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Comfort Inn Newport News - Hampton I-64

2.5 star property
VIP Access

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Photo gallery for Comfort Inn Newport News - Hampton I-64

Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily full breakfast
Exterior
Fitness facility
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
12330 Jefferson Ave, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪1 min walk‬
  • Place, Christopher Newport University
    ‪8 min drive‬
  • Place, Fort Eustis
    ‪9 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, 2 Double Beds, Non Smoking

Classic Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(72 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior
Best Western Plus Newport News Inn & Suites
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.9 out of 5, Good, 1,003 reviews
The price is €73
includes taxes & fees
20 Nov - 21 Nov
Best Western Plus Newport News Inn & Suites

About this property

Comfort Inn Newport News - Hampton I-64

Colonial hotel with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Comfort Inn Newport News - Hampton I-64 offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Comfort Inn Newport News - Hampton I-64. During your stay, you're just a quick walk from Patrick Henry Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 13 minutes by car from Hampton Coliseum and 13 minutes from Langley Air Force Base
  • Dogs welcome for a fee
Comfort Inn Newport News - Hampton I-64 offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Comfort Inn Newport News - Hampton I-64. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Newport News hotel.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day, plus a deposit of USD 100 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 31 May and close on 18 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Newport News
Comfort Inn Newport News

Reviews

Comfort Inn Newport News - Hampton I-64 Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 519 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

Reviews

2/10 Terrible

Dominique

Disliked: Cleanliness, property conditions & facilities, room comfort

Urine smell

It was a horrible stay. Room felt and smelt dirty. Overwhelming smell of urine from bathroom. And could not open a window for fresh air. Normally I don’t have a problem with King size rooms but doubles are not so good.
Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Toilets would not flush!! Had to wsit for 3rd fill to flush out toilet. A/C was good TV was bad. Very limited channels. Staff was very helpful when I had to type up s bulletin !!
Stayed 4 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

I have stayed here before over a year ago and felt that we were happy with the location then. However, on this stay we were unhappy on many levels. First, the thermostat wasn’t working well. It was either ice cold or very hot. If it was really cold and we tried to turn it up a degree or two, it immediately switched to heat. Second, the TV wasn’t working, and when I tried to turn it off with the remote last night I couldn’t, and couldn’t find a power switch on the TV and left it on all night. There was no shower curtain in the shower, so we had to shower close to the wall to prevent the bathroom from getting soaked. The bathroom was not cleaned well. I (female) came back to the hotel without my husband in the evening and found I had to park in the back of the building. I couldn’t tell if I could get in the door back there, it would be helpful for it to be labeled to indicate you can enter there, and that area isn’t lit well.
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Great stay. Comfortable. Hotel is easy to get to. Alot of restaurants and ahopping near. We stayed here before our cruise. Would atay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Rufaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No issues at this point.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Stayed 1 night in Jul 2025

8/10 Good

Marybeth

Liked: Staff & service
Nice staff, but could be cleaner in public areas
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Room comfort
Stay was ok, for the p[rice not too bad. But, breakfast seemed to be unorganized (ran out of a lot of things and took a long time to be refilled). The room was clean, but the sink in the bathroom showed cracks. Overall, I would recommend it for the price, location is right across the mall. We stayed there for Busch Garden visit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was excellent. They deserve to have a better facilty. THEY WORK SUPER HARD TO PLEASE CUSTOMERS. I was there 2 weeks and saw a lot. Breakfasts were good too. Ans Espresso machine in lobby!!!
Stayed 7 nights in Aug 2025

10/10 Excellent

Althea

Travelled with family
Liked: Cleanliness, amenities
The staff was very nice and helpful
Stayed 3 nights in Aug 2025

8/10 Good

Nikkole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable. Breakfast options were limited and subpar
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Rhamell

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katina

Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really responsive and my room was very clean. Parking was easy and free and it was convenient to many food options. Close enough to the Hampton Convention Center as well.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Amazing showerhead and water pressure! AC worked great. Honestly, a pleasant surprise. I would 100% stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deez
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful. Reeked of pot

Stayed 1 night in Aug 2025

2/10 Terrible

diane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD STAY

My family of 10 and I stayed at this hotel for 2 nights from August 1-3, 2025, for a family service. We stay about 2 nights. I reserve about 10 rooms. When we first went into the rooms, the smell was very bad. I had to purchase some room freshener and spray in each room, because I was embarrassed that I chose this hotel, due to the reviews. The reviews were a lie, and I felt betrayed because of it. The worst thing was also when the air stopped working in the breakfast room, and they had to plug up an industrial fan to keep the people cool. we paid a lot of money for 2 nights and were already hurting from losing a loved one, and then we had to indulge in staying in a very bad hotel. When I went outside to set just to relax, I had to walk over trash after trash in front of the building. I asked if there was a manager on site to talk to about how bad this was. we travel so far/ she needs to do something to make the guest happier. I was told no manager on site. I am sorry, Comfort Inn Newport News- Hampton I-64, you need to do better and treat your guests right.
Stayed 2 nights in Aug 2025

8/10 Good

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Concerns

Enjoyed the stay, my only concerns were the wash cloths had stains on them and the carpet was really dirty.
Stayed 2 nights in Aug 2025