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Best Western Executive Hotel Of New Haven - West Haven

2.5 star property

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Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Deluxe Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior
Lobby
Indoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • Gym
  • Free WiFi

Explore the area

Map
490 Saw Mill Rd, West Haven, CT, 06516
  • University of New Haven
    ‪3 min drive‬
  • Yale University
    ‪6 min drive‬
  • Yale-New Haven Hospital
    ‪6 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Room amenity

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

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About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel with free breakfast, near PEZ Visitor Center
Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Executive Hotel Of New Haven - West Haven gets high marks from our customers. During your stay, you'll be within walking distance of PEZ Visitor Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from PEZ Visitor Center and a few minutes from University of New Haven
Best Western Executive Hotel Of New Haven - West Haven offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Executive Hotel Of New Haven - West Haven. Free self parking is available.

Smoking is allowed in designated areas at this West Haven hotel.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Filipino, German, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 30 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel West Haven
Best Western Executive West Haven
Best Western Hotel Executive
Best Western Executive Hotel New Haven west Haven
Best Western Executive New Haven west Haven
Best Western West Haven
West Haven Best Western
Executive Of Haven West Haven
Best Western Executive Hotel Of New Haven west Haven
Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 486 out of 1139 reviews
Rating 8 - Good. 287 out of 1139 reviews
Rating 6 - Okay. 171 out of 1139 reviews
Rating 4 - Poor. 92 out of 1139 reviews
Rating 2 - Terrible. 103 out of 1139 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jacqueline

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Not at all what I expected given my previous stays
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Travelled with family
Stayed 2 nights in Mar 2025

10/10 Excellent

Clarissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Facility was impeccable staff was extremely helpful and friendly. Check in & out was quick and efficient. Rooms and all common areas were very clean. Would definitely recommend and return. 10/10
Stayed 1 night in Mar 2025

8/10 Good

Angelo

Liked: Staff & service
When we pulled up the place just looked run down. They didn’t have amenities, just as drinks when we checked in. First room someone smoked in - wanted non smoking- was for me another room & apologized. Workout room had no amenities as well. No towels or water or hint sanitizer the room was clean.
Stayed 1 night in Mar 2025

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was good
Stayed 2 nights in Feb 2025

10/10 Excellent

Lori

Stayed 2 nights in Feb 2025

10/10 Excellent

Damonte

Stayed 1 night in Mar 2025

2/10 Terrible

Harold

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The room smelled like bleach, there was hair everywhere and the water barely worked.
Stayed 1 night in Mar 2025

10/10 Excellent

Shadae

Stayed 1 night in Feb 2025

6/10 Okay

Clauditta

Liked: Staff & service
The staff was cool
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities
We waited a bit when we checked in because no one was at the front, but other than that our time there was alright. We only stayed one night.
Stayed 1 night in Feb 2025

10/10 Excellent

Shadae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Marni L

Stayed 1 night in Feb 2025

10/10 Excellent

Shadae

Stayed 1 night in Feb 2025

8/10 Good

Selena

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay. For this purpose, the hotel worked. No issues.
Stayed 1 night in Feb 2025

8/10 Good

Mohsen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Austin

Stayed 1 night in Dec 2024

4/10 Poor

Austin

Disliked: Staff & service
Clean but the bathtub water knob is bad. I booked three times, all these rooms have bad bathtub knobs.
Stayed 1 night in Feb 2025

10/10 Excellent

Casandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Elizabeth

Travelled with family
Disliked: Staff & service
The services was poor
Stayed 1 night in Feb 2025

10/10 Excellent

Janaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Denny, Mankato

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
No plug ins for phones. One electrical outlet by the bed but it was worn out and the plug would just fall out when you tried to plug into it
Stayed 1 night in Feb 2025

10/10 Excellent

Rosemary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so nice very clean kids had a great time pool very clean
Stayed 1 night in Feb 2025

6/10 Okay

Marianella

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025