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Novotel New Plymouth Taranaki

4.5 star property

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Photo gallery for Novotel New Plymouth Taranaki

Exterior
Exterior
Terrace/patio
Bar (on property)
Studio, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Cnr Of Hobson And Leach Streets, New Plymouth, 4312
  • Fitzroy Beach
    ‪8 min walk‬
  • Pukekura Park
    ‪12 min walk‬
  • Bowl of Brooklands
    ‪3 min drive‬
  • New Plymouth (NPL)
    ‪11 min drive‬

Room options

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Apartment, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 62 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

View from property

Millennium Hotel New Plymouth, Waterfront

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (952)
The price is €103
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Millennium Hotel New Plymouth, Waterfront

About this property

Novotel New Plymouth Taranaki

Luxury hotel with fitness centre and sauna
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and self parking. Housekeeping is available on request.
Novotel New Plymouth Taranaki offers 85 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Novotel New Plymouth Taranaki, you're just a quick walk from East End Reserve. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy Regional cuisine while dining at Haukai Bistro & Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a sauna and complimentary bicycles
  • Within a 15-minute walk of Te Henui Walkway and Pukekura Park
  • Airport shuttle service available for a fee
Novotel New Plymouth Taranaki offers its guests a sauna, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. The luxury Novotel New Plymouth Taranaki also features a terrace, concierge services, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Haukai Bistro & Bar – This restaurant specialises in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (NZD 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 31 to 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Haukai Bistro & Bar

Things to do

  • Free bicycle rentals
  • Gym
  • Sauna

Family friendly

  • Free cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 31 to 36 per person
  • Airport shuttle fee: NZD 30 per person (one-way)
  • Self-parking fee: NZD 30 per night
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel New Plymouth Taranaki offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel New Plymouth Hobson Hotel
Novotel Hobson Hotel
Novotel New Plymouth Hobson
Novotel Hobson
Novotel New Plymouth Hobson
Novotel New Plymouth Taranaki Hotel
Novotel New Plymouth Taranaki New Plymouth
Novotel New Plymouth Taranaki Hotel New Plymouth

Novotel New Plymouth Taranaki Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 324 out of 481 reviews
Rating 8 - Good. 117 out of 481 reviews
Rating 6 - Okay. 27 out of 481 reviews
Rating 4 - Poor. 5 out of 481 reviews
Rating 2 - Terrible. 8 out of 481 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, modern facility with welcoming staff. The only downside is the hotel is located on a one way street which makes it difficult to access but this wouldn’t put us off staying here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

This was an amazing hotel!! Absolutely everything about it was perfect. Highly recommend!
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Stayed 1 night in Apr 2025

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, nice staff. Good welcome on arrival and kind enough to take our bags early. Not enough GF options for a light breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location within walking distrance to a lot of cafes and things to see and do. Also the staff were really friendly, professional and super helpful. Especially Celia (and another young lady) who helped us with a ribbon hold punch for a gift.
Stayed 2 nights in Mar 2025

6/10 Okay

Brent

Travelled with partner
This hotel was pretty average. Rooms a little tight. Window views the parking lot. Had dinner at hotels restaurant. Lamb was excellent. Hotel parking wasn't very good. Shuttle buses blocked the entrance. No valet parking. Instructed to park across a busy street and remove my car by 8 o'clock next morning. Their were Tesla charging stations.
Stayed 2 nights in Feb 2025

10/10 Excellent

mary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff there, we found to be so friendly, efficient and very helpful. Thank you to the chefs in the bistro bar for the delicious meals. Steaks cooked to perfection. Clean premises and guest room. Carpet in our room, although clean, looked a bit worn and also the single chair in our room, the material was frayed at the armrest. However, the amazing staff there, made the experience 10/10.
Stayed 2 nights in Feb 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2025

8/10 Good

Ellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation. Glad there was air con in the room, as the hallways were so hot and stuffy. Did have an issue with parking. I requested parking (via an upgrade email and at a discounted rate) and was emailed to confirm my request and to enquire about the status during check in. When I was checking in they informed me that I was emailed to say that request was declined. I said I never received an email but I would still need parking. They said they can give us parking and I had to ask that it was at the discounted rate. There was never an issue with finding an available car park each day/night so I'm unsure why the original request was declined. The hotel is next to a main road so getting the car in and out of the car park was sometimes a struggle. Staff were lovely. The restaurant was amazing!
Stayed 4 nights in Feb 2025

10/10 Excellent

Neville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to town and restaurants and very comfortable
Stayed 2 nights in Feb 2025

4/10 Poor

Anna

Stayed 1 night in Jan 2025

6/10 Okay

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
An attractive building close to the city centre.Accessible but limited free parking. Staff were friendly,welcoming and approachable.we were disappointed with the a la carte breakfast.We ordered poached eggs on toast and received fried eggs on warm bread .
Stayed 2 nights in Jan 2025

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, room was sized perfect. I used the gym, a little small but had sufficient equipment. The hotel is at a higher rate so i was surprised that they charged a separate fee for covered parking. The outside free parks were taken by staff or you could park down the road on the street away from the hotel, a little inconvenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay, my only negative was having to pay extra for parking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Saul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Zaineb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed use of bikes to see the city
Stayed 2 nights in May 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very professional and great service
Stayed 2 nights in Jul 2024

10/10 Excellent

Steph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Pradeep

Stayed 2 nights in May 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, great sleep

Received a friendly welcome from reception staff. Our room was very clean, well maintained and tastefully decorated. Lovely bed, slept beautifully.
Stayed 1 night in Jun 2024