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Charter House

3.5 star property

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Photo gallery for Charter House

Egyptian cotton sheets, premium bedding, in-room safe
Miscellaneous
Free toiletries, hair dryer, bathrobes, towels
Egyptian cotton sheets, premium bedding, in-room safe
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
14 St Thomas Square, Newport, England, PO30 1SL
  • Place, Seaclose Park
    ‪12 min walk‬
  • Place, Carisbrooke Castle
    ‪2 min drive‬
  • Place, Osborne House
    ‪11 min drive‬
  • Airport, Southampton (SOU)
    ‪72 min drive‬

Room options

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Double Room

9.2 out of 10
Wonderful
(13 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Egyptian cotton sheets, premium bedding, in-room safe

Double or Twin Room

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe

Family Room

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Charter House

Hotel in Newport with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a picnic area.
Charter House offers 6 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Digital televisions are provided.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. This Newport hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Charter House, you'll be within walking distance of Seaclose Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a terrace
  • On-site recreation includes bicycles to rent
  • 11 minutes on foot from Seaclose Park and a 3-minute drive from Carisbrooke Castle
  • Airport shuttle service available
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Charter House also features a terrace, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

This 3.5-star Newport hotel is smoke free.

Charter House has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Airport shuttle available
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Free daily newspapers
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

El Patron Hotel Newport
El Patron Hotel
Charter House Newport
Charter House Hotel Newport
Hotel Charter House Newport
Newport Charter House Hotel
Charter House Hotel
Hotel Charter House
El Patron Hotel
El Patron
Charter House Hotel
Charter House Newport
Charter House Hotel Newport

Reviews

Charter House Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 51 out of 101 reviews
Rating 8 - Good. 30 out of 101 reviews
Rating 6 - Okay. 8 out of 101 reviews
Rating 4 - Poor. 3 out of 101 reviews
Rating 2 - Terrible. 9 out of 101 reviews

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in central location
Stayed 1 night in Jul 2025

6/10 Okay

Veronik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Host was quite friendly. Thank god for the air conditioning in the room as it was really hot out. Room is pretty.
Stayed 1 night in Jul 2025

8/10 Good

Debra

The accommodation met our needs. Thank you
Stayed 1 night in Jul 2025

10/10 Excellent

Louise, Bristol

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room with great air con which we needed during the heatwave: Nice breakfast and nice staff. We would recommend
Stayed 3 nights in Jun 2025

8/10 Good

Philip, Portsmouth

Liked: Cleanliness, amenities, property conditions & facilities
Central location is good and bad as close to bars and restaurants but noisy after closing. Good sized rooms are individually decorated. Reception area is kinda awkward. Fob access doors often don't secure properly and were found to be ajar.
Stayed 1 night in May 2025

6/10 Okay

Ruth

Stayed 2 nights in Jun 2025

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and quirky hotel. Bit stuffy at night. Very convenient for bus station
Stayed 3 nights in Jun 2025

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Quite a quirky property. Our room was large with a comfy bed and plenty of storage. Large modern bathroom. Coffee machine, kettle, iron and hairdryer. The staff are really friendly, nothing is too much trouble. Breakfast is at the Wheatsheaf, a short strole across the square. On the ground floor of the hotel is a Thai restaurant, Thai by Ja, serving the most delicious food. I can highly recommend it. The hotel is close to shops, restaurants, pubs and the bus station, with buses to take you all over the island. Rooms are on second and third floors and there is no lift.
Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a holiday, accommodation was right in the
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room. Not a bland, typical hotel room at all. Good lighting, towels of a good quality, great storage, table/desk space. Coffee machine! Bonus to have had breakfast included - a good breakfast too. Dinner at the adjacent Thai restaurant very nice. Owner bent over backwards in helpfulness and care.
Stayed 2 nights in Apr 2025

