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Best Western Executive Hotel Of New Haven - West Haven

2.5 star property

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Relax in a spacious room with a large bed, sofa, and flat-screen TV.
Relax by the pool with a clear view of the water and surrounding area.
Welcome to our reception area, featuring a contemporary reception desk, a cozy seating area, and a beautiful potted plant.
Relax in our stylish lobby, featuring a comfortable seating area, floor lamp, and large mirror.
Enjoy a convenient kitchenette with a refrigerator, microwave, and freezer, perfect for preparing a quick meal.

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • Gym
  • Free WiFi

Explore the area

Map
490 Saw Mill Rd, West Haven, CT, 06516
  • University of New Haven
    ‪3 min drive‬
  • Yale University
    ‪6 min drive‬
  • Yale-New Haven Hospital
    ‪6 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Room amenity

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Microwave

7.8 out of 10
Good
(59 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Microwave

8.4 out of 10
Very good
(60 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

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About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel with free breakfast, near PEZ Visitor Center
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Executive Hotel Of New Haven - West Haven gets high marks from our customers. During your stay, you'll be within walking distance of PEZ Visitor Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from PEZ Visitor Center and a few minutes from University of New Haven
Best Western Executive Hotel Of New Haven - West Haven offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 30 square feet (3 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Executive Hotel Of New Haven - West Haven. Free self parking is available.

This West Haven hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Filipino, German, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 30 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel West Haven
Best Western Executive West Haven
Best Western Hotel Executive
Best Western Executive Hotel New Haven west Haven
Best Western Executive New Haven west Haven
Best Western West Haven
West Haven Best Western
Executive Of Haven West Haven
Best Western Executive Hotel Of New Haven west Haven
Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 521 out of 1229 reviews
Rating 8 - Good. 319 out of 1229 reviews
Rating 6 - Okay. 185 out of 1229 reviews
Rating 4 - Poor. 96 out of 1229 reviews
Rating 2 - Terrible. 108 out of 1229 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Eldjine

Stayed 2 nights in Apr 2025

6/10 Okay

Thomas

Business traveller
Liked: Staff & service, room comfort
Very clean (yet slightly dated) rooms. Very good breakfast indeed (yet fruit was run out that morning). Pool was closed during our visit. And gym is very very poor including just one yoga mat that was just… disgusting. Check in clerk was wonderfully professional, morning staff really not able to receive. feedback. Good for the money!
Stayed 1 night in Apr 2025

10/10 Excellent

Shadae

Stayed 7 nights in Apr 2025

10/10 Excellent

Abdul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent. The room was clean, very good breakfast and there were plenty of dining options nearby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night while my daughter was on spring break for her to go swimming. I wound up loosing my ring in the pool. A week after our stay they were draining the pool for cleaning and they found my ring and called me! The room was clean and everything was great. And breakfast was delicious!! Will definitely be returning in the future!!
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and it had breakfast, which was decent
Stayed 1 night in Apr 2025

8/10 Good

Robin

Liked: Staff & service
Disliked: Amenities
For a night its clean convenient and the staff made sure i had clean towels. But someone may have looked throughout my bag.
Stayed 2 nights in Apr 2025

2/10 Terrible

PALOMA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel wow me the wrong way. Right of the bet it required S200,00 deposit for incidentals. Fist room I was given was very dirty and smelly, after complaining they gave me another one in a different floor but the door wouldn’t open then they changed again. This time we went in it was acceptable. However after falling sleep someone was given the same room and just went in the room give me the scare of my lifetime. Had that not being enough when I finally went back to sleep someone from the hotel staff knock hard on my door wanting to know who was occupying the room. I couldn’t even open the door because was so sleepy and half nicked. The breakfast was bad too tasteless eggs and not choices of bread to go with breakfast. Finally I felt unsafe it was lots activity during the night in the hallways.
Stayed 1 night in Apr 2025

10/10 Excellent

Ti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked that everything was convenient to get to
Stayed 2 nights in Apr 2025

10/10 Excellent

Ayman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Nurten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved their breakfast
Stayed 7 nights in Apr 2025

10/10 Excellent

Dominic

Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice room hallways and outside smelled strong of pot
Stayed 1 night in Apr 2025

6/10 Okay

Durga

beds are outdated and breakfast is very basic.
Stayed 1 night in Apr 2025

6/10 Okay

Rosa

Stayed 1 night in Apr 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Davia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is yet my very worst experience from an hotel. This hotel is unsafe, turning on the bathroom light tiggers power less from the TV. The staff is rude, I experience Minel the lady at the front desk who is horrible, obviously don’t want to be there. I spoke to the manager on my way out she doesn’t care about anything. the property managers does not follow up. Stay away from this hotel by all cost.
Stayed 7 nights in Apr 2025

2/10 Terrible

Brit

Travelled with family, Travelled with family and small children
my room was dirty they had to switch me ' pool is green freezing . i paid$200 deposit and i honestly dont know why
Stayed 1 night in Apr 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rasheena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Easy check in and close too restaurants. Kid friendly
Stayed 1 night in Apr 2025

6/10 Okay

Felma

Stayed 2 nights in Jan 2025

10/10 Excellent

Bryanna

Stayed 1 night in Apr 2025

10/10 Excellent

rodrigo

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Fern

Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025