Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Lobby
Lobby
Restaurant
Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Spa
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Clifton Hill
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪10 min walk‬
  • Fallsview Casino
    ‪14 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room, 1 King Bed, Steam Shower

9.6 out of 10
Exceptional
(183 reviews)
  • Sleeps 3
  • 1 King Bed

Two Queen Beds with pullout and jetted tub

8.6 out of 10
Excellent
(4 reviews)
  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Two Queen Bed Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Steam Shower

9.4 out of 10
Exceptional
(74 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sterling Inn & Spa - an Ontario's Finest Inn

Hotel with a full-service spa, a quick walk to Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at Sterling Inn & Spa - an Ontario's Finest Inn. During your stay, you're just a quick walk from Clifton Hill. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free continental breakfast offered
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Treat yourself to body scrubs, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the comfy beds and cleanliness to the spaciousness and overall comfort
  • Just a 3-minute walk from Clifton Hill and 9 minutes on foot from Casino Niagara
Sterling Inn & Spa - an Ontario's Finest Inn offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A business centre, a meeting room, and limo/town car service are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Sterling Inn & Spa - an Ontario's Finest Inn. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

Guests are served a free continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1582 out of 1965 reviews
Rating 8 - Good. 278 out of 1965 reviews
Rating 6 - Okay. 65 out of 1965 reviews
Rating 4 - Poor. 19 out of 1965 reviews
Rating 2 - Terrible. 21 out of 1965 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Neal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, great location.very amply suite, breakfast in bed, top of tline shower.friendly staff. We really really loved it
Stayed 2 nights in May 2025

10/10 Excellent

Waisuddin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the cleaning staff were very friendly .
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Charles antoine

Stayed 1 night in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Shahram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable room. Great service and check-in experience. I would go back again.
Stayed 1 night in May 2025

10/10 Excellent

Charisse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and very clean. Excellent service
Stayed 1 night in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Victor

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our feelings on this property are mixed. The hotel was very nice and clean and the staff was excellent. The rooms were also very large. However, the beds are very firm and not comfortable so we didn’t sleep well. The breakfast was good quantity, but it was a bit awkward to eat breakfast in the room as they don’t have a restaurant open for breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply delightful

We had amazing service 5 star service at a 3 star price! Reception staff was charming. The breakfast in bed was a lovely feature. With delightful hard boiled eggs and croissants! Wonderful!
Stayed 3 nights in May 2025

10/10 Excellent

Rebecca, Murray

Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Tammy

Stayed 1 night in May 2025

10/10 Excellent

Todd J, ReginA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay, nice little Coffee bar and the breakfast in bed is nice but does get repetitive over a few days. But would Certainly stay again. Staff was awesome!
Stayed 4 nights in May 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
i loked the fireplace in room and how quickly you can walk to the falls
Stayed 3 nights in Apr 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! We’re looking forward to staying again. Maybe longer
Stayed 1 night in May 2025

4/10 Poor

Michelle, Trenton

Liked: Property conditions & facilities
Disliked: Staff & service
Manager working on front desk was extremely rude
Stayed 1 night in May 2025

6/10 Okay

Robert

Travelled with partner
I liked that it was close enough to the falls.
Stayed 1 night in May 2025

10/10 Excellent

Ayed, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Excellent location; close to dining, shopping, and the falls. Quiet at night and convenient on-site parking for a reasonable price. The breakfast was delivered to the room and tasty. The room is spacious, clean, comfortable. Would stay here again.
Stayed 3 nights in May 2025