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Staybridge Suites Niagara-On-The-Lake by IHG

3.0 star property

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Photo gallery for Staybridge Suites Niagara-On-The-Lake by IHG

Indoor pool, open 7 AM to 11 PM, pool loungers
Terrace/patio
Exterior
Free daily buffet breakfast
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Hot tub
  • 24/7 front desk

Explore the area

View in a map
524 York Road, Niagara-on-the-Lake, ON, L0S 1J0
  • Niagara College Niagara-on-the-Lake Campus
    ‪15 min walk‬
  • Outlet Collection at Niagara
    ‪18 min walk‬
  • Château des Charmes
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪50 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

10.0 out of 10
Exceptional
(7 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(68 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Bath Shower Combination)

Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Kitchen (Bath Shower Combination)

9.6 out of 10
Exceptional
(10 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Room amenity

Studio Suite, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(25 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, Kitchen

Standard Room, Kitchen | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Standard Room, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Single Bed

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  • Breakfast included
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4.7 out of 5, Exceptional, 1,694 reviews
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includes taxes & fees
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About this property

Staybridge Suites Niagara-On-The-Lake by IHG

Hotel with free breakfast, near Niagara College Niagara-on-the-Lake Campus
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include Access to hot tub, conference space and concierge services.
Staybridge Suites Niagara-On-The-Lake by IHG offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Staybridge Suites Niagara-On-The-Lake by IHG. During your stay, you'll be within walking distance of Niagara College Niagara-on-the-Lake Campus. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and mini golf
  • Guests have great things to say about the breakfast and the helpful staff
  • 15 minutes by foot from Niagara College Niagara-on-the-Lake Campus and a 3-minute drive from Outlet Collection at Niagara
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites Niagara-On-The-Lake by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Staybridge Suites Niagara-On-The-Lake by IHG. Free self parking is available.

This 3-star Niagara-on-the-Lake hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Wine tours

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Niagara-on-the-lake Aparthotel
Staybridge Suites Niagaraonth
Staybridge Suites Niagara on the lake
Staybridge Suites Niagara-On-The-Lake by IHG Hotel
Staybridge Suites Niagara on the lake an IHG Hotel
Staybridge Suites Niagara-On-The-Lake by IHG Niagara-on-the-Lake

Staybridge Suites Niagara-On-The-Lake by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 802 out of 1004 reviews
Rating 8 - Good. 159 out of 1004 reviews
Rating 6 - Okay. 25 out of 1004 reviews
Rating 4 - Poor. 9 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Prabin

Stayed 2 nights in May 2025

8/10 Good

Vytautas

Liked: Cleanliness
Was not told there was an adjoining room door which was unlocked. A safety issue not discussed by front desk.
Stayed 1 night in May 2025

6/10 Okay

Sharon

Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room had a full kitchen. Very good included breakfast, close to Niagara on the Lake, Outlet Mall, nice open view from room on the 6th floor. Bed was also very comfortable. Allow extra time for construction slow downs on southbound QEW around St Catherines.
Stayed 1 night in May 2025

6/10 Okay

Dylan

Stayed 1 night in May 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and well kept. Great central location to the wineries and The Falls. Breakfast was good. The personnel were friendly and helpful.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean. Shower area needs some fixing, water is leaking from shower to toilet area when in use, potential risk on slipping. Breakfast, the sausage does not taste good. No bacon which is a common breakfast in other hotels. No complimentary bottled water which is also common on other hotels. The TV program menu does not show the title of the program playing, only channel list. The doors are not sound proof. You can hear if someone walks or talking on the hallways and when they are opening their doors. All the rest is a great experience. Thank you.
Stayed 1 night in May 2025

10/10 Excellent

Martin Paolo

Travelled with family and small children
it was great they were friendly and polite
Stayed 1 night in May 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience
Stayed 1 night in May 2025

10/10 Excellent

denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk staff and the housekeeping staff member we met after our first night. Very comfortable beds and appreciated the kitchen, even though we didn't make as much use of it during this stay. The pool was nice. Would have also enjoyed a sauna or hot tub, but very much enjoyed the indoor pool. We would definitely come back to this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: Room, amenities, breakfast, location
Stayed 1 night in May 2025

10/10 Excellent

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, our room was very clean. Felt very safe staying there. Would highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Alberto

Liked: Property conditions & facilities
We really enjoyed our stay at this hotel
Stayed 2 nights in Apr 2025

8/10 Good

Ken

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet get away for a family with kids. Buffet breakfast was very good
Stayed 3 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are huge and clean and modern. The breakfast is excellent with quality food. Staff are super friendly. My only complaint would be with the gym. The floors are slippery and the mats that they have are not appropriate as they slip and slide on the already slippery floor. Gym is otherwise nice.
Stayed 7 nights in Apr 2025

10/10 Excellent

Deepti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms had kitchen and was of great help for travelling and having our toddlers food prepared there
Stayed 1 night in Apr 2025

10/10 Excellent

Bala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience, it would have been nice to get a higher floor option.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

The space in the room was much appreciated really nice having the additional living space to the bedroom. Evening snacks and drinks were great as well as having breakfast. Location was perfect to get to Niagara Falls and the other areas we wanted to visit.
Stayed 4 nights in Apr 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Its comfortable and very clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
I like how quiet the property was.
Stayed 3 nights in Apr 2025

10/10 Excellent

MONISH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Chantale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

The property was very clean and the staff were exceptional. I would highly recommend staying here.
Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Stayed 1 night in Apr 2025