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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

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Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; al fresco dining
Exterior
Indoor pool, outdoor pool
Breakfast, lunch, dinner served; al fresco dining
Blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, OLG Stage at Fallsview Casino
    ‪2 min walk‬
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Skylon Tower
    ‪3 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(285 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(173 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

7.8 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

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The price is €123
includes taxes & fees
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About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Hotel with free parking, steps from Fallsview Casino
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Holiday Inn Niagara Falls - By The Falls by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Fallsview Casino. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests love the restaurant and breakfast
  • Steps from Fallsview Casino and 6 minutes on foot from Skylon Tower
Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:30 AM.
Cocos – This theme restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1691 out of 3399 reviews
Rating 8 - Good. 1010 out of 3399 reviews
Rating 6 - Okay. 398 out of 3399 reviews
Rating 4 - Poor. 152 out of 3399 reviews
Rating 2 - Terrible. 148 out of 3399 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

10/10 Excellent

Rohina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with comfy bed and working jetted tub. Nice big space with balcony, close to many attractions
Stayed 1 night in Sep 2025

10/10 Excellent

Kenya, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the room was quiet and peaceful. The wood floors are a plus! The bed was cozy and clean and lots of space. The difficult part was the parking.
Stayed 2 nights in Aug 2025

6/10 Okay

Greg

Travelled with partner
Liked: Cleanliness, amenities
It was very load in our room it sounded like some one moving furniture all the time. We never figured out where it was coming from. No microwave in our room was an issue for us. Great location close to the falls and fireworks
Stayed 3 nights in Sep 2025

10/10 Excellent

Ingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Mgk

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Sep 2025

6/10 Okay

KRYSTYNA

Travelled with family
Liked: Staff & service, room comfort

Overpriced and outdated but good location

We stayed at the hotel to attend a concert a few blocks away. The location was ideal with in walking distance to the concert venue, downtown, the falls, etc. Bonus that parking was included. For a one night stay it was pricy. The hotel itself is outdated. The bathroom did not have a vent which was surprising. Good feature that there were no carpets in the room but laminate flooring. We ate once at the restaurant. The service was excellent. The servers and hostess were friendly and attentive. The food was average/below average in quality and taste.
Stayed 1 night in Sep 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mgk

Stayed 1 night in Sep 2025

8/10 Good

Sarabjit

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Niki

Stayed 1 night in Sep 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing time sightseeing
Stayed 2 nights in Sep 2025

10/10 Excellent

Trevenna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Will definitely be the place we stay in Niagara Falls in the future. Close to everything. Rooms very clean and front desk staff were very friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Heriberto

Stayed 2 nights in Aug 2025

10/10 Excellent

Brian, Brighton

Stayed 3 nights in Sep 2025

10/10 Excellent

Shaji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Sep 2025

2/10 Terrible

Marion

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid extra for a different room when they still gave me their standard room
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, fantastic staff room, nice and comfortable. We had a problem, but we sorted out very very quickly.
Stayed 1 night in Aug 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé,propre et confortable
Stayed 3 nights in Sep 2025

6/10 Okay

Ebenezer

Liked: Cleanliness
Stayed 3 nights in Sep 2025

6/10 Okay

Bader

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very good location, but hotel needs updating. Front of the hotel is very nice while the back of the hotel inside and out not so appealing. Also room had peeling, bathroom tub had a black rust mark, a pice of hardwood flooring was broken and missing. It should not be considered as a holiday inn? On the plus side excellent housekeeping on the 5th floor and very friendly and professional reception.
Stayed 2 nights in Sep 2025

6/10 Okay

Darya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Digeshkumar

Stayed 1 night in Sep 2025