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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property
VIP Access

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, individually decorated
Restaurant
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Place, Clifton Hill
    ‪3 min walk‬
  • Place, Casino Niagara
    ‪8 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪10 min walk‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Steam Shower

9.6 out of 10
Exceptional
(242 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Steam Shower

9.4 out of 10
Exceptional
(84 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite | Premium bedding, in-room safe, individually decorated

Two Queen Bed Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Two Queen Beds with pullout and jetted tub

9.6 out of 10
Exceptional
(11 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Sterling Inn & Spa - an Ontario's Finest Inn

This smoke-free hotel features a full-service spa, a restaurant and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at Sterling Inn & Spa - an Ontario's Finest Inn. During your stay, you're just a quick walk from Clifton Hill. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Treat yourself to massages, facials or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the cleanliness and spaciousness to the comfy beds and overall comfort
  • Just a 3-minute walk from Clifton Hill and 9 minutes on foot from Casino Niagara
Sterling Inn & Spa - an Ontario's Finest Inn offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre, a meeting room, and limo/town car service are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Sterling Inn & Spa - an Ontario's Finest Inn. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1950 out of 2360 reviews
Rating 8 - Good. 303 out of 2360 reviews
Rating 6 - Okay. 68 out of 2360 reviews
Rating 4 - Poor. 17 out of 2360 reviews
Rating 2 - Terrible. 22 out of 2360 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Had the best experience, better than I expected. Definitely coming back and staying with them
Stayed 1 night in Feb 2026

8/10 Good

Osvaldo

Stayed 1 night in Feb 2026

10/10 Excellent

kristy

Liked: Cleanliness, property conditions & facilities
Excellent hotel, very spacious rooms
Stayed 1 night in Feb 2026

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Love my stay, from check-in to comfortable beds and clean room!
Stayed 1 night in Feb 2026

10/10 Excellent

Hansa

Stayed 1 night in Feb 2026

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Our second time staying at this place. Loved the spaciousness of the room, the cleanliness, and the breakfast in bed. Staff is super friendly as well.
Stayed 1 night in Feb 2026

10/10 Excellent

Craig

Stayed 1 night in Feb 2026

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities
We had the best time at Sterling Inn and Spa! The room was gorgeous, with all of the little details done perfectly! The staff were lovely and helpful. Breakfast was fantastic!
Stayed 1 night in Feb 2026

6/10 Okay

Manfred

We had heard great things about this hotel. Although it was fine, it did not live up to expectations. This is especially true since we paid a much inflated Valentine weekend rate. We stayed for two nights and no one ever came to clean our room. The entire hotel was really warm and we had our windows open to be comfortable. We were told at check in that there would be a special Valentine gift in our room. Nothing came until the end of the day when we had to go to the front desk to ask about it. The shower in our room was not working correctly and we had to take luke warm showers. The whole experience was just very average at best. Not sure we would go back to this hotel.
Stayed 2 nights in Feb 2026

10/10 Excellent

Abenna

Stayed 2 nights in Feb 2026

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was our second time staying at the Sterling Inn & Spa and again, it was nothing short of amazing. It’s an amazing staycation, filled with a lot of amenities to truly ensure relaxation.
Stayed 1 night in Feb 2026

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. The roo. Was very nice. Linens were high quality. The breakfast in the room was very good.
Stayed 1 night in Feb 2026

10/10 Excellent

Niaya

Liked: Cleanliness, amenities, property conditions & facilities
Oh my goodness. My stay was absolutely amazing. I had to force myself out of my room. I used my jacuzzi at least 5 times. The location is amazing. Literally 5 mins away from everything including the falls.
Stayed 2 nights in Feb 2026

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
The Sterling Inn & Spa is truly a gem. Our 4th stay here did not disappoint. A perfect Inn, great staff, amazing breakfast and a place to escape from the stressors of everyday.
Stayed 1 night in Feb 2026

10/10 Excellent

Alexa

Stayed 1 night in Feb 2026

8/10 Good

Marlena

Liked: Cleanliness, amenities, property conditions & facilities
staff was friendly upon arrival, check in was quick and we were informed on how the continental breakfast worked/how to order and other information regarding the hotel. the room was spotless, some things may need replacing or minor touch ups; cap on the shower valve came off by just turning it and the small side table set in front of the tv was wobbly and had some chipping on the top of the table. everything else was well functioning and clean! lots of amenities provided in the washroom as well. the continental breakfast was lovely and just enough food, delivered on time and quickly. didn’t get a chance to try their restaurant- would definitely recommend!
Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2025

10/10 Excellent

Brenda

Stayed 1 night in Feb 2026

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean. Staff were great. Just a great experience over all. I would definitely recommend this place to others.plus will be going back in the summer.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great as usual!
Stayed 2 nights in Feb 2026

10/10 Excellent

Allison D.

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room. Great steam shower. Excellent staff. Best breakfast brought to our room every morning. Definitely stay here again
Stayed 2 nights in Feb 2026

10/10 Excellent

Liana

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2026

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this stay was perfect! The room was clean, location locations location!!!!!!! the staff were very friendly and helpful and the complementary breakfast in bed was a great touch, along with it came the fresh croissants and jam that was amazing!! I will definitely be back again
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Sidney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff. So kind and over the top customer service!
Stayed 1 night in Feb 2026

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