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Novotel New Plymouth Taranaki

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Terrace/patio
Superior Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Gym
Superior Apartment, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk
Luxury
4.5 star property
9.2

Wonderful

Luxury hotel near Te Henui Walkway

Located close to Coastal Walkway and Centre City Shopping Centre, Novotel New Plymouth Taranaki provides a terrace, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. The on-site Regional cuisine restaurant, Haukai Bistro & Bar, offers breakfast, dinner and happy hour. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Cnr Of Hobson And Leach Streets, New Plymouth, 4312
  • Place, Fitzroy Beach
    ‪8 min walk‬
  • Place, Pukekura Park
    ‪12 min walk‬
  • Place, Wind Wand
    ‪16 min walk‬
  • Airport, New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Superior Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About this property

Novotel New Plymouth Taranaki

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and self parking. Housekeeping is available on request.
Novotel New Plymouth Taranaki offers 85 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Novotel New Plymouth Taranaki, you're just a quick walk from East End Reserve. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy Regional cuisine while dining at Haukai Bistro & Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a sauna and complimentary bicycles
  • Within a 15-minute walk of Te Henui Walkway and Pukekura Park
  • Airport shuttle service available for a fee
Novotel New Plymouth Taranaki offers its guests a sauna, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. The luxury Novotel New Plymouth Taranaki also features a terrace, concierge services, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Haukai Bistro & Bar – This restaurant specialises in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (NZD 30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 32 to 37 for adults and NZD 22 to 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Haukai Bistro & Bar

Things to do

  • Free bicycle rentals
  • Gym
  • Sauna

Family friendly

  • In-room cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 32 to 37 for adults and NZD 22 to 22 for children
  • Airport shuttle fee: NZD 30 per person (one-way)
  • Covered self-parking fee: NZD 30 per night
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel New Plymouth Taranaki offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel New Plymouth Hobson Hotel
Novotel Hobson Hotel
Novotel New Plymouth Hobson
Novotel Hobson
Novotel New Plymouth Hobson
Novotel New Plymouth Taranaki Hotel
Novotel New Plymouth Taranaki New Plymouth
Novotel New Plymouth Taranaki Hotel New Plymouth

Novotel New Plymouth Taranaki Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 354 out of 529 reviews
Rating 8 - Good. 127 out of 529 reviews
Rating 6 - Okay. 34 out of 529 reviews
Rating 4 - Poor. 6 out of 529 reviews
Rating 2 - Terrible. 8 out of 529 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, thanks for a short-notice booking.
Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Stayed 2 nights in Jan 2026

6/10 Okay

Greg

Stayed 2 nights in Jan 2026

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented, clean, friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Bhavik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to 3 supermarkets
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 3 nights in Jan 2026

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very modern and comfortable. Staff were excellent!
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly, room was great. Breakfast was decent.
Stayed 1 night in Jan 2026

6/10 Okay

juston

Liked: Cleanliness, amenities
Disliked: Staff & service
Room great and location great. I made an error in booking a King bed with 1 adult and 2 children aged 0??. The manager proceeded to say they had no more spare beds and I would have to book another room for $400 or one person sleep on the floor. When I said I would sleep on the floor he managed to find a bed for $40 extra per night. It felt like he was trying to upsell or capitalise on my error to make me spend more. He obviously did not believe my error as many people might do this. I think this could be managed better in terms of communication and trust the guest as genuine first. I did appreciate the new rollaway bed.
Stayed 2 nights in Dec 2025

10/10 Excellent

ZHIKE

Travelled with family
Liked: Cleanliness, staff & service, amenities
very clean
Stayed 1 night in Dec 2025

10/10 Excellent

ZHU

Stayed 3 nights in Dec 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

6/10 Okay

Jim

Restaurant prices too exsoensive
Stayed 2 nights in Dec 2025

10/10 Excellent

Tom

Stayed 1 night in Dec 2025

10/10 Excellent

Carlyn

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

David

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes, everything was great. Check in went smoothly with special effort made to give us an early check in. We did have a slight problem working out light switches in the room, but overall a good experience,
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Oct 2025

6/10 Okay

Rui

Travelled with family
Liked: Cleanliness
Good location
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jesse, Corvallis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel! Staff are the best!
Stayed 2 nights in Sep 2025

10/10 Excellent

John And-Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodation just outside of town.
Stayed 1 night in Sep 2025

6/10 Okay

Pacific Medical

Stayed 2 nights in Sep 2025

8/10 Good

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and really good food
Stayed 1 night in Sep 2025

8/10 Good

Darien

Stayed 2 nights in Sep 2025