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Element by Marriott New Orleans Downtown

3.0 star property

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Studio, 1 King Bed with Sofa bed | Private kitchen | Coffee/tea maker
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
221 O'Keefe Ave., New Orleans, LA, 70112
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪6 min walk‬
  • Place, Caesars Superdome
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 55-inch Smart TV with cable channels, Netflix, Hulu

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room business centre

Standard Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Element by Marriott New Orleans Downtown

This smoke-free hotel features a restaurant, valet parking and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include laundry facilities and a 24-hour front desk.
Element by Marriott New Orleans Downtown offers 216 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at Element by Marriott New Orleans Downtown, you're just a quick walk from Canal Street. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the buffet restaurant
  • Valet parking available for a fee
  • Amenities include laundry facilities, a lift and coffee/tea in a common area
  • Just a 3-minute walk from Canal Street and 7 minutes on foot from Bourbon Street
  • Dogs welcome for a fee
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Element by Marriott New Orleans Downtown also features coffee/tea in common area, laundry facilities, and a lift. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily. The hotel hosts a free manager's reception daily.
Rise – On-site buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 58 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Rise

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2026
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in fee for check-in between noon and 2:00 PM

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 58.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Element by Marriott New Orleans Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 68 out of 113 reviews
Rating 8 - Good. 20 out of 113 reviews
Rating 6 - Okay. 10 out of 113 reviews
Rating 4 - Poor. 3 out of 113 reviews
Rating 2 - Terrible. 12 out of 113 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
This was a brand spanking newly opened hotel, so it as a few quirks that are usually needed to identify and work out with something new. Our toilet was not working correctly they attempted to plunge it and after identifying that it needed more work, my wife and I was moved to a better room that we was initially in. Other than that it was great
Stayed 5 nights in Feb 2026

6/10 Okay

Elizabeth

Liked: Cleanliness
great staff and location. but room was needing support
Stayed 5 nights in Feb 2026

2/10 Terrible

Janay

Liked: Cleanliness
Disliked: Staff & service
really wanted to love this new hotel, but unfortunately our stay was extremely disappointing. During 4 out of the 5 days we were there, we were significantly inconvenienced. There were two false fire alarms, both of which required us to evacuate and walk down 15 flights of stairs. This was not only frustrating but exhausting and disruptive. On top of that, we experienced multiple maintenance issues throughout our stay. At various times, there was no running water, no hot water, and the air conditioning was not working. These are basic amenities that should be reliable, especially at a newly opened property. While the staff was polite, the repeated disruptions and lack of essential services made our stay very uncomfortable. For a new hotel, this was far below expectations. I hope management takes these issues seriously and resolves them quickly for future guests. Unfortunately, based on our experience, I would not stay here again.
Stayed 5 nights in Feb 2026

4/10 Poor

Jordan Robinson

Liked: Cleanliness
Disliked: Staff & service, amenities
It was a terrible experience sadly. The wifi was completely unusable the entire five days, the shower lost water entirely while we were there, so we had to go a day without showering at all, the fire alarm went off, and overall there was just a low level of effort from all of the staff we encountered. Not that they did a bad job, but there was a lack of urgency and professionalism that you'll see at higher tier hotels that simply was not there when we stayed.
Stayed 5 nights in Feb 2026

2/10 Terrible

SARAH

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel charged me another $1500 when I checked in. When my partner brought it to their attention they stated it was because Expedia didn’t show my payment went through, but the problem is they didn’t state that upfront otherwise I wouldn’t have paid. We asked a manager to call me to discuss the issue, and no call was made nor was a manager ever available during my stay. The second day the hot water was down the whole day. No first aid kit was available at the front desk so I couldn’t get a bandaid. In the guest laundry room it states to ask the front desk about supplies, and when I asked Alex at the front desk he stated the did NOT have any supplies so I had to go out and buy some. My partner and I wanted to rent the bikes available in the lobby but they did not have a helmet big enough for him because you only had one medium size and stated without a helmet we couldn’t ride them. How is that our fault they’re not supplied with correct equipment? Also they did not have the bike lock code for one of the locks. A rat was found on a trap on the first floor leading to the elevators. We have video. Our fourth day no house keeping was done but they brought up linen and blankets to do it ourselves even though we asked for them to come up for house keeping. We asked what they could do as a service recovery and Roberto stated we could check out 2 hours later instead of the initial 12pm check out, but the lady at the front said no because we weren’t platinum members.
Stayed 8 nights in Feb 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Room was great, staff was very friendly. It was the fastest check in I've ever had at a hotel. I would definitely stay here again and hope to soon.
Stayed 5 nights in Feb 2026

6/10 Okay

Ariel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Considering it’s a new hotel, it’s a great place to stay and walking distance to main attractions.
Stayed 6 nights in Feb 2026

6/10 Okay

Shannon

Travelled with family
The room had the potential to be wonderful. It had a great view and included a fully equipped kitchen. Unfortunately, we didn't have air-conditioning the first two days we were there. Also, on another day, at 7:30am there was a false alarm fire drill that caused us to walk down 15 flights of stairs, then up again a few flights to get out of the building. There were no staff available to give any direction and one of the people in my room had a disability, causing this to be very difficult. It was unfortunate that at no time did we see staff, or hear any word from them but when we finally got out of the building, the fire department was leaving.
Stayed 5 nights in Feb 2026

8/10 Good

Angelique Vivian

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
I like the lil kitchen setup in the room. The laptop stand was also cute Pillows were a tad too soft and I don’t think my phone work. The 1st night there was no hot water and the maids were great! Followed instructions to the letter!! It was an enjoyable experience that was heavy on security.
Gym
Gym
Gym
Stayed 5 nights in Feb 2026

2/10 Terrible

Queen Zipporah

Stayed 5 nights in Feb 2026

10/10 Excellent

Florent

Liked: Cleanliness, staff & service, amenities
Service top , chambre super ! Peut être rajouter des chaises dans les chambres pour pouvoir manger .
Stayed 6 nights in Feb 2026