4/10 Poor

Rob

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately not a great stay for a business trip. The hotel is not staffed so you are messaged to complete registration prior to arrival, this should then be followed up for check in details. This did not arrive so I had no access to the hotel nor know which room I was to check in to. I had to disturb the restaurant staff who appeared to be on a lunch break at 3pm and they then had to search out my details, there was some confusion and delay but they helped as best they could. The location is very central but noisy with bars and the restaurant below. The parking directions are not great and the local multi story closes at 7pm and on Sundays is not unlocked until 9am so not ideal, I parked on the outskirts of Newport and walked in. The room was noisy as it was next door to a laundry room which appeared to be in use until about 9pm, again not ideal when needing an early night for work. Finally the room itself was not very clean, tv remote was caked in dust and grime, toilet and shower not cleaned, the coffee maker covered in stains. There was no reception area or clear contact details to raise any of these concerns with frustratingly.
Stayed 1 night in Mar 2025

8/10 Good

Geoffrey D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect.and central location.

I stayed at Charter gouse for business over the weekend. What amazing rooms, so individually done, the look is amazing. Really spacial room and amazing bath in the bathroom. Fibre WiFi really fast too, which is essential in business trips for me. What is also great is the restaurant joined to the hotel at the reception area. So you do not have to leave the hotel. Amazing Thai restaurant, that gets their food from aithentic sorces imcluding some from Thailand. Would so recommend this hotel to anyone looking for a stay in Newport, perfectly central place to stay in the IOW.
Stayed 2 nights in Mar 2025

10/10 Excellent

Antigoni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, warm and cosy. The staff were lonely and friendly
Stayed 1 night in Jan 2025

8/10 Good

Salma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We stayed for 1 night in the weekend, the place was clean and spacious but the lights were a little dim and the bed squeezed a lot each time one of us moved. There was also lots of noise from outside.
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, room comfort

Pretty good!!

We were surprised there was no real person to check in with- it was fine, but I would like to have known. Not all the room lights work Nice and quiet at night Nice hot water
Stayed 2 nights in Oct 2024

8/10 Good

Sharon

Liked: Property conditions & facilities
Very quiet, quirky, gorgeous bathroom and air con if needed. The carpet hadn't been hoovered so it looked grubby. No teaspoons in the room to stir your coffee/tea. Bar/restaurant wasnt open as I think its being worked on.Plenty of pubs/restaurants in walking distance.
Stayed 1 night in Oct 2024

10/10 Excellent

Elke

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great location and views in a quirky hotel

Small hotel in a converted building. Great décor and fantastic views of the Minster and square. Perfect location just 2 mins from the bus station and all local amenities. Clean rooms and towels. Free water, hot drinks and toiletries. Terrestrial TV. Massive bathroom. The huge bath would benefit from some hand rails as difficult to get in and out and very slippery! The shower was powerful. There are no staff on site so you need to call a mobile number if you need anything - we did not so all good. A delicious and generous hot breakfast was served in the Wheatsheaf pub (right opposite the hotel). I would definitely return to this hotel and Newport is the perfect location to discover the island.
Stayed 3 nights in Oct 2024

10/10 Excellent

James, Lichfield

Stayed 2 nights in Sep 2024

6/10 Okay

paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

Lovely accommodation, very stylish design. Good facilities in the room. Breakfast was excellent and the staff were very friendly and welcoming.
Stayed 1 night in Sep 2024

10/10 Excellent

carol

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The only trouble was. Which was not really your fault, the two nights we were there we had a couple have a fight out side.
Stayed 2 nights in Sep 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but could be better

Overall it was value for money, clean comfortable with an excellent choices for breakfast . However only a couple of niggles, there was only one hand towel instead of two, no hand soap , parking is a pain had to use an overnight car park 5 minutes walk away which in decent weather is ok however this weekend was torrential rain and we got soaked going back to our car.Also , no one on duty when we checked in so couldn't ask anyone about towels soap etc and though the shower was working it was not working properly. Understand they can't do anything about the parking but fix the things that are under their control and the stay would have been better and don't like that there wasn't anyone around to help if needed.
Stayed 1 night in Sep 2024