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TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property

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Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

2 bars/lounges, lobby lounge, rooftop bar
Free daily continental breakfast
Lobby
Exterior
1 bedroom, premium bedding, pillow-top beds, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • Kitchen

Explore the area

View in a map
1600 Canal Street, New Orleans, LA, 70112
  • Caesars Superdome
    ‪10 min walk‬
  • Smoothie King Center
    ‪15 min walk‬
  • National World War II Museum
    ‪3 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, desk

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, desk

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, desk

Studio, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(25 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 46 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Panoramic Studio, 2 Queen Beds, Non Smoking, City View | 1 bedroom, premium bedding, pillow-top beds, desk

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.1 out of 5, Very good, 1,562 reviews
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includes taxes & fees
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About this property

TownePlace Suites New Orleans Downtown/Canal Street

Hotel with free breakfast, a quick walk to University Medical Center New Orleans
This smoke-free hotel features 2 bars/lounges, a 24-hour fitness centre and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site. Housekeeping is available on request.
TownePlace Suites New Orleans Downtown/Canal Street offers 105 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites New Orleans Downtown/Canal Street. During your stay, you're just a quick walk from Canal Street. Free breakfast, free WiFi in public areas and 2 bars are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Vue, an ELEVATED rooftop
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from University Medical Center New Orleans and 7 minutes on foot from Joy Theater
  • Cats and dogs welcome for a fee
You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly TownePlace Suites New Orleans Downtown/Canal Street. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily. Additionally, a buffet breakfast is available daily for a fee.
Vue, an ELEVATED rooftop – This rooftop bar specialises in local cuisine and only serves light fare. Happy hour is offered.
Lobby Lounge – This lobby lounge specialises in local cuisine and only serves light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per night)
  • Parking on site (USD 40 per night)
  • Valet parking on site (USD 59 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 40.00 per night
  • Valet parking fee: USD 59.00 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

Reviews

TownePlace Suites New Orleans Downtown/Canal Street Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 500 out of 828 reviews
Rating 8 - Good. 218 out of 828 reviews
Rating 6 - Okay. 53 out of 828 reviews
Rating 4 - Poor. 24 out of 828 reviews
Rating 2 - Terrible. 33 out of 828 reviews

Reviews

10/10 Excellent

Canisha

Stayed 2 nights in Jun 2025

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia. Nos encanto la ciudad y muy bueno el hotel. Execelente servicio y amabilidad de todos los trabajadores.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elida

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only inconvenience for others would be that you have to walk 2 blocks to the parking lot if you are traveling by car. We didn’t mind. The rooftop view of the city is nice. The room was spacious, clean and comfortable. The breakfast had everything. That was my favorite. Kendrick was so helpful.
Rooftop sitting area
Rooftop view
View
Yogurt with toppings; they have different toppings available
Stayed 3 nights in May 2025

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is well located. Close to many attractions. If you have a car, parking through the hotel is expensive (better try apps which will give you more affordable options). The staff was courteous and attentive. The breakfast is just ok. The room was comfortable and spacious although the bathroom needs some handrails to accommodate guest with mobility issues.
Stayed 6 nights in May 2025

6/10 Okay

Oleg

Stayed 16 nights in May 2025

8/10 Good

Darion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great

Overall the stay was pleasant. Only thing i wish this site offered is dinner on site.
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, room comfort

Room for improvement.

Room cleaning every other day sometimes without changing washcloths. Laundry machines were about 80% inoperable as were the dryers. They were located on the 14th floor but if you needed detergent and softener you had to go down to the front desk on the first floor.
Stayed 7 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front desk staff was Excellent, actually everyone was very friendly, professional and Helpful. Rooms were clean, Large and very comfortable Good location, very quiet, great stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I think what was unique was the bar and workout facility as well as the rooftop patio all on the 14th floor. Very nice and we utilized it often and throughout the week. The property was clean and the staff was excellent however the location is not ideal. It’s noisy and the area is below average. We had a great time overall, four star experience.
Stayed 5 nights in Apr 2025

6/10 Okay

Kevin

Stayed 3 nights in Apr 2025

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Feb 2025

10/10 Excellent

Reyna

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay and staff was friendly, helpful and very polite
Stayed 5 nights in Feb 2025

10/10 Excellent

peter

Stayed 1 night in Feb 2025

6/10 Okay

Mel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was expensive for what you get. If you looked close, you see a lot of damage. The staff was nice, the breakfast was good. The beds were comfy. Our tv was messed up and the kitchen sink didn't drain well. It wasn't the room we booked, but we were the last ones to arrive on a sold out night so we got whatever they had left. I guess they oversold the suite.
Stayed 2 nights in Mar 2025

6/10 Okay

Marie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The only good I can say about the hotel was that they served breakfast. The room was not clean. It sure was not worth the cost we paid.
Stayed 2 nights in Feb 2025

6/10 Okay

Erin

Stayed 2 nights in Feb 2025

10/10 Excellent

Sky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely go back there again!!!
Stayed 2 nights in Feb 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very good - big room and clean. The staff was generally helpful with a few who weren't. The biggest drawback was parking. The valet was expensive $39? per day but the alternative was a self-park $24?/day . it was described as two blocks away and down the street, Given the area, the valet fee felt more like an insurance policy.
Stayed 3 nights in Feb 2025

2/10 Terrible

Anna L.

Travelled with family
Disliked: Property conditions & facilities
Outside of property very dirty, our room smelled, a lot of noise coming from outside thru the windows, staff not welcoming. The parking was such an inconvenience! It was freezing cold and we had to walk way down the street for property parking ,which was an extra fee! No free parking
Stayed 1 night in Feb 2025

10/10 Excellent

Emery

Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Brajuana

Stayed 1 night in Jan 2025