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SpringHill Suites by Marriott New Orleans Downtown/Canal Street

3.5 star property

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Photo gallery for SpringHill Suites by Marriott New Orleans Downtown/Canal Street

2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
Exterior
Free daily continental breakfast
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

View in a map
1600 Canal Street, New Orleans, LA, 70112
  • Place, Caesars Superdome
    ‪10 min walk‬
  • Place, Smoothie King Center
    ‪15 min walk‬
  • Place, National World War II Museum
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, Multiple Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(44 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Room, Multiple Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Panoramic Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, Multiple Beds (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, Multiple Beds (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior
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About this property

SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Hotel with free breakfast, 8-minute walk to Saenger Theatre
Along with 2 bars/lounges, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business centre and concierge services are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott New Orleans Downtown/Canal Street offers 74 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium digital channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott New Orleans Downtown/Canal Street. During your stay, you're just a quick walk from Canal Street. Free breakfast, free WiFi in public areas and 2 bars are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Lobby Lounge
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from University Medical Center New Orleans and 7 minutes on foot from Joy Theater
  • Pets welcome for a fee
You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly SpringHill Suites by Marriott New Orleans Downtown/Canal Street. You'll have access to the health club at a partner property. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily. Additionally, a buffet breakfast is available daily for a fee.
Lobby Lounge – This lobby lounge specialises in local cuisine and only serves light fare. Happy hour is offered.
Vue, an ELEVATED rooftop – This rooftop bar specialises in local cuisine and only serves light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 40 per night)
  • Valet parking on site (USD 59 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 5 floors
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 40.00 per night
  • Valet parking fee: USD 59.00 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street

SpringHill Suites by Marriott New Orleans Downtown/Canal Street Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Candace

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a rooftop bar with a beautiful view of the city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had lots of options, and we had a great view of downtown!
Stayed 1 night in Aug 2025

10/10 Excellent

Reggie

Travelled with family
Liked: Cleanliness, amenities
Nice in a great place for tourists
Stayed 5 nights in Jul 2025

6/10 Okay

Jerry

Travelled with family, Travelled with family and small children
New Orleans is dirty and smelly I didn't expect that!
Stayed 2 nights in Jul 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disappointing

The room we were assigned did not have a window, and I don't remember requesting that or being asked if we wanted that. We didn't complain about it, though, but were disappointed to find multiple outlets not working in the room and the TV had a very blue picture. We called to report the issues and were offered a different room (also without a window). The new room was even worse, with no hot water in the shower, a toilet that ran constantly and a sink that wouldn't drain at all. We decided to just deal with those issues because we really didn't want to move again. Originally, we were told we'd get 10K Bonvoy points for our troubles, but we were only given 2,500. Just overall disappointing all around and we probably won't choose to stay here again. Also, there is $20 overnight self-parking right next door, but the hotel doesn't tell you about that. They instead want to charge you $40 (much higher than the confirmation said) to park further down the street.
Stayed 1 night in Jul 2025

6/10 Okay

Steven, Austin

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
You have to pay extra for parking!! Very disappointing that it’s an extra charge even if you are self parking.
Stayed 1 night in Jul 2025

6/10 Okay

Joseph

Travelled with group
In general the stay was ok/ fine. The staff was slow in addressing customers' needs. It took a good while to wait for getting the room keys. Please make improvements on customer services. Thanks.
Stayed 1 night in Jul 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches in the room. You also have to park a block away from the hotel. It’s “self packing” but the lot they have you parking is $20 for overnight but since you booked at the hotel, the hotel pays it but charges you double! It actually also smells like the hotel has been cleaned with a dirty rag. So for a two night stay not only did we pay in full when we got there but they charge you another $94 from your “incidentals” for parking and tax. Normally you get your incidental back in full after check out but it also takes them 4+ days to return it back. Overall WOULD NEVER STAY HERE AGAIN.
Stayed 2 nights in Jul 2025

8/10 Good

Phelicia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that there is a $40 charge for parking across the street from the hotel. $50 for valet
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We cannot say enough positive things about our recent stay. They were so accommodating to our group of 12. Every staff member was kind & patient to meet our needs, from the parking, transportation suggestions, storing our luggage, restaurant suggestions & good breakfast it was a great stay! Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Adriana N Diaz

Stayed 5 nights in Jul 2025

8/10 Good

Veronica

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and property was clean!
Stayed 1 night in Jul 2025

10/10 Excellent

Leo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful trip
Stayed 1 night in Mar 2025

10/10 Excellent

amie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

BEVERLY

Stayed 4 nights in Jul 2025

8/10 Good

melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that it was hidden fees. Parking and holds
Stayed 3 nights in Jul 2025

8/10 Good

Manosha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Francis

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’d like to give a honest review, but I was actually truly disappointed. The staff is 100% beautiful truly nice staff. On the other hand, the building at night time. I’m so upset. I had to pay an extra $20 for the parking I didn’t read the fine print. And the garbage cans are right outside, so it was stinky.. and on top of that when we got inside our room, it smelled completely like urine. We kept trying to not even think about the smell because by the time we checked in, it was really late at night, so there was little to nothing that we were able to do.. but truly the room smelled completely like urine. Honest review I wouldn’t come here again. I’d probably try a different location and read the fine print. But like I said again, the staff was truly nice very beautiful, but the hotel itself was devastating.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very pleasant to interact with. The facility was safe and they take EXTRA precaution by having to use your key card in order to access the elevator & the building after certain hours. I enjoyed the breakfast as well. A great place to stay.
Stayed 3 nights in Jun 2025