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The Faust Hotel

3.0 star property

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Photo gallery for The Faust Hotel

Exterior
Superior Double Room | Hypo-allergenic bedding, blackout curtains, iron/ironing board
Lobby sitting area
32-inch flat-screen TV with digital channels, TV
Hypo-allergenic bedding, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
240 S Seguin Ave, New Braunfels, TX, 78130
  • Place, Comal River
    ‪3 min walk‬
  • Place, Schlitterbahn New Braunfels Waterpark
    ‪10 min walk‬
  • Place, Texas Tubes
    ‪10 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Double Room

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Grand Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Double Room, 1 King Bed

32-inch flat-screen TV with digital channels, TV

Grand Double Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Faust Hotel

Concierge services, a 24-hour front desk and tour/ticket assistance are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include wedding services and a ballroom. Change of towels is available on request
The Faust Hotel offers 58 air-conditioned accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Faust Hotel. During your stay, you're just a quick walk from Comal River. Features include free WiFi in public areas and free self-parking, plus concierge services.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes by foot from Comal River and a 2-minute drive from Texas Tubes
As a guest of The Faust Hotel, you'll find tour/ticket assistance, concierge services, and a lift. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star New Braunfels hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is undergoing renovations from 12 November 2023 to 31 January 2025 (completion date subject to change).
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Faust Hotel Hotel
The Faust Hotel New Braunfels
The Faust Hotel Hotel New Braunfels

The Faust Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 229 reviews
Rating 8 - Good. 59 out of 229 reviews
Rating 6 - Okay. 14 out of 229 reviews
Rating 4 - Poor. 8 out of 229 reviews
Rating 2 - Terrible. 4 out of 229 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is walking for all the restaurants and bars.
Stayed 1 night in Nov 2023

10/10 Excellent

Carrie

Liked: Staff & service, amenities, property conditions & facilities
The beds were so comfortable! Very old hotel, so if you dont like that old style charm, you probably wont like this hotel. A couple ghosts... but thats fine. Just makes it more interesting! Would definitrly stay here again!
Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2023

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Mindy

Stayed 2 nights in Nov 2023

10/10 Excellent

L Buddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place

Good hotel, friendly staff. Glad I stayed.
Stayed 1 night in Nov 2023

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The new outdoor patio was beautiful and a fun place to hang out. Only open 4-9 pm for drinks and shareables as their restaurant is being remodeled. Great location!
Stayed 2 nights in Nov 2023

10/10 Excellent

Regina

Stayed 1 night in Nov 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. The rooms are a little strange with the elevated bathrooms. They are still working on the facility, so they try to utilize their common spaces to offset that the bar is not finished etc.
Stayed 3 nights in Oct 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

patt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, courteous, and welcoming. The property has kept its old charm.
Stayed 1 night in Oct 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities

Historic Hotel

Beautiful no frill historic hotel. Enjoyed the live music on the patio every night. Good location. Great experience overall.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lindsay

Stayed 1 night in Oct 2023

10/10 Excellent

Beverly

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the center of it all. New Braunfels is a great little vacation town, with lots of restaurant, bar, and music options. There's the river for tubing, Wurstfest, Krause's beer hall, and so much in the few downtown blocks. Short drive to San Antonio but expect traffic, and much nicer and less crowded. A few museums and the Schlitterbahn park round out the options.

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay but cleaning of the rooms should be expected not requested
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The building is historic. Rooms are to the scale of the 1930s. Well kept and run. Could use more electrical outlets in the rooms. Will be back!
Stayed 4 nights in Oct 2023

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
What I didn’t like has nothing to do with Faust It’s Expedia giving me one price and almost doubling it when I committed I think I’ll find another booking company And I’ve tried before to get with Expedia customer service they jack you around long enough to make you think I’ve got better things to do then be put with the next person who puts you with the next and so on They suck
Stayed 1 night in Oct 2023

10/10 Excellent

Robert, Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a unique quaint boutique hotel! If you are searching for the "cookie cutter hotel" scenario - then skip this one. But if you are into history - culture - classic architecture - all with a great approach to Guest Service - then give this place a shot! I would go back in a heartbeat!
Stayed 1 night in Oct 2023

10/10 Excellent

Bill

Travelled with family
I love how they preserved the age and uniqueness of the hotel. If you’re coming here for the luxury and amenities of modern hotels, this isn’t for you. But if you want to experience class and to step back into time, you’ll hit the jackpot. We’ll definitely be back!
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa, Golden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,clean, old hotel in downtown New Braunfels. Very friendly and helpful staff. Easy walking to downtown area.
Stayed 1 night in Oct 2023

8/10 Good

Ty

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice old hotel, classy inside and out, comfortable room, great nostalgic feel to it. It’s so much better to stay at small old hotels like this! Hotel also has a very nice outdoor seating area to enjoy the evening. And…the hotel is said to be haunted!
Stayed 2 nights in Sep 2023

10/10 Excellent

ET

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
old hotel
Stayed 1 night in Sep 2023