Serenity Sands where pure relaxation awaits

Welcome to Serenity Sands, your tranquil coastal retreat just 100 metres from the pristine shoreline of Shoal Bay Beach. Begin each day on your private balcony, savouring a warm coffee as gentle waves sweep across golden sands—a dreamlike setting designed for pure relaxation. This charming apartment invites you to unplug, unwind, and enjoy the peaceful rhythms of beachside living with direct access to the shores of Shoal Bay.

Perfect for small families or couples, the apartment features two comfortable bedrooms, one with a queen bed and the other with two singles complete with ceiling fans for added comfort. The bright and inviting living room offers air-conditioning with a large lounge, a TV with streaming services, and a six-seater dining table ideal for shared meals after a day in the sun. A ceiling fan and heating ensure a pleasant stay year-round. The fully equipped kitchen includes an oven, stovetop, microwave, toaster, kettle, dishwasher, and all the essentials you need to prepare meals with ease.

With a well-appointed bathroom, an additional toilet in the laundry, and a full laundry unit with a washing machine and dryer, the apartment offers all the convenience of home. Travel essentials and bath towels are provided to make your stay effortless. The building includes undercover parking and provides rare direct access to Shoal Bay Beach, making spontaneous beach walks, swims, and sunsets part of your everyday experience.

Beyond your doorstep, the vibrant seaside hub of Nelson Bay awaits. Enjoy year-round dolphin cruises, seasonal whale-watching tours, or explore the scenic 5km Bartlett Bikeway that winds along the waterfront to the historic Nelson Head Lighthouse, built in 1875. Just 2.5 hours north of Sydney and 34km from Newcastle Airport, this coastal gem offers beauty, convenience, and unforgettable experiences. For ease of travel, we recommend guests have access to a vehicle, with two undercover parking spaces available onsite. Whether you’re seeking adventure or peaceful relaxation, Serenity Sands offers the perfect base for your Shoal Bay escape.

Key Stay Information
Bedroom 1: 1 x Queen
Bedroom 2: 2 x Single

This property offers self-check-in. Access is provided via a secure lockbox located on-site. One set of keys is provided per booking. If you require additional keys, please contact us at least 48 hours before arrival; otherwise, a call-out fee may apply.

AirKeeper manages your property off-site. Any on-site building staff, including concierge or security personnel, do not work for AirKeeper and cannot assist with check-ins, keys, access issues, or guest enquiries. All communication or support requests must be directed to AirKeeper through the contact details provided.

Guests are welcome to use on-site BBQs where provided. All safety guidelines must be followed, including supervising children and ensuring the BBQ is turned off after use. BBQs must be cleaned thoroughly after use; failure to do so will incur additional cleaning charges. Any damage resulting from misuse will be billed to the guest.

Cancellations made less than 30 days before check-in will forfeit 100% of the booking value.

Long Stays (28 nights or more): Within 48 hours of booking creation: Full refund.
After 48 hours of booking creation: No refund of any fees paid.

All guests must complete electronic guest registration prior to arrival, including valid photo ID (Driver’s Licence or Passport), credit/debit card details, and a list of all guests with current mobile numbers. These documents are securely stored with industry-standard encryption and automatically deleted 14 days after check-out, in line with PCI compliance, and access codes are only issued to registered and verified guests. Any reservation made within 5 days of arrival requires a photo of a credit card in the same full name as the primary guest, matching the provided ID. If the names do not match, the booking will be cancelled and funds returned. This policy is in place to protect our guests, our property owners, and the community.

A security bond or pre-authorisation will be required to cover accidental damage, breakages, or extra cleaning costs. Guests will be notified of the amount and method of payment prior to arrival. Any claims for damages will be documented and communicated clearly.

All of our properties are located in residential areas and are subject to strict local noise regulations. Noise that can be heard outside the property between 10:00 PM and 8:00 AM is strictly prohibited. Parties, events, and large gatherings are not permitted under any circumstances. Breaches of this policy may result in immediate eviction, forfeiture of your bond, and additional charges.

Complimentary WiFi is provided by the property owner for guest use. As this connection is managed by a third-party provider, AirKeeper cannot guarantee speed or reliability and does not offer compensation for any service interruptions. AirKeeper will provide troubleshooting assistance to guests where possible but cannot be held liable for reception or signal issues beyond our control.

Guests receive a full set of bed linen and one bath towel; pool, lake, and beach towels are not provided. Extra towels or linen can be requested 7 days prior, possibly with a charge. A basic bathroom and kitchen starter pack is supplied, but guests should bring additional items as needed for their stay.

Departure Responsibilities: Upon departure, all properties must be returned in a clean condition. While a general clean is included in your rental, excess cleaning charges will apply for items such as dirty dishes, stained linen, food or drink spills, BBQ cleaning, or rubbish not disposed of in outside bins. If bin night occurs during your stay, please ensure the bins are placed on the curb as instructed in your pre-arrival email; failure to do so may incur tipping fees. Any additional cleaning or disposal charges will be communicated and deducted from your security bond.

AirKeeper is a licensed real estate agency managing this property. Please refer to the AirKeeper website Terms & Conditions for the full list related to your stay.

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