa. During your stay, you'll be close to 1940s Swansea Bay. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from 1940s Swansea Bay and 6 minutes from Neath Abbey Ruins
The Towers Hotel and Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a garden are also featured at the business-friendly The Towers Hotel and Spa. Self parking is free.

This 3.5-star Neath hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.
The Towers Hotel and Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Towers Hotel Neath
Towers Neath
The Towers Hotel and Spa Hotel
The Towers Hotel and Spa Neath
The Towers Hotel and Spa Hotel Neath

The Towers Hotel and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 123 out of 278 reviews
Rating 8 - Good. 89 out of 278 reviews
Rating 6 - Okay. 37 out of 278 reviews
Rating 4 - Poor. 21 out of 278 reviews
Rating 2 - Terrible. 8 out of 278 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Matthew

Stayed 1 night in Nov 2025

6/10 Okay

COLIN

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
curiously this hotel and spa has a strange idea of customer service, residents staying in the hotel are not allowed to use the Swimming pool or gym between 11 and 3 every day, which is not stated anywhere on the website or booking site platforms this consists of 3 buildings and the far building where the pool is has steps down and up to access with no ramps to help with suitcases, also the pathway to the hotel is uneven and needs better lighting for the winter months moving from one building to another is outdoors so prepare to get wet going to get breakfast. food menu was varied and we eat on two nights, food on first night was very oily and plate was covered in oil and tasted odd, staff in the resturant were polite and nice although should not be chewing gum while serving and talking to diners. Housekeeping staff were very good and very friendly and rooms were very clean and we wel maintained air conditioning/heater was extremely noisy so could not be left running during the evening and night there are no available seating other than the bar during the day, staff did not apprear to be customer focused, which was disapointing
Stayed 2 nights in Nov 2025

8/10 Good

Jdith

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Rory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - staff were excellent and in all nice Hotel to relax at.
Stayed 1 night in Sep 2025

8/10 Good

jamie

Stayed 1 night in Nov 2025

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great room, great hotel
Stayed 1 night in Nov 2025

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, made you feel welcome Breakfast was served to you, which makes a change from buffet
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drink options great. Very clean room. Fixtures are worn and dated, but very clean. Room was very spacious and had every thing you need ie tea, coffee, biscuits, iron and ironing board, hairdryer, toiletries. If you need disabled room, you will need to ask as there are steps up to the rooms otherwise. Spa facilities are lovely. So clean and organised. Lovely swimming pool. The restaurant is tired decor wise, but the staff are so friendly, efficient, and the food was great quality, price and great portion sizes. Compliments to the chef. Breakfast too was very tasty, fresh, veggie option for me, and plentyful. We had a wonderful overnight break and are definitely going back for one of their entertainment evening's.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Rik

Stayed 3 nights in Sep 2025

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Stayed 1 night in Oct 2025

8/10 Good

Darran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good food
Stayed 1 night in Sep 2025

2/10 Terrible

Mukhtar

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning with fantastic staff

Fantastic hotel and the room was amazing. Francis couldn’t have been more helpful. We had Sunday lunch there which is a must when in the area and fish n chips on the night were amazing 10/10 brilliant
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Noisy

Very noisy with constant hum of a motor all night. Sausages for breakfast we're strangly hard
Stayed 1 night in Aug 2025

6/10 Okay

Abdul Samad

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff were extremely kind and helpful, the pool area was clean but really not happy with how the rooms are maintained one of our curtains came off the hook and was hanging uneven, the cleaning staff serviced the rooms 2 times but still left it unfixed. The carpets weren’t hoovered when we returned to our room in the evening it looked like it hadn’t been cleaned at all. I had to specify everything at the reception and then they got it done for us. Also, the pool access timings are very limited which was not mentioned on the website when I was booking the hotel. The terms and conditions mentioned on the expedia website are quite different to the hotels terms and conditions. It was very confusing.
Stayed 3 nights in Aug 2025

8/10 Good

Saleem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location quiet

Free parking friendly staff nice room and nice breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Stayed 2 nights in Aug 2025

10/10 Excellent

Henley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

emma, Barrow upon Soar

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent service and friendly staff, ample secure parking
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
A lovel
Stayed 1 night in Jul 2025

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff, receptionist very helpful. Beautiful grounds and the spa and pool were lovely, we didn’t have any treatments but enjoyed the use of the pool, jacuzzi, sauna and steam room, a relaxing experience all round, the restaurant was nice the service was a little slow but they all worked really hard as it was busy. The breakfast was lovely a massive range of choice. Everywhere was kept really clean. 2 of the young men working in the restaurant and bar were exceptional with manners and service.
Stayed 1 night in Jul 2025