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Best Western Colonel Butler Inn

3.0 star property

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Photo gallery for Best Western Colonel Butler Inn

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillow-top beds, in-room safe, blackout curtains
Sports bar
A dining area with multiple tables and chairs, a chandelier, and a kitchen area with a television and beverage dispensers.
A hotel room with a sofa, a red patterned chair, a small table, a lamp, a fireplace, and two framed pictures on the wall.
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Jackson-Triggs Winery
    ‪18 min walk‬
  • Place, Niagara-on-the-Lake Golf Club
    ‪19 min walk‬
  • Place, Shaw Festival Theatre
    ‪2 min drive‬
  • Airport, Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪93 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

A modern living room with a fireplace, red patterned chairs, a sofa, a flat-screen TV, and a fireplace mantel.

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(99 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a bed, bedside tables, a bench, and a painting on the wall.

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.6 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a bed, bedside table, lamp, and a window with curtains.

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

2 Double Beds, Non-Smoking, Wireless High Speed Internet, Coffee Maker, Iron and Ironing Board, Minifrige

  • Sleeps 4
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Fireplace, Sofabed, Mini Fridge, Wireless High Speed Internet

  • Sleeps 4
  • Free Wi-Fi

Suite-1 Queen Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4
  • Free Wi-Fi

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About this property

Best Western Colonel Butler Inn

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, concierge services and a 24-hour front desk.
Best Western Colonel Butler Inn offers 26 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. Cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Colonel Butler Inn. During your stay, you're just a quick walk from Niagara River Gorge. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Butler's Bar
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the breakfast
  • 13 minutes by foot from Lake Ontario and a 2-minute drive from Jackson-Triggs Winery
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A fitness centre, a terrace, and a vending machine are also featured at Best Western Colonel Butler Inn. Self parking is free.

This 3-star Niagara-on-the-Lake hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Butler's Bar – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Best Western Colonel Butler Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 631 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 47 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Convenient and everyone was very pleasant
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bev

Liked: Cleanliness
We had a great one night stay. Our room was clean, quiet and comfortable. Breakfast was good variety.The gym is downstairs and quite tiny, but everything was clean, towels and water were provided, etc.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Timothy

Liked: Cleanliness
The hotel and room were clean and quiet. Staff were friendly and helpful. Breakfast was added bonus for a budget stay.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Beverly

Nice stay. Will return.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable quiet and best of all inexpensive. We've been in $500+ per night places that don't measure up.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and the rooms were comfortable and clean. The hotel was very close to downtown NOTL and close to many restaurants. Great value for your money.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Shower was very nice. Beds comfortable. Would stay there again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, amenities
Clean room, great breakfast, quiet hotel and surroundings. Great walk to the city centre
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Renae

Always a great stay. Clean, friendly staff, quiet! Delicious continental breakfast.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
the room was clean and staff was courtious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Rooms we’re very nice and clean
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel, clean and within walking distance to shopping and restaurants.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great place, spotlessly clean, very comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Everything was spotless Great experience Good breakfast setup
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

christine

Liked: Cleanliness, amenities, property conditions & facilities
Great experience.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, great service, nice breakfast, affordable option in a very pricey tourist destination. Five stars!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Chris yue ning

Traditional hotel
Stayed 1 night in Nov 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
The lady who works the breakfast is super nice and a good cook.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, property conditions & facilities
Welcoming staff, clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Excellent breakfast and lots of parking. The Christmas decorations were well done too.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pamela

Liked: Property conditions & facilities
It was a great stay after a show at the Shaw Theatre. The rooms were large and spacious and had all of the amenities required.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu had good variety and consistency in replenishing
Stayed 1 night in Dec 2025