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Hampton Inn & Suites New Braunfels

2.5 star property

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Photo gallery for Hampton Inn & Suites New Braunfels

Exterior
Reception
Outdoor pool
Restaurant
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Kitchen
  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
575 Hwy 46 S, New Braunfels, TX, 78130
  • Place, Comal River
    ‪5 min drive‬
  • Place, Schlitterbahn New Braunfels Waterpark
    ‪5 min drive‬
  • Place, Gruene Hall
    ‪7 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪31 min drive‬

Room options

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King bed study

King bed study | In-room safe, desk, laptop workspace, iron/ironing board

King bed study

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 3
  • 1 King Bed

Two queens

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Hampton Inn & Suites New Braunfels

Hotel with free breakfast, 9-minute walk to Guadalupe River
This hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hampton Inn & Suites New Braunfels offers 87 accommodations with a safe and free newspapers. This accommodation is furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Kitchens offer fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites New Braunfels. During your stay, you're just a quick walk from Guadalupe River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Guadalupe River and 13 minutes from San Marcos Premium Outlets
  • Cats and dogs welcome for a fee
Hampton Inn & Suites New Braunfels offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 625 square feet (58 square metres) and includes conference space. The business-friendly Hampton Inn & Suites New Braunfels also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 625 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel New Braunfels
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Hampton Inn Suites New Braunfels
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Hampton Inn & Suites New Braunfels Hotel
Hampton Inn & Suites New Braunfels New Braunfels
Hampton Inn & Suites New Braunfels Hotel New Braunfels

Hampton Inn & Suites New Braunfels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1004 reviews
Rating 8 - Good. 284 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Travelled with family

We had a really great stay.

It was a great hotel and the free breakfast was really great and had a lot of different options. I will definitely come back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Belinda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Ruth, ANGLETON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great breakfast!
Stayed 1 night in Aug 2025

10/10 Excellent

Levi

Business traveller
Liked: Cleanliness, staff & service, amenities
Place in under construction but still is very clean and is going to look really great when they are done. Will stay here again. Nice rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Troyleen

Liked: Cleanliness, staff & service
Had a nice stay but unfortunately it was under construction and only one elevator in use. When we arrived there were workers all in the foyer but we understand that concerning renovation. The pool was excellent and clean as well as the 3 rooms we stayed in. Staff very friendly and accommodating. Dining area was clean and great breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jerry

Stayed 2 nights in Jul 2025

10/10 Excellent

Idana, Ingleside

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean property near downtown New Braunfels and Gruene. There is shopping and restaurants near by. .
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities
Nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Bhoja

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time!
Stayed 2 nights in Jul 2025

2/10 Terrible

Jan

Disliked: Cleanliness, property conditions & facilities
AC not working in room. Hotel provided a temporary solution but could never keep the room cool. Hotel should have disclosed this in advance
Stayed 1 night in Jun 2025

4/10 Poor

DANIEL

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Super disappointing, even for a "budget" booking.

The room had mold in the bathroom, barely functional showers, peeling wallpaper, a shelving unit that was assembled with the top panel upside down, exposing the unfinished side to whatever guests put on it. Most of the plugs did not work. There were even marks on the wall, that APPEARED to be where pictures or other appliances were supposed to hang. our view included the pool...which had a bunch of renovation debris scattered about in admittedly neat(ish) piles. This is not a negative commentary on the staff - they were fine. it was just ultra not what we'd expect. The errors and problems I saw were *not* new. The peeling wallpaper and mold are obviously something that's been going on for a long time, but the construction/renovation debris had *clearly* been there for a long time. Overall, the hotel was bog-standard made worse by the faults mentioned above. I stayed here because I had to, and I'd do it again, but ONLY if I had to. avoid if...Oh, wait, and the phones in the hotel were down. I mean - not a big deal in our era, but Guys - COME ON.
Stayed 1 night in Mar 2025

6/10 Okay

Diane A.

Travelled with family
Disliked: Amenities, property conditions & facilities
Wasn't aware they were under construction. Very limited breakfast/gathering area. Price should have reflected (been discounted) this.
Stayed 2 nights in Jun 2025

2/10 Terrible

Amy

Travelled with family, Business traveller
Disliked: Property conditions & facilities
When we arrived around 6pm there was no one at the reception desk. We waited 10-15 minutes before someone finally came up. The entire lobby was under construction with plastic drapes everywhere and a very wrong smell of paint. There was no mention of construction when we reserved the room.
Stayed 1 night in Jun 2025

6/10 Okay

Terry

Stayed 3 nights in Jun 2025

8/10 Good

Alfred

Liked: Cleanliness, staff & service
The hotel is being remodeled. The staff was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Johnny

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Check in was simple and quick. Remodeling was underway but organized and instructions posted
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Stayed 1 night in May 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our wedding. Breakfast was good.
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in May 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean amd quiet
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025